Kewlioo Reviews 

10,171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, friendly, and incredibly helpful support team for efficiently resolving sizing issues, address mistakes, and complex order questions. Consumers truly love the workout apparel and fitness products, frequently noting that the gear is extremely effective and constructed with great overall quality. Though some people noted that sizing can occasionally be quite tricky, making it somewhat difficult to secure the correct comfortable fit initially. A few reviewers also mentioned experiencing occasional delivery shipping delays or receiving products that felt nearly impossible to put on properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful representatives... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives are consistently... See more

Product

Clients share positive opinions on product quality, noting that the gear is stylish, comfortable, and helps... See more

Response time

People report positive experiences with response time, highlighting the speed and efficiency of the support... See more

Order

Users describe positive interactions with order processes, highlighting how customer care quickly resolves... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more

Rated 5 out of 5 stars

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off... See more

Rated 5 out of 5 stars

I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be rec... See more

Rated 5 out of 5 stars

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.


Company details

  1. Activewear Store
  2. Clothing Store

Written by the company

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(10,171)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company did well

Company did well, shipping on my expedited product was delayed; however, when I shared that experience with them, they refunded me the difference and they made it right. It was unfortunate that the product was late because I needed it sooner, but I did get my money back and I appreciated their immediate response to my request. I will buy from them again.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was good

My experience was good, the company did a quick turn around with my order that I’ve purchased, and they have responded very quick with the sizes that i wanted to change, overall im happy that the company was able to change the sizes of the shirts that i have ordered from L to a Medium size that I've requested for, so im happy

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered and the fit was off

Ordered and the fit was off, reached out to see if I can change the size… made offer to keep what I have and send out another order that fit now. And then the ones I have that I didn’t fit into to I would I’m down to!!! GREAT BUISNESS!… simple -quick

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

At work a 2X women's but it turned out…

At work a 2X women's but it turned out to be small.... I contacted customer service to inquire about the exchange policy. They wound up giving me a free new jacket size of my choice which I went up to a 4X women's so that way I can at least have a little bit of room.. (rather it be a little too big than a too small) .. all I had to do was pay for shipping and they wound up letting me keep the size that I already had so thanks to them and they're amazing customer service my daughter now has a free sweat jacket and I will have a matching one soon... I definitely look forward to purchasing more gear from them....

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a sauna vest size S/M and…

I purchased a sauna vest size S/M and what I received I assume was a L/XL.
I assume this because there was no tags or labels on the vest, other than the 'K' on the outside of the vest.
I contacted "customer care" and spoke to John, told him my issue and said I think I was sent the wrong size. He stated there is supposed to be a size tag and asked I send pics of shirt and package(which I had NO problem doing and did) to verify I received the shirt and then he would initiate the return process and email me the return shipping address.
Waited a few more days and recieved an email with more requests to obtain an EXCHANGE for a faulty product.
I've dealt with scam companies online that just keep on and on with emails, hoping you'll just forget about it and its pathetic this is what our civilization has come to, just to make some money.
Therefore to the ones reading this review. Please don't waste your money with this company, there are several reputable sellers on Amazon, that are same listed price or cheaper for authentic merchandise.
If you do want to give away your hard earned money, theres plenty of people with signs on the street corner.
.

August 4, 2026
Unprompted review
Kewlioo logo

Reply from Kewlioo

Hello there. Thank you for sharing your experience. We’re very sorry to hear that you were unhappy with the product and with the process of resolving the issue.

We take concerns about incorrect or faulty products seriously. When a customer contacts us regarding a potential sizing or product issue, we may request photographs of the item and packaging so that we can verify the order and determine the appropriate resolution. This information is not intended to make the process unnecessarily difficult, but to help our customer-care team investigate the issue accurately.

That said, we understand how receiving additional questions when you were expecting a straightforward exchange or return could have been frustrating.

We would genuinely like the opportunity to look into what happened here. Unfortunately, we cannot identify the order from this review as no order information was provided. If you contact our customer-care team with your order details and reference this review, we will be happy to investigate the case and make sure it is handled appropriately.

We stand behind our products and value the opportunity to resolve product concerns for our customers. Thank you for your patience and understanding.

Kewlioo Customer Care

Rated 5 out of 5 stars

Amazing company

Amazing company, great products that really works, looks amazing on your body especially when your working out. You will definitely sweat a lot which is the goal. They will work with you if you accidentally order the wrong size. I really love Kewlioo. I ordered items 4 times already and i will continue to order. Great customer service as well. If your reading my comments don’t second guess Kewlioo is legit

August 8, 2026
Unprompted review

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