Key-Assist.co.uk Reviews 

565
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

if i could rate below 0 star i would. i booked for a full replacement of a key at 5pm and rang them by 11am the next day to get a refund they initially claimed they would return £118 of my order of... See more

Rated 5 out of 5 stars

Possibly the best customer experience I’ve received in any industry. Josh was professional, determined and persistent in his efforts to gain entry into state of the art Japanese lock technology. He... See more

Rated 5 out of 5 stars

After locking our car keys and holiday cottage keys in the car plus our little dog! we rang the nearby Audi garage Linfield near Windermere who were completely unhelpful never bothering to ring us bac... See more

Rated 5 out of 5 stars

I locked my keys in the car, conveniently in sight on the passenger seat. Charlie came out sooner than I expected and, using some nifty devices, managed to lift the keys out in about five minutes. Tur... See more

Company details

  1. Emergency Locksmith Service
  2. also in
  3. Locksmith

Written by the company

Here to help you with emergency locksmith services


Contact info

3.2

Average

TrustScore 3 out of 5

565 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(565)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and quick

Rated 5 stars because I couldn't think of a reason to rate lower. I was worried about paying up front but no need. Spoke to the control room who took all my details. Within 5 mins was called back by the actual operative. I could track his arrival on the link to see how long he would be. He called me to say how long, within 25 mins he was there. 5 mins later I was back in my car. He even tested my key battery.

September 30, 2022
Unprompted review
Rated 4 out of 5 stars

The call centre &locksmith was great

The call centre was great. Very hepfull for what I needed. Was a bit worried about paying up front , worried for nothing . Only low point was I waited a bit longer than I thought, apart from that couldn't fault them got a message when they were on the way was able to track the lock Smith right to the door. James the lock Smith was very professional was in my car in a crack. Spare key cut all done in less than ten minutes highly recommended.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick and easy service

Very quick and easy service. The key locksmith was very helpful and after not being able to fix my car the first time (due to no fault of his own) he came out the following day. Control team could work on there customer service skills slightly. Although they were very efficient and helpful, they could have been slightly more professional.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The main number (control room) answered quickly, were extremely helpful and reassuring. The locksmith who arrived came within the hour as I’d been told and he was so friendly and very quickly got me back into the car. The whole experience was excellent and they made a horrible situation so much easier.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Rang in the morning

Rang in the morning. My daughter locked my keys in the car.
2 hours later there was a knock at the door, job done.
Friendly, happy service as he handed me the keys.
I couldn't have been more grateful.
The call out fee was a little bit of a shock though, but in the end all woerh it. Left me.a bit short.
But Thank you so much.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service, was told on the phone they be at my home today , arrived very pleased with the service given and very happy with my new keys

September 19, 2022
Unprompted review

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