I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more
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See what reviewers are saying
This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more
I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more
Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more
Company details
Written by the company
KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.
Contact info
Kuhlweg 61, 52074, Aachen, Germany
- support@keygem.com
- keygem.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop for the keyboard enthusiast.
A pleasure to do business with them; order processing and shipping were fast and items well packaged.
A small 'family' shop that pays attention to detail and still manage to maintain a human warmth in these times of cold bots and auto-generated responses and processes.
Many thanks Anjiro and Ellicee :)
Its the best keyboard store in europe!
Great first experience
I recently bought a switch tester from Keygem and I really liked the experience. Their website is nice to browse and the shipping was incredibly fast. They are also very friendly and give great support.
Totally recommended!
Amazing Expierence
European shop with stuff for mechanical keyboards which doesn't have super high prices and is affordable.
Shipping was fast and I didn't had any problems with getting it to my country.
Kind and helpful customer support
Kind and helpful customer support. Always quick to respond. 5/5 Would recommend to a friend
Very cool
Very cool, even wrote me a thank you email after the purchase. Really fast shipping!
Best EU store, five stars
Amazing products, amazing customer service, mails for orders and a different one if you are a repeating customer. Best european keyboard store.
Great shop
Great shop, kind onwer fast delivery and a Large selection of products. I would kompare this to kbdfans
Great Keyboard store for the EU
I highly recommend ordering from Keygem.
The team is super responsive and very friendly in case you have any questions. They looked over my order for me to check if all the parts I had ordered were compatible and adapted the order when they noticed I got the wrong plate layout.
You can tell they care about their customers, which I highly appreciated.
Extremely helpful review for doubting/hesitant buyers.
Honestly I am just extremely impressed with the costumer service provided and the speed of transactions.
(This is actually not a bot btw)
I recently bought Trybosis 3203 lubricant, Switch films...etc, and the transaction felt almost instant.
After just a few hours... and my order was already in transit!
I wanted to change the address for delivery as I had made a mistake; and I swear that in less than 60 minutes my address was changed successfully with no extra charge.
I also received a very kind and formal email regarding my concern of the shipping and it finished my experience with KEYGEM to be just incomparable.
Good experience all together.
Very quick delivery and no annoying hold ups.
Modern payment methods and a usable…
Modern payment methods and a usable overlay.
One of the best stores ever
One of the best stores ever. The shipping is super fast and the owners are very wholesome. The product catalog is also great.
Extremely happy!
I am extremely happy with their service. The shipping was extremely fast, everything was neatly and safely packaged and the products flawless. I will continue ordering from this Store!
Fair, fast, good service
super fast delivery!
Overall a great experience :)
Not sure what to say.
The prices are fine for all products (no real overcharge), KeyGem has many articles to sell and most importantly: The shipping is crazy fast! <24h went by until my order was shipped. I am amazed!
Will come back to you for sure
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