Key One Reviews 72

I strongly advise against booking with KeyOne. We booked an apartment in Austria near the ski resort, and everything seemed fine during our communication with them days before arrival. However, when we arrived, we couldn’t access the apartment. We contacted KeyOne, and after days of messaging with them, they suddenly claimed they were just a marketing agency and told us to contact the host—who turned out to also be them. They provided no solution and instead told us to contact Airbnb.

Our reservation was canceled right before New Year's, leaving us stranded after already purchasing a 5-day ski pass for Gerlitzen. This was a complete scam and caused us a lot of stress and inconvenience. Avoid them at all costs!

I have had an opportunity to deal with multiple realty firms in Dubai, but Key One Realty made it exceptionally smooth, remarkably easy, and flawless. Ms. Merracquel from the Key One Realty team is a perfectionist. From documentation to doubts clarification, assistance in ease of move-in and move-out with minimalistic challenges, she made it all possible without any hassles.

Thanks Ali Syed for the patient and professional support! I moved in to an ideal apartment on time 👍

I reached out to Ali on July 9, Sunday. He took me to different apartments very patiently. During the leasing contract process, he gave me a professional and structural guidance again. Appreciate!

Sincerely,
XINJIAN

Key One Real Estate Group is a great choice for anyone looking for a trusted partner in their office setup journey. Special thanks to Mr.Ali Syed for the smooth and fast process.

Ali has been extremely helpful in explaining the process to me and been very supportive throughout!

My experience was perfect for the training that I had with Mr Hussein Abdelrahman ,
Was the best everrr , helpful , so full of idea and it made me feel like doing it all over again .
I was so lucky to get to the company and to be in one room with Mr Hussein .

I received outstanding support from Ali Syed when moving into Dubai! He assisted me throughout the whole relocation process, including helping me navigate the whole utilities system, and more. I recommend using Key One Realty, and especially ask for Ali, when in need.

Mr. Ali Syed, help me getting a good deal for my investment. He assisted me with the entire process. He is a great asset for the company, will recommend him.

Gr8 service ok

Good day to all

Happy New Year!

Would like to wish you all success in the upcoming year.

As well, would like to thank you for being such a good company to work with.
Facilities are always clean, maintenance personnel is always available and any time assistance is required a prompt reply is provided.

Also would like to thank you for the nice Christmas decorations at the lobby, it means a lot to us who celebrate such an important event.

And finally thanks for the renewal of our lease. As stated since the first time we would like to stay here for at least 5 years.

Only one thing I would like to point out and make a suggestion. Is the use of the visitors parking. They are there, and available. Our visitors should be able to use them. Perhaps a maximum period of 6 hours should be allowed, in coordination with the tenant receiving the visitors.
So a procedure could be implemented to have access to it and have a good use of the visitors parking.

One last thing, also related to the parking. Sometimes I see tenants (or visitors) accessing from the way out. The barrier comes off. And eventually I also see cars parked in the driveway, rather than at a parking space.

Once again, thanks for everything and all the best for 2023!

Carlos Betancur

I contact Malik from Key One Reality Group about buying property in Dubai.He was excellent helper with his all knowledge experience and got very good deal! Very trustworthy man
Thank you very much again Malik.

Great Agent and great Agency! Through the whole process Ali was responsive and helped us through every step. We were able to move in our flat without any delays or hardship. Ali was always available, very helpful and understanding. Very professional, reliable and trustworthy!

I had a very smooth move to my new home, generally because Ali Syed was very accommodating, he had explained the process and requirements clearly and had a very respectful and positive attitude.

It was pleasure dealing with your organization. Iam specially thankful to Mr. Ali and Miss. Maracquel who are very helpful in my selection and setting of my house . Iam really thankful for their quick and immediate response for my AC connection , ejari and other related works .

I appreciate Mr. Pramodh Menon for his wonderful service to us. He was a great help to us and informative. In fact, we face lots of issues from different real estate agents/ brokers like they dont properly give right information. Salute to your service.

My experience with Key Note especially with Mr Pramod was very pleasant and very was very helpful, supportive n genuine person. I am new in Dubai and he helped my transition from a temporary residence to this rented apartment very smooth.
I appreciate his honesty n professionalism.

Very helpful and reliable services.Pramod Menon has been very supportive even post sales .

Well it's been a roller coaster lately but at the end of it all I really appreciate all the support and energy that kel had put in just to make office 702 @Nastaran tower aljadaff move in process a success, to mention a few, kel was at her best day and night making all necessary moves,calls and text for the activation of dewa which has really caused alot of unnecessary time of waiting to be fixed, indeed i celebrate her keen to details attitude and her customer approach im words was a real top notch

I had an enquiry about the air conditioning and it was resolved within minutes by my agent.