Key Performance Training LtdReviews 

49
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

David and team was very patient also knowledgeable about the training. I will recommend them to anyone who wants to train on all different forklift. made the coarse fun and entertaining for all. I did... See more

Company replied

Rated 5 out of 5 stars

I finished my forklift course about a week ago, and honestly I couldn't say anything bad has some incredible teachers. I passed with flying colors and I couldn't thank the team at KPT any more than... See more

Company replied

Rated 5 out of 5 stars

I came here to do my Reach Truck Certificate via DWP in Didcot and was instructed by a gentleman called Adam Knowles and what can I say? What a Legend, proper laugh and very good coach and made my e... See more

Company replied

Rated 5 out of 5 stars

Key Performance Training LTD have done an amazing job training me on a forklift. David Gearon is BRILLIANT could not fault him at all, he really made me feel comfortable and confident on the truck. He... See more

Company replied

Company details

  1. Training Centre
  2. Business to Business Service
  3. Emergency Training
  4. Logistics Service

Written by the company

Key Performance Training are a workplace regulated training company, offering a range of training courses to employers and employee's alike. We have a dedicated training centre in Swindon, Wiltshire, where we run courses from every day. These range from forklift trucks (as we are an RTITB accredited member), first aid, fire safety, manual handling and health and safety (through Qualsafe and Ofqual). We work with a wide variety of businesses in many sectors, as every British business is governed by the HSE legislation and therefore requires their employees to be properly trained to a high standard. We've therefore been able to help many companies meet their obligations. We also understand that training can be the first step to a change in career, and our courses offer people a pathway to employment. We work with recruitment agencies and help delegates find real jobs that are available for trainees with their newly acquired skills.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Too all at KPT

David and team was very patient also knowledgeable about the training. I will recommend them to anyone who wants to train on all different forklift. made the coarse fun and entertaining for all. I did pass the coarse well done keep up the good work all. Thanks

June 26, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Neil for your lovely review. We're so glad you enjoyed yourself, and we wish you all the best for the future with your new skills.

Rated 5 out of 5 stars

I finished my forklift course about a…

I finished my forklift course about a week ago, and honestly I couldn't say anything bad has some incredible teachers.
I passed with flying colors and I couldn't thank the team at KPT any more than I have done. Would recommend to anyone who is debating on improving themselves and leaning new skills.

June 12, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Hi Josh, thank you so much for your kind review. It was an absolute pleasure having you in centre during the Warehouse and Forklift course. You were a great addition to the team, and you kept Dave entertained throughout the course. Good luck with everything and hopefully see you in 3 years for your refresher.

Rated 5 out of 5 stars

I attended a refresher course at Key…

I attended a refresher course at Key Performance Training Ltd and had a fantastic experience. Booking was straightforward, communication was clear, and the staff were welcoming. Adam, the trainer, delivered the content in a practical, engaging way and made sure I understood each section before moving on. This course has really boosted my confidence and updated my skills. I'll be returning for future training.

May 22, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Thank you so much for taking the time to leave your review, and for your kind words. We loved having in the centre, and you did so well on your course. We're delighted you would like to come back, so hopefully we'll see you again soon.

Rated 5 out of 5 stars

Great man

Great man, very patient.

February 27, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Mat for your review, and for taking the time to do that - we really appreciate it and glad you enjoyed the course.

Rated 5 out of 5 stars

Personal Review on Training

I came here to do my Reach Truck Certificate via DWP in Didcot and was instructed by a gentleman called Adam Knowles and what can I say? What a Legend, proper laugh and very good coach and made my experience here memorable and im grateful for all the training he provided. Will definitely come again!

Lubos Stevcik

February 27, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Lubos for your lovely review. It was great having you in the centre and I'm glad you had a good experience with Adam. We're so grateful for taking the time to post this and we look forward to seeing you again soon

Rated 5 out of 5 stars

Ive just finished a week of lift truck…

Ive just finished a week of lift truck training and I have had an absolutely fantastic time, everyone i met was very friendly and helpful, thank you Darren for the great experience highly recommend

January 16, 2026
Unprompted review
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Reply from Key Performance Training Ltd

Zak, thank you so much for your lovely review. Darren thoroughly enjoyed training you, and we're delighted you had a warm welcome. Good luck with your new skills - hope you can put them to good use soon.

Rated 5 out of 5 stars

Forklift refresher course

Welcoming experience back into the refresher course, Adam who was instructing the course made it very clear and understandable on how to pass couldn’t fault him very easy to talk to and keen eye to detail on how you should drive, best thing fellow arsenal supporter so we had a lot to chat about during, very friendly I wish him and the company the best going forward, I will be seeing him again when I need my certificate renewed.

Many thanks Charlie ✌🏼

August 8, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Charlie for your kind review. We're glad you enjoyed your experience with us, and we'd love to see you again in 3 years. Wishing you all the best putting your new skills to the test.

Rated 5 out of 5 stars

Dave, Darren, Adam - Top Instructors!

I completed my Level 2 Forklift Operation and Maintenance plus RTITB Counterbalance certificate through Key Performance Training, and honestly couldn't have asked for a better experience. Dave was my main instructor for two weeks - patient, encouraging, and really knew his stuff. I also got to know Darren and Adam, who were equally supportive and went out of their way to help both me and my fellow student succeed.
What impressed me most was how they tailored their teaching to each person's pace and made sure we truly understood everything, not just passed the tests. The whole team at Key Performance Training genuinely cares about their students and it shows. I'd recommend them without hesitation - they really do go above and beyond to make sure you're properly prepared for the workplace.

September 4, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Arthur for your lovely review. We loved having you in centre, and you have played an important part of the student team over the last few weeks, showing such patience and support of your fellow students. We look forward to working together again soon - all the best.

Rated 5 out of 5 stars

Counterbalance and Reach truck forklift

I took the Counterbalance and Reach Truck forklift courses with Key Performance Training, and the experience was excellent from start to finish. My instructor, Adam Knowles, was knowledgeable, motivating, and very clear in his teaching. The course was well-structured, with clear instructions and a strong focus on safety. A smooth, professional process from initial contact to completion. Highly recommend.

August 7, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you so much Daniel for taking time out to write this review. We're delighted that you enjoyed your course with us, and that Adam looked after you well during the week. We wish you the very best with your new skills.

Rated 5 out of 5 stars

Brilliant

Brilliant experience and welcoming place they take there time and explain everything properly so you can understand everything completely brilliant teacher brilliant place

July 31, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you for your kind review Kash - it's been a pleasure having you here and congratulations on your pass - well deserved. All the best.

Rated 5 out of 5 stars

End to end experience was exceptional

End to end experience was exceptional. Purchased the novice telehandler course. The booking was easy, Karen communicated well and booked in line with my availability. The course itself was fantastic. My trainer was Adam Knowles. Very professional and the delivery of training is as perfect for my learning. Adam was keen to support me, enthusiastic and passionate and experienced where I learned and built confidence. I felt comfortable and supported. Would highly recommend Key Performance Training and Adam the trainer. Thank you all

July 18, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Nick - thank you so much for taking the time to leave us a review. We really do appreciate it and we'd delighted that you had such a great time. We wish you all the best with your new skills and we hope it leads to exciting new opportunities for you. Thank you from the team.

Rated 5 out of 5 stars

Friendly professional training from…

Friendly professional training from Adam on Counterbalance refresher course.
He made us work for our pass but coached well to help us through.
Would highly recommend.

June 6, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you very much Michael for your lovely review. We're delighted you felt challenged but supported and we hope you go onto use your newly refreshed skills in your future. All the best.

Rated 5 out of 5 stars

Dave,Darren,and Adam were fantastic…

Dave,Darren,and Adam were fantastic instructors I have ever met,they were patient and friendly throughout my course with them

June 5, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thanks John for your lovely review - we all enjoyed working with you this last few weeks and we're delighted with your success - good luck with everything in the future.

Rated 5 out of 5 stars

Absolutely brilliant service and…

Absolutely brilliant service and communication with Rachel, in helping to organise training for our company.

Many thanks

May 27, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you so much for taking the time to leave your review - very much appreciated and hopefully we can help your business in the future.

Rated 5 out of 5 stars

Great teachers

Great teachers! A gentle introduction initially, a forklift taster day and a view into the world of logistics in the first week, helped to prepare me for the workload in the NVQ that followed, then supportive and friendly teaching from David to get me exam ready.
The forklift training itself is of a very high standard, and my teacher Adam had me feeling confident and motivated, ready for the test.
A very positive and rewarding experience,it has given me the confidence, knowledge and accreditation necessary to proceed.
Many thanks.

May 30, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you John for your lovely review. We're so glad you got so much out of your course, and we're certain that you'll go onto use your new skills very soon. Congratulations.

Rated 5 out of 5 stars

Key Performance Training LTD have done…

Key Performance Training LTD have done an amazing job training me on a forklift. David Gearon is BRILLIANT could not fault him at all, he really made me feel comfortable and confident on the truck. He took his time in explaining and showing us how to do things correctly. All the staff that I had interaction with were also so friendly and willing to help and assist. I would highly recommend going to them for any FLT licences as they have a wide range of courses. Thankyou so much dave in helping me develop new skills and understanding of a counterbalance forklift. Keep up the great work! Thankyou.

May 30, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Leon, thank you so much for your kind words, and for taking the time to leave this review. We loved having you in centre for your training and we'd so glad you got a lot out of it. Good luck with everything and hope you get to try out your new skills very soon.

Rated 5 out of 5 stars

Covered all aspects for my specific…

Covered all aspects for my specific needs for counterbalance forklift training, very friendly and approachable as well as being very professional in their approach to the training, thank you Adam.

May 19, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you Ray for the lovely review. We are delighted you enjoyed your time with us and we look forward to seeing you again in the future.

Rated 1 out of 5 stars

The NVQ is worthless

The NVQ is worthless. Some of the people in my group literally copied coursework answers word for word from Google yet some of them couldn't even pronounce the longer words they'd written down and had no idea what they meant. If I'm getting the same NVQ as them then it isn't worth having. The practical stuff could also be done by a trained chimp. So simple, yet somehow deemed worthy of receiving a qualification for doing it!
Also on the last Friday I played a harmless prank on a course mate, who was a friend I'd been giving a lift home to for 2 weeks. As he was coming out of the toilet I held the door shut for 2 seconds and then hid. An hour and fifteen minutes later he stands up and announces he's having a panic attack and going home as he 'hates enclosed spaces'. Apparently the door prank gave him a panic attack, despite the fact he had already locked himself in the same 'enclosed space' to use the toilet! Dave Gearon then started acting like Hitler, demanding people come downstairs and outside for questioning. He then went on and on about 'mental health issues'.
Needless to say I didn't go back on Monday and my forklift training was terminated, despite being a separate course due to start on 2nd June. The email they sent mentioned 'mental health and wellbeing' and 'safety' etc etc which is laughable. Two days earlier Dave Gearon had told us all how he'd let a drunk person with a hangover from birthday celebrations have THREE attempts to pass the forklift course before failing him!!! So much for health and safety, eh Dave?

May 16, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you for taking the time to leave your review. We are sorry that you were unhappy with the outcome of withdrawing you from the course, but we wish you the best for the future.

Rated 5 out of 5 stars

Counterbalance Training

I recently took part in a counterbalance course and I couldn't be more pleased with the experience. Everything went perfectly from start to finish. The course was well-organized and clearly structured, which made learning straightforward and effective.

A special mention goes to the instructor, Darren, who did an outstanding job. He explained every detail thoroughly, with patience and professionalism, making sure everyone understood both the theoretical and practical aspects. Thanks to his dedication, I now feel confident and well-prepared to operate a pallet truck safely and efficiently in a work environment.

I would definitely recommend this course to anyone looking to learn or improve their pallet truck handling skills.

May 16, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you very much for taking the time to leave this lovely review. We really do appreciate it, and we are so glad you had a positive experience during your training. Good luck with your new skills and hopefully see you again if you need any further training.

Rated 5 out of 5 stars

Counterbalance Novice 3 day course

Everyone is warm and welcoming with good facilities on site. Location is easy to find and close to shops for food. My instructor was knowledgeable, confident and experienced in the role himself. He took time to explain tasks throughly and guided my understanding to ensure I was competent. I was also offered the opportunity to (if eligible) complete specific courses to further my understanding and employability. I will recommend Key Performance and Instructor AK in the future.

April 11, 2025
Unprompted review
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Reply from Key Performance Training Ltd

Thank you very much Michael for your kind review. We're delighted you found your experience so rewarding, and wish you all the best for the future.

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