Excellent, robust, strong and easy to fit/use lock
Quality: 5
Value for money: 5
Sold by The Key Safe Company
The information on this page is based solely on product reviews written by customers of The Key Safe Company via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Brand: The Key Safe Company
The 2nd generation C500 Pro Key Safe (formerly known as Supra C500 Pro Key Safe) incorporates security features to deliver even higher levels of safety and reliability.
C500 Pro was the first mechanical key safes to achieve the Police Preferred specification, awarded to products designed to improve home security.
Please note: T o maintain the security accreditation, C500 should only be installed on flat brick, blockwork or good quality concrete. If installed onto render, the security accreditation will be invalid.
Today, it is the best-selling police preferred key safe,Offering over 4000 possible code combinations. Mechanically operated, the C500 Pro doesn’t require power or internet connection, guaranteeing fast and reliable access for you and your family.
Best selling police preferred key safe
The C500 Pro is the UK’s most popular Police Preferred key safe. Not only is it a favourite among our consumers, it’s also the product of choice for many of our business customers, local authorities and housing associations.
Approved by home security experts
Along with the Supra P500 Pro, the C500 Pro key safe was the world’s first mechanical key safe to achieve the ‘Secured by Design’ Police Preferred Specification.
Anti-theft construction
Crafted from thick, hardened Zinc Alloy, the C500 Pro has a single-piece construction which makes it extremely attack resistant.
All-weather durability
The 2nd generation C500 Pro includes a weather cover, shielding the key safe from the elements. Manufactured using high quality materials, this key safe is rust and water resistant and has been tested to work even in extreme temperatures.
Thousands of secure code combinations
With over 4,000 possible code combinations, change the code as often as you’d like with the code changing tool included.
Spacious inner compartment
The C500 Pro can accommodate up to 6 keys and has an integral hook to safely keep them in place.
GTIN: 090928020495
All reviews
Robust, easy to set up and use. Allows for longer code than most.
Quality: 5
Value for money: 5
Good solid keysafe and hopefully more secure than the cheap combination ones
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Andrew,
Thank you for your review! We're pleased to hear you're happy with your C500 Pro Key Safe (2nd Generation). It's great to know you found it to be a solid, well-built product that gives you greater confidence than lower-cost alternatives. We designed the C500 Pro with security and durability in mind, so it's wonderful to hear it provides you with added peace of mind.
Thank you for choosing The Key Safe Company.
Good solid secure product, we had a cheaper one and it was not as sturdy or well made as this product, therefore didn't fill us with confidence the property was as secure as we could make it. This product cured those doubts.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Mr James,
Thank you for your fantastic 5-star review!
We're delighted to hear that you're pleased with your C500 Pro Key Safe and that its quality and robust construction have given you the confidence you were looking for. We know how important security is, so it's great to hear the difference compared with your previous key safe has given you greater peace of mind.
Thank you for choosing The Key Safe Company.
We really appreciate your support and hope your key safe continues to serve you well for many years to come.
Good solid product. Does the job.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Mark,
Thank you for your review! We're pleased to hear you're happy with your C500 Pro Key Safe and that you found it to be a solid, reliable product that does exactly what you need.
We really appreciate you taking the time to share your feedback. Thank you for choosing The Key Safe Company, and we hope your key safe continues to provide dependable security and peace of mind for years to come.
It’s an excellent product, very sturdy and easy to use. However the buttons could be slightly larger for elderly people with dexterity issues. My husband has du puytrens and can’t use them. He will need a pencil to use them. Hopefully he won’t need to.
Quality: 4
Value for money: 4
Reply from The Key Safe Company
Hi Mary,
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear you found your C500 Pro Key Safe to be sturdy, secure, and easy to use.
We also really appreciate your feedback regarding the button size. We understand that for people with reduced dexterity or conditions such as Dupuytren's, larger buttons could make operation easier. Customer feedback like yours is invaluable and helps us identify opportunities to improve future products.
Thank you again for choosing The Key Safe Company. We truly appreciate your comments and hope your key safe provides you with reliable security and peace of mind for many years to come.
Peace of mind
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Bryan,
Thank you for your review! We're so pleased to hear your C500 Pro Key Safe has given you peace of mind—that's exactly what we aim to provide.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope your key safe continues to offer reliable security for many years to come.
I live alone and advised by Ambulance crew man. If they cannot gain entry they call the Fire and Rescue and they knock the door in. So I thought I should invest in a good made key safe.. Which i can assure it is very well made.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Mr Harvey,
Thank you for your wonderful review.
We're so pleased to hear that you chose our C500 Pro Key Safe to give you added peace of mind. It's reassuring to know that, should the emergency services ever need access, they'll be able to do so without causing unnecessary damage to your property.
We're delighted you're impressed with the quality and build of the key safe. Thank you for taking the time to share your experience and for choosing The Key Safe Company.
2 stars for the amount of times I’m pressed into leaving a review. I shouldn’t have to block emails from a company I do business with.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Nicholas,
Thank you for your feedback, and we're sorry to hear that you found the review requests frustrating.
We completely understand that receiving multiple invitations isn't everyone's preference. The review requests are sent through Trustpilot's automated invitation system, and if you'd prefer not to receive these in the future, Trustpilot can help. Their Privacy Team can remove you from future automated review invitations and, if requested, delete your Trustpilot account via their contact form, as they manage these preferences directly.
We appreciate you taking the time to share your experience, and we'll also take your comments on board as we continue to review how we communicate with our customers.
Thank you
Good quality, sturdy, easy to install, good value. The little red sticker with instructions is hard to keep, I had to trim it down to fit inside the case after setting the code. I wish it was possible to have more combinations. This is a replacement, I broke the last one by using a screwdriver to change the code. It's easy to forget exactly what you need to do to put it in the mode where the code can be changed.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Chris,
Thank you for taking the time to leave us a review. We're delighted to hear you're pleased with the quality, sturdiness, ease of installation, and value of your C500 Pro Key Safe.
We also appreciate your constructive feedback. We'll certainly pass your comments about the instruction sticker on to our product team, as we can see how a more convenient solution would be helpful. The number of possible combinations is limited by the mechanical design of the lock on this particular keysafe model, but we understand why having even more options would be beneficial. We have our Ark Tamo keysafe that enables it to have 9.7 million combinations as it is designed as a multi push keysafe.
We're sorry to hear your previous key safe was damaged while changing the code. We know it can be easy to forget the reset process if it's something you only do occasionally. To make things easier, we've created simplified guides and step-by-step videos on our website that walk through the code change process, should you ever need them in the future.
Thank you again for your feedback and for choosing The Key Safe Company.
Very easy to install and perfect for my needs.
Value for money: 5
Reply from The Key Safe Company
Hi Gary,
Thank you for your great review! We're delighted to hear you found your C500 Pro Key Safe easy to install and that it's perfect for your needs. It's always wonderful to know our products are providing the security and convenience our customers are looking for.
We really appreciate your support and thank you for choosing us!
Great quality and reassurance that its secure
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Jennie,
Thank you for your great review! We're so pleased to hear you're happy with the quality of your C500 Pro Key Safe and that it gives you the reassurance of knowing your keys are secure. Providing dependable security and peace of mind is exactly what we aim for.
We really appreciate your support and thank you for choosing us!
Great service, excellent quality and value
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Alan and Jen,
Thank you for your fantastic review! We're delighted to hear you were pleased with our service and found your C500 Pro Key Safe to offer excellent quality and value. Your kind feedback means a great deal to us, and we truly appreciate your support.
Thank you for choosing us!
Great product. Peace of mind for a key safe.
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Susannah,
Thank you for your review.
We're delighted to hear that you're pleased with your C500 Pro Key Safe (2nd Generation). Providing customers with both security and peace of mind is exactly what we aim for, so it's great to know the key safe is delivering that reassurance for you.
Thank you for choosing The Key Safe Company.
Very solid. Straightforward to install.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Marc,
Thank you for your review.
We're delighted to hear that you found your C500 Pro Key Safe (2nd Generation) solid and straightforward to install. We work hard to ensure our products are both robust and easy to fit, so it's great to know your experience reflected that.
Thank you for choosing The Key Safe Company.
Sturdy and simple to use
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Mrs Reynolds,
Thank you for your review.
We're delighted to hear that you found your C500 Pro Key Safe (2nd Generation) sturdy and simple to use. We design our products to offer both reliable security and ease of use, so it's great to know it's meeting your expectations.
Thank you for choosing The Key Safe Company.
It is a. Very useful way to keep keys needed f or care reasons; I.e if someone had a fall and the ambulance or police needed urgent access to the premises. The access code is secret and only divulged to people responsible for access to the premises.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Ann,
Thank you for your review.
We're pleased to hear that your C500 Pro Key Safe is providing reassurance and convenient access for those who may need to enter the property in an emergency. Key safes can be a valuable solution for supporting independent living while ensuring trusted individuals can gain access when required.
Thank you for highlighting the importance of keeping the access code secure and only sharing it with authorised people.
We appreciate your feedback and thank you for choosing The Key Safe Company.
Yes all good no problems good product
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Theresa,
Thank you for your review.
We're delighted to hear that everything has gone smoothly and that you're happy with your C500 Pro Key Safe (2nd Generation). It's great to know the product is working well for you and meeting your expectations.
Thank you for choosing The Key Safe Company.
Seems like a great product
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Roxanne,
Thank you for your review.
We're pleased to hear that your C500 Pro Key Safe (2nd Generation) is making a great first impression. We hope it continues to meet your expectations and provides reliable security and convenience for years to come.
Thank you for choosing The Key Safe Company.
Great key safe. Excellent quality.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Gary,
Thank you for your review.
We're delighted to hear that you're pleased with your C500 Pro Key Safe (2nd Generation). Providing high-quality, reliable security products is our priority, so it's great to know the key safe has impressed you with its quality.
Thank you for choosing The Key Safe Company.