It was good, it saved my details from a previous entry and made everything smooth. 4 stars only because I think it said the form takes up to 4 minutes to complete, where it took me about 35 minutes (I... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Would be beneficial if when declaring. Job status / retired . That you add a further option to declare more than one option . Ie retired but have oar time work and additional income .
"Fast, easy, and efficient. I was worried about how long referencing would take, but Keysafe handled it within days. The online system is simple to navigate, and the support team was helpful whenever... See more
This was so easy to use, but remember to have all your information to hand! Passport, old landlords details, etc etc. it does allow you to go back in but does not save your information already added.... See more
Company details
Information provided by various external sources
Specialist insurance for landlords of UK residential let properties. Rent Protection & Legal Costs, Emergency Home Assistance, Buildings & Contents and Referencing.
Contact info
United Kingdom
- keysafetv.com
4.4
Excellent
324 reviews
Replied to 3% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eyyup
Hi,
Everything was very clear and fast.
Thank you everyone.
Regards.
April 20, 2026
Unprompted review
It is so easy to use
It is so easy to use, no having to send off all documents payslips bank statements etc. so easy to use can’t recommend enough.
April 17, 2026
Unprompted review
Was so quick and done with ease
Was so quick and done with ease. I love this.
April 17, 2026
Unprompted review
It was quick easy to do
It was quick easy to do . saves all querys n question .
April 17, 2026
Unprompted review
My experience with this company was excellent
My experience with this company was great, it safe time of going through tedious paper work, previously, when renting, you Will be asked to bring , different kinds of paper work, such as contract, payslip etc, but with keysafe, it direct, no need to send such documents, and was suprise, it was so fast, love it.
April 13, 2026
Unprompted review
Made my rental process so much easier
I was really impressed with how quick and simple Keysafe’s instant referencing was. I got my decision instantly, avoided all the usual delays, and the platform was very easy to use. It took a lot of stress out of the rental process and helped me move in faster. Definitely recommend.
April 14, 2026
Unprompted review
Very good and professional!!!
April 11, 2026
Unprompted review
Perfect though out
From arranging a viewing to telling us we have been accepted everything was so smooth. The day of the viewing, nicky walked us through then allowed us time to look ourselfs. From there, Nicky passed us on to Kayleigh who has been very attentive with keeping us up to date then finally telling us we have been accepted. Kayleigh helped with any question we had.
April 9, 2026
Unprompted review
Terrible company
Terrible company. Takes them a week to do what could be done in 2 20 minute phone calls.
April 9, 2026
Unprompted review
Very long and drawn out
Very long and drawn out, took far too long and no phone number to actually speak to someone
April 8, 2026
Unprompted review
Quick, easy, secure and straightforward.
April 1, 2026
Unprompted review
Was quick and easy to fill out
April 4, 2026
Unprompted review
Review
Really quick, no hassle. Recommend this if you’re offered it as an option
April 2, 2026
Unprompted review
The process of their vetting is not…
The process of their vetting is not transparent no contact information they program everything robotically they don't respond to emails, poor communication system
April 3, 2026
Unprompted review
More convenient way rather trying to…
More convenient way rather trying to find all your banking detail's
March 31, 2026
Unprompted review
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