Khana Prep Reviews 284

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The pre-made Halal meals are a total game-changer! They make life so much easier by providing delicious and convenient options for busy days. It's like having a personal chef at your service! Give t... See more

Rated 5 out of 5 stars

I was kindly gifted 3 box meals to try, I had Nashville seasoned chicken and chips, Jamaican jerk chicken, and the spicy chicken pasta. They were all so delicious in flavour and you could tell was f... See more

Rated 4 out of 5 stars

Very convenient meals delivered straight to your door. Very easy to prepare in the microwave and a choice of regular or larger portion. A decent variety though could do with more non spicy options.

Rated 5 out of 5 stars

Absolutely loved these meals. Made my week so much easier having food that’s prepped (that I didn’t have to do myself!) My favourite was the Nashville chicken as I’ve never seen something like this... See more

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery took 5 days and they expect me…

Delivery took 5 days and they expect me to eat all 8 meals within 3 days.

March 5, 2023
Khana Prep logo

Reply from Khana Prep

Hi Shaad, thank you for your feedback. Upon checking your account, your order was placed on the 5th March which was just after our cut off time for Tuesday delivery, therefore your order was delivered on Friday 10th March.
If kept refrigerated, meals will stay fresh for 3 days once delivered. We recommend freezing the remaining meals and defrosting them when needed. Simply pop them in the fridge and let the meals defrost overnight. All faqs can be found on our website: https://www.khanaprep.co.uk/pages/faqs

Rated 5 out of 5 stars

Healthy meals which are really tasty!

Really tasty meals that actually work (evidence on the scales!). Doesn't feel like you're dieting when eating these meals.
Also very good customer service, sometimes reply and rectify any issues within minutes. Highly recommend.

February 17, 2023
Khana Prep logo

Reply from Khana Prep

Hi, thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Delicious food with good sized portions…

Delicious food with good sized portions for weight loss.

February 27, 2023
Khana Prep logo

Reply from Khana Prep

Hi Waqas, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Beautiful food

Beautiful food. Very tasty. Portion sizes are perfect. Good variety also. Would be nice to see some fish on the menu including some loaded fries!

March 3, 2023
Khana Prep logo

Reply from Khana Prep

Hi Irfaan, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please rest assured this will be passed onto the management team to improve on all aspects of our service.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Well done Khana prep!!!

January 23, 2023
Khana Prep logo

Reply from Khana Prep

Hi. thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 2 out of 5 stars

Packaging was terrible,the box arrived…

Packaging was terrible,the box arrived messy with rice all over the box.
Expiry date valid for three days for 5 days meals.

February 5, 2023
Khana Prep logo

Reply from Khana Prep

Hi Ali, a member of our team will be in contact with you shortly.

Rated 5 out of 5 stars

Definitely give them a try and see if they can meet your needs

Delivered on time and well packaged. Some of their meals taste amazing especially mexican peppered chicken. Fat loss meals didnt work for me due to my training programme and also worth noting that I only get four day plans to ensure the meals are within their best before dates. I've currently ordered muscle growth plan. These are definitely a healthier portion. And still as tasty. Also new recipes get introduced regularly, and feedback is highly appreciated.

February 10, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Umer, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

The best meal prep I’ve ever had

The best meal prep I’ve ever had! I’ve tried quite a few meal prep companies over the last few years and only this company has created food that’s actually fresh, healthy and tastes really nice. All the meals I’ve ordered have been to taste, and I’ve got no complaints at all. My personal favourites are the chicken parm, the Mexican lime chicken and the Nashville chicken and chips. The sauces are 10/10, and the customer service is super nice and helpful too. Will definitely be ordering again :)

February 8, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Raisa, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Really amazing food for the price and…

Really amazing food for the price and convenience. Tasted very fresh and the chicken parm & butter chicken was the best 👌.

Very good customer service as well, they were able to accomodate around me even though I was late picking up the food.

February 7, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Hamza, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 5 out of 5 stars

Delicious food.

January 31, 2023
Khana Prep logo

Reply from Khana Prep

Hi Sam, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 4 out of 5 stars

I love that it is an affordable halal…

I love that it is an affordable halal meal prep company! I particularly love their chicken thigh rice dishes- Amazing! Also very friendly customer service! I do think the portion could be a little bigger and just a bit more sauce if its a plain white rice dish, like the spicy rice is amazing! There can be issues of things being dry like the pasta, so bit more sauces will really help. Also would love some lasagne, cottage pie options! Otherwise I’ve had a really good experience so far!

February 4, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Zohura, thank you for your feedback, please rest assured this will be passed onto the management team to improve on all aspects of our service.

Rated 5 out of 5 stars

Fantastic service - great meals

Fantastic service - the food was lovely and fresh - obviously if ordering for a weeks worth or meal prep, some of the items will need to be frozen.

However, even after freezing and reheating the food tasted great. The flavours were perfect - nothing too spicy or strong & additional sauces were added to a variety of meals.

Personally, I liked the fact that the food was in a biodegradable, compostable bottom container.

Great experience overall 👍

January 30, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

The service was something you can not…

The service was something you can not complain about and the meals are very nice and filling too. Would recommend to many family and friends.

January 29, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Great tasting food

January 29, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Zayan, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 2 out of 5 stars

Delivery date was not mentioned…

Delivery date was not mentioned initially, I had to wait roughly one week, which made length of expire date of food very short.
One of the food boxes came opened already.
Food quality 3 out of 5.

January 27, 2023
Khana Prep logo

Reply from Khana Prep

Hi Luzia, thank you for your feedback. Your order was placed on the 22nd January and delivered on the 27th January. As stated on our website, We offer 2 delivery days every week - on Tuesdays and Fridays. To receive your order on Tuesday - please ensure you order your meals by 11.59pm on Saturday. To receive your order on Friday, please ensure you place your order by 11.59pm on Tuesday.
I'm sorry to hear one of the lids from your meal was opened. A member of our team will be in contact with you shortly.

Rated 1 out of 5 stars

Ordered food for 6 days for delivery on…

Ordered food for 6 days for delivery on Tuesday but food had a best before date of Friday meaning that 6 meals would be past their sell by date

January 24, 2023
Khana Prep logo

Reply from Khana Prep

Hi Nafisa, thank you for your feedback. If kept refrigerated, meals will stay fresh for 3 days once delivered. We recommend freezing the remaining meals and defrosting them when needed. Please refer to our faqs page: https://www.khanaprep.co.uk/pages/faqs

Rated 5 out of 5 stars

Good experience

Delivery as promised, eco friendly packaging.
Chicken stays moist after heating which Was really good to see. I personally am using this to control portions, and ordering the fat loss and it is what it says on the tin basically. Only feedback is I think flavour could be stronger and a bigger amount and variety of veg also in dishes. All in all doing very well 👌

January 28, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Rest assured your feedback will be taken on board by management to improve on all aspects of our service.

Rated 5 out of 5 stars

Food was great even thought i’ve put it…

Food was great even thought i’ve put it in the freezer and then defrosted it and heated it up food still was banging. Only thing i would recommend is changing the box they use from the cardboard to a plastic bottom. Other then that everything is Great

January 25, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Akram, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 5 out of 5 stars

Halal meals at your door

They actually care about their customers and get in touch for feedback to improve their service. Halal meals delivered to your door - highly convenient if you have no time to cook!

January 27, 2023
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Ain, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look