Avoid.😡
I contacted KH Flooring on Friday 17th April.I spoke to Kelvin and it was arranged for him to visit for a quote on 30th April which all went well. Received our quote but we had some decorating to do beforehand so I said I would be in touch once the decorating was completed.
I messaged Kelvin on May 8th to explain we had finished the decorating and could we book in for the floor to be done asap.Kelvin replied a couple of days later and said he would be in touch to arrange prepping the floor. That was on the 10th May.
We heard absolutely nothing for ages so were forced to look elsewhere.
I then received a message from Kelvin on Wednesday 3rd June asking how everything was going?
Very confused regarding this.So I explained we had had to go somewhere else because we heard nothing.
He said' No worries!' Even more confused.
No apology. No explanation. No accountability. Nothing.
No idea what the issue was but I wouldn't recommend as a company as completely unreliable and unaccountable for their actions. Avoid!😡








