Thrill Reviews 

52
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered the jordans and then checked reviews. Seen a few reviews saying they're fake.i emailed the company who replied reassuring me they are 100% authentic. Trainers came a day early in jordan box, w... See more

Rated 5 out of 5 stars

The agent I dealt with was truly the best. I received the best customer service ever online. I made a mistake in my purchase and they was so helpful and rectified it immediately. They kept the line of... See more

Rated 5 out of 5 stars

Received my Nike trainers today, packaged very well with extra laces and Nike socks. Excellent prices and a good selection of trainers. Had to wait a while as busy time of year but certainly worth the... See more

Rated 3 out of 5 stars

Iv ordered some trainers which were for Xmas.they have been shipped last week but Iv had nothing come yet, Iv emailed them no reply the phone number no one answers, so how do you get in touch with the... See more

Company details

  1. Shoe Store

Written by the company

Thrill was built on a simple idea — online gaming should be fast, fair and genuinely enjoyable. That's why the platform brings together hundreds of slots from leading providers, exclusive Thrill Originals with fresh mechanics, and a sportsbook offering strong odds and quick payouts. Crypto withdrawals land in your wallet within seconds, no unnecessary delays. Support is available 24/7 and actually helps. Thrill isn't about hype — it's about delivering a real, reliable gaming experience every time you log in.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(52)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ORDER NOT RECEIVED....

I still have not had a reply after numerous emails and phone calls about my order from 21st December.
How can people do this scam others of hard earned money.... Should have done more research on this scamming company.
DO NOT USE THIS COMPANY

January 20, 2022
Unprompted review
Rated 1 out of 5 stars

These are fake!

These are fake!! I’ve studied every part of the Jordon trainer! One very very tell tale sign is that the R and the D do not join on the logo like they should do plus other differences…. I WANT MY MONEY BACK! Very good fake but still not authentic, I knew as soon as I ordered something was not right as you can’t get hold of any of these jordons anywhere in the uk yet this website has a website full of them, they was shipped from China also! Very disappointed as I paid £167 for these and on your website it says NO FAKES/ALL AUTHENTIC

January 12, 2022
Unprompted review
Rated 1 out of 5 stars

Place an order on 20th December and…

Place an order on 20th December and they have took the money but yet to even receive an email on update of order.I’ve tried to contact but only talk to a bot! It was my daughter’s Xmas present and she knew she wouldn’t get it until new year but it’s not even processed!

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, excellent service and delivery, got Nike air Jordan's, very comfortable, will definitely recommend,

Rabia matloob

December 30, 2021
Unprompted review
Rated 3 out of 5 stars

Iv ordered some trainers which were for…

Iv ordered some trainers which were for Xmas.they have been shipped last week but Iv had nothing come yet, Iv emailed them no reply the phone number no one answers, so how do you get in touch with them?I also haven’t got a tracking number, anyone have any information that can help?

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent 👌

Received my Nike trainers today, packaged very well with extra laces and Nike socks. Excellent prices and a good selection of trainers. Had to wait a while as busy time of year but certainly worth the wait. Will definitely be ordering again

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered from this company 6th December

Ordered from this company 6th December, 2 lots of trainers costing 370, money has been taken. Had an email to say dispatch on 15th but no tracking, sent them email and eventually had reply with a tracking number, which states Royal Mail been advised they have been dispatched and awaiting Order. Still no change or signs of them. Have emailed several times and rang several time no reply. These were Christmas presents for my children, which looks like I won’t be receiving for Christmas. Very disappointed as a friend also ordered and have received hers. Terrible service and even worse communication. Would not recommend this company……

December 23, 2021
Unprompted review
Thrill logo

Reply from Thrill

Hello Lisa,
Thank you for your purchase from us.

We have emailed you about you order,
We have checked and Your order was delivered to you.
An email was sent to you about your order information.

Kindest Regards.

Rated 4 out of 5 stars

Ordered my jordan’s from here

Ordered my jordan’s from here, arrived perfectly and came with nike socks, took slightly longer than expected but it was worth the wait. Emailed and asked for tracking info and they got back to me in less than 24hrs. Overall good website and great purchase

December 22, 2021
Rated 5 out of 5 stars

perfect

perfect thanks

December 22, 2021
Unprompted review
Thrill logo

Reply from Thrill

Hello Jane,
Thank you for your review.

We have checked and your Shoes have arrived to you on the 20th December.
Please contact us if you have any question.
Kindest Regards.

Rated 1 out of 5 stars

Kicks port scam

I ordered my product on the 29th of November and it’s still not came . This company is a scam and Iam in the process of contacting the police to track them . They ignore your emails

December 17, 2021
Unprompted review
Thrill logo

Reply from Thrill

Hello Arra,
Thank you for your review.

Your order has been delivered the next day you wrote your review.
We saw you have recently attempted to make another purchase on our website.

The status of your order is : "Your item was delivered on 18-12-2021."

Thank you for trusting Kicks Port.
Kindest Regards.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

I never write reviews but I thought I needed to to warn people. This company doesn’t even warrant 1 star. I placed my order 29th November. I received an email to say my order had been shipped 3rd December but had no tracking number. I emailed them they eventually responded with a tracking number. Today is 13th December and the Royal mail tracker status is 3rd December sender is sending goods, so they still have not been sent. This is a Christmas present I will never order from this company again. Poor service and communication. I rate them a 0.

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a Fear Of God Hoodie at £105 on…

Ordered a Fear Of God Hoodie at £105 on 28/11 - for my Nephew's 16th Birthday on 12/12.

Got an automated email to advise product has been dispatched but nothing on tracking to show it actually has.

Emailed their customer services on 06/12 to explain it's for a 16th present... no response.

All I get is a lot of emails pushing me to 'review' Kicks-Port on Trust Pilot...

So, here you go !

Make up your own minds....

December 9, 2021
Thrill logo

Reply from Thrill

Hello Andrew,
Thank you for your review.
We are terribly sorry to hear that you didn't see our email replay.

We have sent you an email with the tracking id number, I asked to resend an email again with your tracking information.

Kindest Regards.

Rated 5 out of 5 stars

Best customer service online

The agent I dealt with was truly the best. I received the best customer service ever online. I made a mistake in my purchase and they was so helpful and rectified it immediately. They kept the line of communication open until the whole purchase was completed. Got a loyal customer with me. I’ll definitely purchase again.

November 3, 2021
Rated 1 out of 5 stars

SCAM

Would rate 0 stars if I can! SCAM! Does not respond messages, has been 2 months and no trainers have arrived. Kicks-Port has a refund page but doesn’t actually work. If your thinking of buying from here DONT!! You won’t get anything other than your money taken.

September 2, 2021
Unprompted review
Show reviews in all languages. (52 reviews)

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