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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and maintain their quality even after multiple washes. Many appreciate the premium feel of the materials and the accurate representation of products online, often highlighting the comfortable fit and unique style. Consumers also frequently commend the efficient and fast delivery service, with many receiving their orders ahead of schedule and in perfect condition. The overall customer experience is often described as seamless, with reviewers expressing high satisfaction and a strong intent to make future purchases.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the top quality of items,... See more

Quality

Clients share positive opinions on quality, consistently praising the items as top-quality, well-made, and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and timely... See more

Based on these reviews

Rated 5 out of 5 stars

Have previously bought multiple items for my partner. Always his favourite fits and quality lasts just like other high quality luxury brands. For us in Australia shipping time was great, didn’t take l... See more

Rated 5 out of 5 stars

I ordered from Kid West recently and was genuinely impressed. The product quality is solid—everything feels well-made and looks exactly like it does online. The design and style really stood out... See more

Rated 5 out of 5 stars

Really impressed with the quality – feels well made and built to last. You can tell there’s care behind the brand, not just another fast fashion label. Always good to support something independent wit... See more

Rated 5 out of 5 stars

Highly recommend these pieces, the Script Arch Hoodie is well made and durable. I love the unique style of it and the oversized fit and heavy materials make it so comfortable to wear. Shipping and cus... See more


Company details

  1. Fashion Designer
  2. Clothing Store
  3. Fashion Accessories Store
  4. Haute Couture Fashion House

Written by the company

Founded in 2023, KIDWEST is a British Luxury Label based in Manchester, England. The Brand creates pieces for both men and women, that mix elements of luxury streetwear and contemporary fashion. Since its launch, the Brand has been creating clothing and accessories with a core brand value of producing pieces to the finest quality of fabric, fit and craftsmanship, with its signature pieces consisting of highly intricate branding and graphics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality stuff

Top quality stuff - my last purchase from over a year ago has washed well and kept its quality over lots of use and the new basics tees are great again 🙌🏼

November 26, 2025
Rated 1 out of 5 stars

Returned a parcel and had no way of…

Returned a parcel and had no way of contacting as size was too big but have not received the money back into my account

June 24, 2025
KIDWEST logo

Reply from KIDWEST

Hi Khaled,

Thank you for your review. We sincerely apologise for the inconvenience with your return and refund process.

We have now processed and refunded your return. The delay occurred because the return wasn't submitted through our official returns portal at: https://www.kid-west.com/pages/returns-policy, which is required for proper tracking and processing.

If you have any questions about your refund or need further assistance, please contact us via:
- For all business enquiries: info@kidfromthewest.com
- For all enquiries relating to orders and returns: returns@kidfromthewest.com
- Our contact page: https://www.kid-west.com/pages/contact-us
- DM us on Instagram for direct support

We appreciate your patience and thank you for bringing this to our attention. We're always working to improve our customer experience.

Best regards,
KW Team

Rated 5 out of 5 stars

10/10

Bought a t-shirt from here a couple weeks ago for the first time and it’s probably the best quality t-shirt I now own and fits perfect! Price is unbelievable too! Delivery was quick, can’t fault them!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience from…

Great shopping experience from searching product to check out to delivery! Quality is amazing of the tee I have bought and great great brand! Absolutely will be buying more!!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Always 10/10 on quality, fit and service. Will continue to support and buy from this brand!

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend these pieces

Highly recommend these pieces, the Script Arch Hoodie is well made and durable. I love the unique style of it and the oversized fit and heavy materials make it so comfortable to wear. Shipping and customer experience was seamless and arrived ahead of schedule. Love this independent brand and very impressed by the service!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the brand…

I had a great experience with the brand from start to finish. The quality of the clothing feels premium and well made. My order being shipped out and arriving even earlier than expected shows the brand really care about their customers and products. Highly recommend!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fresh design, Qualify and great addition


I ordered from Kid West recently and was genuinely impressed. The product quality is solid—everything feels well-made and looks exactly like it does online. The design and style really stood out too—clean, unique, and with a clear aesthetic that feels fresh and original.

The site was easy to browse, and checkout was super smooth. Shipping was fast, and the packaging had a nice personal touch, which made it feel like I was supporting something real—not just another big brand.

It’s clear that a lot of thought has gone into building this brand. Definitely backing this one and looking forward to the next drop!

May 31, 2025
Unprompted review

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