Kidandclothes Reviews 

100
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Customer Care response time and assistance was great!! I was scammed by another link and not sure if you are aware that this is happening. Thank you for your swift assistance in getting this sorte... See more

Rated 4 out of 5 stars

Was wrongfully charged for a membership and then it was “renewed” within 2 days despite my request to cancel. So that’s two unsolicited charges. Customer services (Eric from escalation team) has been... See more

Rated 5 out of 5 stars

Excellent customer service. I have had immediate attention since my first request. I am just waiting for confirmation of my cancellation. I would appreciate it if you could confirm, as I can’t affor... See more

Rated 4 out of 5 stars

My query was dealt with promptly so I am happy that the misunderstanding has been resolved with the offer of a refund Thank you Eugene


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4.3

Excellent

TrustScore 4.5 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(100)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
I have had immediate attention since my first request. I am just waiting for confirmation of my cancellation. I would appreciate it if you could confirm, as I can’t afford to hold the subscription.
Your understanding is important. Thank you.

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

Customer Care response

Customer Care response time and assistance was great!!
I was scammed by another link and not sure if you are aware that this is happening.
Thank you for your swift assistance in getting this sorted.

August 6, 2025
Unprompted review
Rated 4 out of 5 stars

Undesired membership charges

Was wrongfully charged for a membership and then it was “renewed” within 2 days despite my request to cancel. So that’s two unsolicited charges. Customer services (Eric from escalation team) has been very empathetic and forthcoming with offer to provide solution, maybe if I was promptly reimbursed instead of asked to write this review first, I’d give a full star one for quick response and service.
Am upgrading review to 4 stars, since Eric has been very helpful staying on top of my issue.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Refund for purchase

Maya, Joie, Kwakz and Lordvy assisted me with getting my refund for a confirmed order that didn't go through even though my money was deducted.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Review about Joie.

Hi, my experience with your worker Joie was amazing. She was very kind towards me. She helped me a lot in my request to give me a refund about the subscription because it was made on accident by my little brother...
Also i would like to mention that you should give Joie a raise for the amazing professional skills and the kindness this person has.
I have talked to a few of your workers but Joie was the best behaved and i love that.
I am even considering to buy from you store in the future.
Thanks a lot to that sweet soul, Joie !!

May 24, 2025
Unprompted review
Rated 4 out of 5 stars

Options made available

Options were clearly shown so customers can choose what they want to purchase. They could improve this interface by indicating which options are out of stock so the customer doesn't go through the purchase process only to have the purchase cancelled because the option is out of stock.

April 30, 2025
Unprompted review

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