Kiddiesheavenonline Reviews 16

TrustScore 2 out of 5

1.8

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Company details

  1. Baby Store

Written by the company

We deal in Uk best baby pram, Baby Furniture, Playpens, Baby rocker/swing and all baby accessories


Contact info

1.8

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Would rate a 0 if I could

Would rate a 0 if I could, bought something, 6 days with no response. Messages the WhatsApp linked, read my message, no response, suddenly getting a refund without an apology, a check on my order beforehand making me wait 6days. and when asked about this read my message yet again and ignored

AVOID AT ALL COSTS!!!!!

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD!!

FRAUD!!! Never received my order . Company doesn’t exist, contact phone line disconnected. Do not buy anything from them.

I have reported the company.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD! They set up re occurring card payments !

AVOID . Never received my order . Company doesn’t exist at the address stated on the website , phone line disconnected , I disputed the transaction with my bank and they told me it had been set up as a re occurring card payment !!!!! FRAUD.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

They don't seem to exist - avoid!

I made an order 3 weeks ago. Last week I sent an email to ask for an update - no response. Today I tried calling - there are two numbers listed on their website, one is disconnected, the other rings out. The address listed on their website is a shopping centre whose own website has no mention of them. Whyyyyyy. I wish I'd checked on here before making an order.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Paid for a baby car seat.

Paid for a baby car seat.
Got to the point where I want a refund

Phone line not in use
No reply to messages via different platforms.

I want my money back but have no Idea what to do now??

Avoid these at all costs

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

COMPANY IN DEBT, FRAUDULENT ACTIVITY

AVOID ACCOUNTS ARE IN DEBT AND NOT A TRADING COMPANY BUT HOLDS MONEY FOR FIGURES PURPOSE. CHECK COMAPNIES HOUSE. Company is a fraud, left items in awaiting fulfilment sent an email got a poorly wrote response. Then ignored our response just changed it to refunded with no discussion. Tried to call and the number isn't in service. We've had to contact the bank to ensure a full refund. Sent to training standards. Do not use.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't honour the agreed price

Ordered a toy pram from the website for about £95. Three days later (and after sending me a confirmation email) they contacted me to say due to an error on the website they wouldn't be able to send to me unless I paid an additional £55. Although this was presented as a discount on the correct price its a lot more than other places are selling it for (£112) so I got a refund.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great stuff

Great stuff, item as described, excellent quality. Definitely recommend

May 6, 2021
Unprompted review
Kiddiesheavenonline logo

Reply from Kiddiesheavenonline

Thank you

Rated 5 out of 5 stars

Wonderful service!!!

I got my stuff very next day when order had been placed. Thankyou kiddies heaven for satisfactory stuff as well as services.

November 17, 2020
Unprompted review
Kiddiesheavenonline logo

Reply from Kiddiesheavenonline

Thank you

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