kidpop Reviews 12

TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect first bike

Got this for my son after looking at a few different options online. It was pretty simple to assemble and feels stable enough for beginners. He's still getting used to balancing, but he enjoys riding it around the driveway every afternoon.

June 27, 2026
Rated 4 out of 5 stars

So Cute and Well Made

My daughter was excited the moment we opened the box. The wagon feels solid and rolls really smoothly. We've used it for walks around the neighborhood and a few park trips already. Super cute design too.

June 8, 2026
Rated 5 out of 5 stars

Absolutely worth it

Absolutely worth it! The balance bike was easy to put together and feels really sturdy. My son started riding it the same day we received it and hasn't stopped since. Shipping was also faster than expected.

May 5, 2026
Rated 5 out of 5 stars

Amazing😍

This kids bike is such a great choice for beginners! It’s sturdy, safe, and very easy to assemble. My child felt comfortable riding it right away, and I love how stable it is. The design is also super cute and perfect for everyday use. Definitely a great option for toddlers or young kids!

March 26, 2026
Rated 3 out of 5 stars

The toy is great

The toy is great, however the screws for the handle for the wagon I bought stripped and I needed to have them replaced. Too many emails back and forth from customer service, wanting to see pictures, when I had given them full details in the original email. I also sent picture and product numbers (P4 and P5) from the instruction sheet in the email. And
THEN, they wanted me to write another email with address info. Please just refer to the order number. However, after a couple weeks, thanks for responding and getting it straight.

January 25, 2026
Rated 5 out of 5 stars

The Perfect Toddler Push Walker/Wagon

I mistakenly placed the order for the wrong color of the PULA Baby Push Walker Toddler Wagon and sent an email to customer service asking for an exchange. The response was prompt and clear and friendly. My desired color arrived quickly. The push wagon is just perfect for our 11-month-old grandson who is starting to walk - ideal height and size, well-made and sturdy, visually appealing, and absolutely adorable. Our grandson took to it immediately and loves it!

January 26, 2026
Rated 5 out of 5 stars

It’s a wonderful product

It’s a wonderful product, very comfortable, the color tones are exactly as I wanted, and it’s flawless.🌸🌸

December 27, 2025
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Reply from kidpop

Thank you so much for your wonderful review!
We’re delighted to hear that you love the comfort, the color tones, and the overall quality of the PONY 4-in-1Tricycle.
Your feedback truly means a lot to our team.
Thank you for choosing Kidpop — we hope it brings lots of joy to your family! 💛

Rated 5 out of 5 stars

Great Experience

Arrived timely. So easy to assemble-
Great quality.

December 28, 2025
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Reply from kidpop

Thank you so much for your kind words!
We’re thrilled to hear that your order arrived on time and that the assembly was easy.
It means a lot to us to know you’re happy with the quality.
Wishing you and your family lots of fun ahead — thanks again for choosing Kidpop! 💛

Rated 1 out of 5 stars

They don't show negative reviews.

They don't show negative reviews.. I left them a 3 star review because the instructions were awful, there were random pieces in the box that weren't mentioned in instructions and a couple integral pieces that were suppose to be preinstalled came off during shipping and was not clear how to put them back on. The way the item was boxed was really poor.

October 27, 2025
kidpop logo

Reply from kidpop

Hi Drew,

Thank you for taking the time to share your feedback — we’re truly sorry for the frustration you experienced.

We completely understand your concern about your review visibility. Just to clarify, we never hide negative reviews. Our system automatically delays publishing certain reviews to allow our team time to review and investigate the issue before it goes live.

We did reach out to you by email as soon as we saw your feedback, hoping to better understand what happened and to make things right.

As for the packaging and instruction issue, we sincerely apologize for the trouble caused. We’ve already forwarded your comments to our product team — they’re currently working on improving both the packaging and the assembly guide to ensure a smoother experience for future customers.

Thank you again for bringing this to our attention, Drew. Your feedback really helps us do better.

Warm regards,
Kidpop Customer Support Team

Rated 5 out of 5 stars

To order was so simple and deliver was…

To order was so simple and deliver was real quick to Hawai’i. To put together was very simple and my grand daughter if 10 mos sat in straight away and went for a ride all over the yard. She loves the wagon and that all that matters. Thank you so much

October 26, 2025

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