Ordered 2 bedding sets for my granddaughter room said was in stock same day sent email saying out of stock awaiting on stock, money was taken from bank. These items were ordered in November and still... See more
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The only place that would sell and ship my baby high chair to Australia. Everything went seamlessly and I received tracking straight upon courier pickup. They also kept my order until my chosen colour... See more
Company replied
I've ordered twice from Kidsroom.de and I can safely say that the process has been great. I've chosen them specifically because of their competitive prices - I have ordered a crib, the ISOFIX for my... See more
Company replied
This sight Is honest and authentic! Had a big RECARO order with them and received it in two shipments as mentioned when purchased; biggest advice order ahead of time as the shipping date online is in... See more
Company replied
Company details
Written by the company
An extensive range of baby merchandise can be found at kids-room.com, the baby and children’s online outfitters shipping to worldwide destinations.
Contact info
Am Langen Streif 11, 36433, Bad Salzungen, Germany
- +49 3695 85380 0
- info@kidsroom.de
- kids-room.com
Hasn’t replied to negative reviews
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People also looked at
Ordered 2 bedding sets for my…
Ordered 2 bedding sets for my granddaughter room said was in stock same day sent email saying out of stock awaiting on stock, money was taken from bank. These items were ordered in November and still nothing. I’ve requested a refund and a week later haven’t had any reply, never order from this company appalling.
Great service
Although there was a fault with the product (not the kidsroom fault) and I had to return and have a new one sent out. Melanie went our of her way to help me as much as she could. Amazing service and great communication
I love it thank you so much
Great products
Great products, short delivery time, updates every step of the way
Outstanding communication throughout…
Outstanding communication throughout shipment. Excellent availability of items - officially my go-to for our for all our crib/car seat items, etc. thank you for the high quality product (Britax Römer car seat and base)!
All has worked perfectly
All has worked perfectly; brothers kid received present in time and without mistakes
Fast answer from customer service
Fast answer from customer service
Easy tracking
Surprised though that I had to pay again for delivery to my home while I paid a home delivery upon ordering
Awesome service
Reliable service, trusted products, in addition international shipping! They are the best.

Reply from Kidsroom.de
Sturdy and well made - arrived on time …
I have had issues with international purchases of late but the package arrived on time as scheduled. The suitcase is sturdy and well made especially as it’s a ride-on, this was the most important factor.

Reply from Kidsroom.de
I recommend 100% …
Fantastic product fantastic price super fast shipping can’t fault them I recommend 100%

Reply from Kidsroom.de
Product price was great
Product price was great. But shipping a little expensive and came in additional packaging, with box almost triple in size of original box. Anyway giving 5 stars as it was still chip for a brand new product.

Reply from Kidsroom.de
Shipping
Shipping
I paid for door to door delivery but then received an email saying parcel could not be delivered to home address on first attempt and would be sent to nearest postal branch. So I went to postal branch but they did not receive the parcel and said it could not be delivered to our home address due to oversize. So I had to drive all the way to the airport to pick it up myself. I ordered a similar product a couple of years ago and delivery to my home address was no problem. So I am quite disappointed having paid over 70 Euros for shipping and then had to pay extra in gas/ time to pick it up myself at the airport

Reply from Kidsroom.de
Excellent service
Excellent service. Prompt reply when need. Faster delivery than expected and best pric.

Reply from Kidsroom.de
Legit
Legit. Everything went as expected. Relatively low cost and fast international shipping.

Reply from Kidsroom.de
Great product
Great product. Reallyvfast delivery and reasonably priced to thank you.

Reply from Kidsroom.de
The overall experience is good
The overall experience is good. The shopping is fast, yet it got delayed at customs due to some unclear labeling of the package.
I would suggest the label can be more clear to each item purchased so it will be more clear to the customs.

Reply from Kidsroom.de
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