Kids Brand Store Reviews 

1,299
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent customer service, as I needed to cancel one order and make another order of the same product, but bigger size. I received a message first thing on Monday morning and the money was returne... See more

Rated 5 out of 5 stars

Fast and quality shipment (even though ordered less than week before xmas), great products and size display on website (eg. Model is 160 cm wearing L). Good experience! Will definitively order again!

Rated 4 out of 5 stars

Quick order & quick delivery. Great price too! I sm very happy with my purchase all in all! Contacting customer service did not work and product information could be better. Especially as i bought a... See more

Rated 5 out of 5 stars

Lovely products with fast delivery! Our kids love your website! Would be great to have a bit broader selection of brands available. Our new favourite is Lyle & Scott. Stylish and cool and the brand is... See more

Company details

  1. Children's Clothing Store

Written by the company

Kids Brand Store on pohjoismaiden suurin nuorille muotia myyvä verkkokauppa. Valikoimamme koostuu johtavista tuotemerkeistä ja pyrkii jatkuvasti olemaan yksilöllinen, eksklusiivinen ja ajan tasalla. Yrityksen perustamisesta vuodesta 2011 lähtien tavoitteemme on ollut tarjota maailmanluokan tason asiakaspalvelua. Lisäksi jatkuva kehitys sekä kyky pysyä uteliaana ovat yrityksemme johtavia periaatteita. Nykyään johdamme markkinoita tällä nichemarkkina-alueella, ja meille onkin tärkeää varmistaa, että asiakaskokemuksesi on inspiroiva ja sujuva jokaisella ostoskerralla. Kids Brand Store – Original Teen Fashion


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,299)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn't receive all the products I…

I didn't receive all the products I ordered :-(

September 16, 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hi Minna! We appreciate your feedback. We are sorry if there were items missing from your order. I see that you have received feedback from our customer service regarding the matter and I hope that together you can find a solution to your problem. Kind Regards Kids Brand Store

Rated 5 out of 5 stars

Excellent experience

Clothes were high quality and sizes matched. Discounts were great, I saved more than 100 euros- just one happy customer here.☺️👍🏻

September 17, 2023
Rated 1 out of 5 stars

Two orders, zero deliveries

Two orders, zero deliveries.... Both orders were lost in transportation. Never again!

January 8, 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hello and thank you for sharing your experience with us. We are sorry and apologize that your delivery took longer than normal to reach you. According to Bring's website, it looks like you have finally received your delivery. If it is not correct, please open a case through our website so that we are able to help you as soon as possible

We wish you a nice Thursday / Kind regards Team Kids Brand Store

Rated 2 out of 5 stars

No tracking number sent

No tracking number sent. No idea when delivery will happen.

December 1, 2022
Kids Brand Store logo

Reply from Kids Brand Store

Hello Jani and thank you for your feedback.
We should have sent you a delivery email same days as the order confirmation. I can see that you have contacted our customer service they will get back to you as soon as possible.
Best regards Kids Brand Store

Rated 5 out of 5 stars

Fast shipping

Fast shipping, products are good quality and accurate per pictures and description, reasonable price.

July 26, 2022
Rated 5 out of 5 stars

Lovely products with fast delivery

Lovely products with fast delivery! Our kids love your website! Would be great to have a bit broader selection of brands available. Our new favourite is Lyle & Scott. Stylish and cool and the brand isn't showing too much from the clothes!

September 29, 2021
Rated 5 out of 5 stars

Excelente and fast delivery

Excelente and fast delivery. Super happy with this purchase.

January 21, 2020
Unprompted review
Kids Brand Store logo

Reply from Kids Brand Store

Hello,

Thank for your positive review and hope to see you back with us soon:) - Timo / Kidsbrandstore

Rated 5 out of 5 stars

Clear

Clear. Easy. Good delivery. 100% trustful.

January 4, 2020
Unprompted review
Kids Brand Store logo

Reply from Kids Brand Store

Thank you for the feedback, Jonathan! - Timo / Kidsbrandstore

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