Kids Brand Store Reviews 

22,826
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The silk of the dress I bought for my child was soft, luxurious, and had a beautiful sheen to it. It was also comfortable for my child to wear, and didn't irritate their sensitive skin. Nice experienc... See more

Rated 4 out of 5 stars

Quick delivery. But frustrating that the colors of the ortens you arr interested in changes order in the show menu, so you dont know which one you have looked at and which you havn’t.

Rated 5 out of 5 stars

Very fast delivery and great communications. Easy to pick up the goods and also very easy to return with the QR code on the note inside the parcel.

Rated 5 out of 5 stars

I am super happy for all the purchases I made from you, perfect size, material and very precise time delivery. I will definitely buy again😊

Company details

  1. Children's Clothing Store

Written by the company

Kids Brand Store är Nordens största webbutik med försäljning av mode för ungdomar. Vårt sortiment kommer från världsledande varumärken och är under ständig utveckling för att alltid vara relevant, unikt och exklusivt. Sedan starten år 2011 har vårt mål varit att hela tiden bli bättre på det vi gör, alltid vara nyfikna och att ha en kundsupport i världsklass. Idag är vi marknadsledande inom vår nisch och vår resa fortsätter för att du som kund ska få en inspirerande och smidig upplevelse, varje gång du handlar hos oss. Kids Brand Store – Original Teen Fashion


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.5

All reviews

(22,826)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good and bad

Quick delivery.
But frustrating that the colors of the ortens you arr interested in changes order in the show menu, so you dont know which one you have looked at and which you havn’t.

August 24, 2023
Rated 1 out of 5 stars

Difficult to return wrong size

Difficult to return wrong size. Second time. Returned one item-still didn’t get the refund. One item I can’t send back cause Budbee is not helping us…

August 29, 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hej Ingrid och tack för att du delar ditt omdöme med oss. Vi är ledsna om din retur tagit längre tid att komma tillbaka än vi önskar och ber om ursäkt för detta. Just den här ordern verkar inte ha blivit uthämtad, gått tillbaka till terminalen och väntat där på att ny leveranstid skulle bokas. Vi är ledsna att vi inte fick möjlighet att hjälpa dig i ärendet. Om problem uppstår i framtiden är du varmt välkommen att lägga in ett ärende till vår kundtjänst så gör de sitt bästa för att hjälpa dig. Vi önskar dig en fin fredag Kids Brand Store

Rated 1 out of 5 stars
Kids Brand Store logo

Reply from Kids Brand Store

Tack för att du delar din upplevelse med oss,
Vad tråkigt om du har något problem med din retur. Jag kan inte se att du varit i kontakt med våran kundtjänst så jag kommer be dem att kontakta dig för att se vad som hänt och hjälpa dig vidare. Vänliga hälsningar / Kids Brand Store

Rated 2 out of 5 stars

You cant update your personal…

You cant update your personal information on their web - you cant get any updates on previous purchases
total crap!

September 8, 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hello Micke and thank you for your feedback
At the moment we have some problems with the user accounts and the possibility to log in. We are so sorry for that and apologize. If you need to do any changes or search for any information our costumer support can of course help you with this.
We will ask our costumer support to contact you if you need any help or have any questions.
Kindly Kids Brand Store

Rated 1 out of 5 stars

It is impossible to refund or get in…

It is impossible to refund or get in touch with you. Budbee is completely useless, does not work and right now I feel I will never ever buy anything from Kids Brand Store ever again.

August 27, 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hello Malin and thank you for your feedback
We are so sorry to hear your experience. I will ask our costumer support to contact you and try to help you if you did not get your refund correctly.
Kind regards Kids Brand Store

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