Can't fault the product, that's why I have six of them. But the delivery time could be slightly better, small complaint, but I think all complaints are relevant. As an example, i received a motorcycle... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought an impact wrench from kielder 5 years ago. After 5 years of abuse it stopped working, after a courteous phone they arranged to collect it for service. Literally recieved a band new tool back... See more
Company replied
I have been using the Cordless Kielder products in the workshop for a few years now. These tools are very user friendly, not too big yet very powerful. When the 15% discount promotion email arrived,... See more
Company replied
If your looking for quality items from hand tools to cordless power tools then kielder is your best option for fair priced items of top quality that will give you years of good service. I have sta... See more
Company replied
Company details
Written by the company
Kielder: Cordless Power Tools & Equipment, inspired by the demands of motorsport! The origins of our products are simple; developed from the hands-on knowledge that you only get in the workshop, garage or service park, rather than a boardroom! Just like you we want well-specified, reliable tools that feel good and get the job done - whatever the task in hand.
Contact info
Unit C2, Beighton Link, Old Colliery Way, S20 1DJ, Sheffield, United Kingdom
- 0114 242 3794
- tools@kielder.co
- kielder.co
4.8
Excellent
440 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kielder
Thank you for your review! It's good to know you are happy with our products. Enjoy your Intercom Headset Holder! Thanks, Kielder WT.
Quick delivery is an understatement
Quick delivery is an understatement and the impact is quality. Tightened the bolts on a 29 ton diggers, ditching bucket blade. As a test, I tried to undo it with a break a bar with a cheat bar on the end and I weigh 20 stone, no movement on the nut but I now do have a banana shaped breaker bar
October 27, 2025
Reply from Kielder
Thank you for taking the time to leave us a review, it means a lot to us! It is fantastic to hear you are happy with both the Kielder product and delivery service. Enjoy your High Torque Impact Wrench! Thanks, Kielder WT.
Reply from Kielder
Thank you for taking the time to leave us a review, it means a lot to us. We are pleased you are happy with our product and service. Enjoy your Grease Gun! Thanks, Kielder WT.
Aye, decent kit
Aye, decent kit as always, haven't had the time to try this new stuff yet......watch this space!!
October 26, 2025
Reply from Kielder
Thank you for your review. It is good to know you are happy with Kielder products. Enjoy your 3/8" Compact Ratchet! Thanks, Kielder WT.
Quick response to order
Quick response to order, delivery as promised, product as described.
Very useful with impact wrench, and driver, with interchangeable batteries 👌
October 24, 2025
Reply from Kielder
Thank you for your review! Glad you are pleased with Kielder products and services. Enjoy your Bares & Batts Angle Grinder & Battery Bundle! Thanks, Kielder WT.
Looks another quality item
Looks another quality item , got three other Kielder power tools and can’t fault them so don’t see why this one should be any different
October 24, 2025
Reply from Kielder
Thank you for taking the time to fill out a review. It means a lot to us! We are pleased to hear you are happy with the quality of Kielder tools. Enjoy your Mid Torque Impact Wrench! Thanks, Kielder WT.
Fantastic product
Fantastic product! I work in an engineering company and took my drill to show the lads. All were very impressed. We've never heard of the brand before, but we will most likely be sourcing some items for the workshop.
Quick delivery as well 👍
October 10, 2025
Reply from Kielder
Thank you for taking the time to fill out a review, it means a lot to us! It is fantastic to hear you are pleased with our product and are sharing the news with colleagues! Looking forward to seeing future orders :) Enjoy your Ultra Compact Drill Driver! Thanks, Kielder WT.
It would have been 4 stars…..
It would have been 4 stars…..
Did a lot of research on Kielder, watched lots of YouTube videos and read a lot on forums and no one said any bad things about them. Lots of people were talking about kielder being a British company where there tools were made in the UK In Sheffield, but I recently found out that they are made in China. Kielders website doesn’t mention where the tools are made so I thought along with many more people that they were made in the UK. I’m not shocked at that they are made in China as 99% of the big manufacturers have their tools made there, not as I’m against anything made in China they do make some good gear but they also make a lot of rubbish, I was hoping I was buying British!!! British design I suppose that’s got to be good enough, I just hope these Kielder tools I’ve purchased are as good as my 18 year old Makita that’s just died on me.
October 7, 2025
Reply from Kielder
See other review for reply to this. Thanks.
Great in every way.
Easy to order from the website. You can build your own bundle. Very well packaged and delivered promptly. Outstanding equipment.
October 6, 2025
Reply from Kielder
Thank you so much for your review! We are glad you are happy with the website, products and delivery service. Enjoy your Ultra Compact Impact Wrench, Compact Ratchet, Charger & Battery Bundle! Thanks, Kielder WT.
Recommend with trust Kielder tools.
First time I have bought the impact tools from Kielder. I would say the best battery and tools. Powerful like pro with reasonable prices compared with Snapon.
Thanks a lot.
Recommend 100%.
September 27, 2025
Reply from Kielder
Thank you for your review, this is really appreciated. Firstly, as a first time buyer, welcome to Kielder! Brilliant to hear you are happy with the battery, tools and prices. Thank you for your recommendation, enjoy your TYPE18 18v Ultra Compact Combi Drill and Battery! Thanks, Kielder WT.
what a grate service
what a grate service. my impact gun needed a service ,they only had it for about 5 days including return. brilliant.
September 21, 2025
Reply from Kielder
Thank you for your fantastic review, it means a lot to us. It is great to know you are happy with Kielder customer services. Thanks, Kielder WT.
A good tool and the batteries are…
A good tool and the batteries are interchangeable to use on the other tools.
September 27, 2025
Reply from Kielder
Thank you for taking the time to review our Kielder products. Enjoy your TYPE18 18v Compact Ratchet & Battery Bundle! Thanks, Kielder WT.
Replace my snap on impacts with kielder…
Replace my snap on impacts with kielder will never look back great tools fantastic quality very powerful feel great to hold
September 28, 2025
Unprompted review
Reply from Kielder
Thank you so much for your review, it means a lot to us. It's fantastic to hear you are happy with Kielder tools. Thanks, Kielder WT.
Polite professional service .Very…
Polite professional service .Very helpful with enquiries
September 17, 2025
Reply from Kielder
Thank you for your review, it is really appreciated. Glad you are happy with our service. Enjoy your Ultra Compact Impact Wrench Bare Unit & Battery Bundle. Thanks, Kielder WT.
Product as described
Product as described. Prompt delivery and good communication.
September 18, 2025
Reply from Kielder
Thank you for your review. It is good to know you are happy with the Kielder product and service. Enjoy your Angle Grinder Bare Unit & Battery Bundle. Thanks, Kielder WT.
Keilder drill
Good range of tools and ordering online was simple and Kielder was very responsive
September 15, 2025
Reply from Kielder
Thank you for your review, it is really appreciated. We are pleased you are happy with the Kielder range and online service. Enjoy your Ultra Compact Combi Drill! Thanks, Kielder WT.
Reply from Kielder
Thank you for your review. It's good to hear you are happy with our tools and delivery service. Enjoy your Combi Drill and Impact Driver Twin Pack! Thanks, Kielder WT.
Reply from Kielder
Thank you for your review, it is much appreciated. We do our best to provide the best products at reasonable prices. Enjoy your High Torque Impact Wrench Kit! Thanks, Kielder WT.
Well made tools.
Well made tools which have lasted over 4 years so far. No issues so far & being British made is great.
September 14, 2025
Reply from Kielder
Thank you for your review, it means a lot to us. Glad to hear you are happy with the quality of our tools. Enjoy your Long Reach Ratchet & Impact Sockets! Thanks, Kielder WT.
Reply from Kielder
Thank you for your review! Enjoy your Ultra Compact Impact Wrench, Angle Grinder & Ultra Compact Combi Drill Bundle Builder. Thanks, Kielder WT.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.