Kikoff Reviews 2,270

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in helping them raise their credit scores, often much faster than anticipated. Many highlight the app's ease of use and the valuable insights it provides for managing finances and improving credit. However, some customers also noted issues with payments, including unexpected charges and difficulties linking external accounts. Additionally, a few people were dissatisfied with customer service, mentioning unhelpful responses or a lack of direct human interaction.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers found the app easy to use, simple... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration, citing issues such as... See more

Service

Customers consistently note positive experiences with service, with many praising its effectiveness in... See more

Application

Consumers find the app to be a positive tool for credit building. Many reviewers praise its ease of use and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They deliver on what they promise. They’ve helped me increase my credit score much faster than I expected and I will continue to use them. Some of their features don’t seem to work, at least not for m... See more

Company replied

Rated 4 out of 5 stars

Still a new user and score has gone up. I hope down the road I can come back and change this to 5 stars. FYI no issues or problems yet and I hope this company only continues to get better and care f... See more

Company replied

Rated 5 out of 5 stars

Kickoff has worked wonders for me thusfar. Easy payments, they report to ALL credit Bureaus, and my credit has risen past the national average. Best of all, if you're a couple days late, no worries,... See more

Company replied

Rated 5 out of 5 stars

Kickoff has been such an awesome experience for me because of how helpful they truly are!! Literally raised my score by hundreds of points! Plus helped me figure out exactly how to help my situa... See more

Company replied


Company details

  1. Credit Reporting Agency
  2. Credit Counseling Service

Written by the company

Kikoff is a personal finance platform that expands access to credit and financial services, helping people build credit quickly and work toward long-term financial health. Founded by a team with personal experience navigating the challenges of credit access, Kikoff is committed to creating fair, effective tools that support real financial progress. Designed to rethink the traditional hurdles of credit building, Kikoff opens a path to get started in minutes - with no credit check. Headquartered in San Francisco, Kikoff is a licensed lender and uses bank-level encryption to protect customer data. Learn more at Kikoff.com or by downloading the Kikoff app.

#1 Credit Building App with 4.9 star rating on 75k+ reviews. Sign up in just minutes!

Written by the company

Improve your credit utilization, payment history, and account age with Kikoff.
Credit score under 600? Kikoff users see an avg increase of 58 pts. Individual results vary.

Give your credit score a boost with Kikoff

No credit check. No hidden fees.

No credit check. No hidden fees.
Start building credit today. Zero Fees. Zero Interest. Zero Catch. Really.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They messed me up

They messed me up. Make me 60 days late for payments when I wasn’t 60 days late. There the only company on my credit report with late payments but yet they are suppose to be helping people with their credit. A true scam

March 13, 2026
Unprompted review
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Reply from Kikoff

We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can work together to resolve this.

Rated 1 out of 5 stars

Its a great idea

Its a great idea. Marketing is pointed to ppl who are struggling finically. Makes it seem like you are going to get a loan. And you do. What they don't tell you is you can only use the loan to buy their credit councling services. So they loan you the money and you buy their services. Once you buy one of their services you are on the hook to pay that money back. So you get the loan but they keep the money and then only allow you to spend it digital books about credit. Its a great scam. They loan you money you never get which makes your credit even worse. But they supposed to be helping fix your credit. But the goes against your score and you can onky buy their services. So money never goes in your hand. Unless you open a secured credit card. And that's even more money out of your pocket. And they only report to the credit reporting companies after 12 months.

March 8, 2026
Unprompted review
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Reply from Kikoff

Hi Roberta! We're sorry to hear about your experience, but we'd love to clear things up! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. To clarify, Kikoff is designed to help build credit through on-time payments and lower credit utilization. It’s not a traditional loan or card. Kikoff’s primary goal is to help you build your credit safely and responsibly!

Rated 5 out of 5 stars

Made my credit go up fast great credit…

Made my credit go up fast great credit buildup tools and plenty of help …10/10

March 5, 2026
Unprompted review
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Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 1 out of 5 stars

I was under the assumption i got my money back so i was paying the $10 and the $35 monthly. Nope wrong!!!!!!

They do not give your money back or they didn't mine. Dont waste your time with this hogwash!

March 2, 2026
Unprompted review
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Reply from Kikoff

Hi Kevin! We're sorry to hear about your experience, but we'd love to clear things up! Kikoff's accounts are designed to support your credit journey, and each account plays a different role in that journey. The Kikoff Credit Account is a credit building subscription, not a traditional loan or card. lease note that the funds you pay towards your Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus. On the other hand, the Kikoff Credit builder loan is a $120 loan that acts as a savings account. Payments are $10 every month for 12 months ($120). After completion, all funds paid into the Credit Builder Loan account are returned back to you! For further support, you may call us at 1 844 741-9292 or visit http://kikoff.com/link/get-help.

Rated 1 out of 5 stars

This company is a rip off

This company is a rip off. It does not help your credit improve. It just monitors your credit. You pay $20 a month for it to tell you the exact same thing as credit karma, and you don't have to pay for credit karma. You do not get any of your money back at the end of the year if you use the basic line. Read the fine print carefully.

February 28, 2026
Unprompted review
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Reply from Kikoff

We’re sorry to hear about your experience, but we’d love to clear things up! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. Just to clarify, Kikoff is designed to help build credit through on-time payments and lower credit utilization. It’s not a traditional loan or card.

Rated 1 out of 5 stars

Buyers beware

Buyers beware, kickoff requires you to permanently life the freez of your credit report. And when you deactivate your account with them they keep your information on file for 7 years to do with as they wish to third party vendors.

February 28, 2026
Unprompted review
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Reply from Kikoff

Thank you for your feedback and we'd love to help clarify. To complete your application with us, you must fully remove the credit freeze at all three bureaus (a temporary lift won’t work). After your account is open, you can add the freeze back anytime. Additionally, it is important to note that due to financial regulations (Regulations B & Z, BSA/AML), we must keep certain account information on file for several years and are unable to delete all customer data. We will never share or sell your data to third parties without explicit consent. For further support, you may contact us at 1 (844) 741-9292!

Rated 1 out of 5 stars

I read so many good reviews but…

I read so many good reviews but unfortunately kick off was not what I needed. It did not help build my credit at all. To me it seemed more like a scam because I paid monthly for information I already knew.

February 9, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We’re sorry to hear about your experience, but we’d love to clear things up! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. Just to clarify, Kikoff is designed to help build credit through on-time payments and lower credit utilization. It’s not a traditional loan or card.

Rated 1 out of 5 stars

I don't have to explain what went wrong…

I don't have to explain what went wrong this time, nothing if you were honest with the public. Upheld your part of this agreement and actually let me and those of us that no longer want your services, to be able to cancel any or all services, subscriptions, etc. to have that option, and get you out of my life and bank account.

February 26, 2026
Unprompted review
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Reply from Kikoff

Hi Luna! We're truly sorry to hear about what you’ve experienced. Your concerns matter to us, and we want you to know that we're here to help and committed to finding a solution. Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 5 out of 5 stars

so far so good all as advertised and 70…

so far so good all as advertised and 70 points up first month thanks

February 26, 2026
Unprompted review
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Reply from Kikoff

Thank you for your kind words! We’re thrilled that you’re enjoying Kikoff. Your feedback motivates us to keep improving!

Rated 5 out of 5 stars

I’ve used kickoff several times

I’ve used kickoff several times, and I like the convenience of saving smaller amounts, but getting bigger benefits and to helped boost my credit.

February 21, 2026
Unprompted review
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Reply from Kikoff

Thank you so much for your positive review! We’re thrilled to hear you’re enjoying Kikoff, and your feedback really motivates us to keep making it better for you!

Rated 2 out of 5 stars

Inconsistent and Inaccurate

I see most people have a good experience, so this review isn't to deter anyone from trying or using them, it's just my personal experience.
I didn't really understand how to use it and thought it was something you make payments to and they report those payments as tied to a certain amount, I think it was 1200 or 2500 or something, I can't remember, it's been a while. I thought if I make the payments they report, and if I don't they just stop reporting, since they weren't actually lending me anything. I have never did anything other than make payments to them.
I had it set up for auto-pay, but the payment days were rarely consistent and some days I wouldn't have the funds available. It was always all over the place, and that was confusing. I turned off auto-pay, and I literally had one payment left out of the amount I had agreed to pay for them reporting. After turning off auto-pay I forgot about the account. My fault, but today, when I checked my credit report I see I have a negative inclusion from Kikoff, but it says I owe $60, and my payments were only $20.
While I was using their service I had to call them multiple times because they would charge me twice for the same month, and then explain that it was actually from a previous month that didn't go through, even though my bank account would show the amount taken. They refunded me twice because of that. My complaint is more so about the inaccuracies and inconsistencies based on what I went through with them. I'm a little surprised to see it on my report, but more surprised to see that they charged me an extra $40. I can't say it's a scam, it's just confusing and that's all I got while using them, confusion. Ironically I used their service to improve my credit, and they are literally the only negative thing I have on there, lol. It is what it is.

February 19, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about what you’ve experienced. Your concerns matter to us, and we want you to know that we're here to help and committed to finding a solution. Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 5 out of 5 stars

Helpful To Know That Work Pays Off

Helpful To Know That Working To Get Better Build Of Credit An See That Work Show Up And Grow Is A Nice Feeling .

February 17, 2026
Unprompted review
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Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 5 out of 5 stars

Credit rating improved 162 points in 1…

Credit rating improved 162 points in 1 year

February 20, 2025
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 1 out of 5 stars

Be very careful using Kikoff as a…

Be very careful using Kikoff as a “credit-building” product.

I opened a Kikoff account specifically to build credit. On my account, two payments were missed due to an expired payment method and notifications that were not effectively delivered.

As soon as I became aware of the issue, I immediately brought the account current and paid ahead to ensure it would not happen again. Despite correcting the issue right away and keeping the account in good standing, Kikoff refused any goodwill or reporting accommodation and reported the late payments to the credit bureaus.

What’s disappointing is that Kikoff markets itself as a credit-building company, yet offers no flexibility or proportional consideration even when issues are corrected immediately. Support repeatedly cited “FCRA requirements,” despite the fact that furnishers do have discretion when it comes to goodwill adjustments and reporting updates.

I escalated the issue through customer support, executive contacts, and the CFPB, but Kikoff chose to stand by rigid reporting with no accommodation, even though the impact was severe and disproportionate for a small credit-builder account.

If you use Kikoff, understand that minor issues can have long-lasting credit consequences, and you should not expect meaningful support or flexibility if something goes wrong — even if you fix it immediately.

I would not recommend Kikoff to anyone looking for a genuinely consumer-friendly credit-building experience.

January 1, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about what you’ve experienced. Your concerns matter to us, and we want you to know that we're here to help and committed to finding a solution. Please call us at 1 (844) 741-9282 or visit http://kikoff.com/link/get-help so we can try to work this out.

Rated 5 out of 5 stars

Very good

Very good, it has helped me a lot

February 3, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 5 out of 5 stars

Perfect & awesome so succeeding

Perfect & awesome so succeeding

February 3, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you for your kind review! We’re thrilled that you’re enjoying Kikoff. Your feedback motivates us to keep improving!

Rated 1 out of 5 stars

This company don’t make your credit better , they make it worse… stay away

Please don’t use this to help fix your credit. I started my kickoff account in 2022 .. I never seen anything change … I started paying $5 and as of last year of November I closed my account because they went up to $20 without me knowing. They ended up putting a collection on my account saying I owe them $220. I never got a credit card or loan with them. I called twice to make payments towards it. They have denied me both times.. please stay away from them 🗣️

February 3, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9282 or visit http://kikoff.com/link/get-help so we can try to work this out. We remain committed to providing assistance!

Rated 1 out of 5 stars

Karma sucks

i signed up for this but than i never got to use it , than i found out that they are charging $55, so i went to there website so i can delete my account but everytime i try to login it gets stuck at loading, it seems these idiots wants to keep charging me!!! stop scamming people, karma sucks!!

February 2, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

We're sorry to hear about your experience, but we'd love to clear things up! Please call us at 1 (844) 741-9282 or visit http://kikoff.com/link/get-help so we can try to work this out. To clarify, the Kikoff Credit Account is a credit building subscription, not a traditional loan or card. The goal is for you to grow your credit with consistent, on-time payments. For more information, please feel free to visit our website https://about.kikoff.com/how-kikoff-works.

Rated 5 out of 5 stars

Building my credit up

February 2, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!

Rated 5 out of 5 stars

Managing my credit is actually pretty…

Managing my credit is actually pretty easy and it doesn't require me to pay a bunch of money for nothing

February 2, 2026
Unprompted review
Kikoff logo

Reply from Kikoff

Thank you so much for your positive review! We’re thrilled to hear you’re enjoying Kikoff, and your feedback really motivates us to keep making it better for you!

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