kiltmakers.co.uk Reviews 1,471

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've hired through Ken at Houstons a few times and always had a 1st class experience. On this occasion I had left it last minute to find a replacement (ex hire) jacket and waistcoat for my own kilt.... See more

Rated 5 out of 5 stars

This company and it staff, especially Julie, have been very helpful and extremely quick off the mark to dispatch an item to my UK address. I needed a garment to be delivered within a relatively... See more

Rated 5 out of 5 stars

I was most impressed. I wanted to find something typically Scottish to send to France as a wedding present. A pewter quaich would be the perfect solution so I was thrilled to find such a wide selec... See more

Rated 5 out of 5 stars

I have been looking for good quality presentation boxes for my bespoke wooden quaich’s that didn’t cost the earth to buy and in postage. Received an excellent box very quickly and extremely well price... See more

Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Women's Clothing Store

Information provided by various external sources

With 6500+ Scottish Gifts, Kilts, Highland Wear, Scottish Jewellery, T-Shirts, Womenswear, Childrenswear, Tartans and 100s of Product personalised for your Clan, we're much more than just a kiltmakers. Alex Scott & Co. Est. in 1925, in the heart of Aberdeen, we give free delivery on everything and the best Scottish service. Unbeatable customer service, and fast, free delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t have done better.

Great quality kilt belt and antique clan buckle. Just what I was looking for and came just as described. Delivery was quicker than indicated on the website. Also kept informed about my order from placing it to delivery. The belt and buckle are also good value for the quality.

November 8, 2018
Unprompted review
Rated 1 out of 5 stars

Dreadful packaging, poor service.

I ordered a sporran for my dads 70 th birthday. I was concerned about presentation and wanted something that looked good so I phoned twice to check about gift wrap, packaging and box. I spoke to both the hire dept and the web dept and was assured that the gift would be boxed and padded before shipment.

Arrived in a loose bag with a thin layer of bubble wrap as it’s only protection and a thin dent at the opening corner.

I’d have been disappointed with this on a UKP115 sporran in any case but I’m really hacked off because I checked (twice!!) and then they just chucked it in a bag anyway.

Never again.

October 13, 2018
Unprompted review
kiltmakers.co.uk logo

Reply from kiltmakers.co.uk

Firstly, thank you for taking the time to review, we do appreciate all feedback.

I have had a look at your order and there is no mention or request for gift wrap on it - we do offer it but it is an additional charge as shown on our website. That being said, the sporran should have been better protected for the post. Sporrans are usually sent out in a box and I am afraid I do not know why this one was not. I will be in touch with you directly to see if there is anything we can do to rectify this issue or improve your experience.

Rated 4 out of 5 stars

First time I have dealt

First time I have dealt with this company I ordered fabric samples and received them when they Spain I would no hassle will certainly deal with them in the future

October 10, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look