Kimberly-Clark Reviews 30

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I purchased Andrex Supreme Quilts Toilet Tissue 4 Rolls from Sainsbury’s and one of the toilet rolls that I removed from the sealed pack looked like it had got mould on it - part of the roll was squas... See more

Rated 1 out of 5 stars

I have bought Kleenex XL tissues for years. I have noticed for a long time that the quality now resembles the cheap tissues. They are so thin and flimsy now. Every time I take one out of the box the... See more

Rated 2 out of 5 stars

My parents always used Scott toilet tissue while I was growing up, and I continued purchasing Scott when I had my own family. Since around 2015 I noticed differences in each pack of toilet paper I wo... See more

Rated 4 out of 5 stars

Some Andrex Mega toilet rolls were found to be stained. EMEA Customer Services were apologetic and issued vouchers against a future purchase. A satisfactory outcome, but they have been penalised one s... See more

Company details

  1. Business Services

Information provided by various external sources

Kimberly-Clark Corporation is an American multinational personal care corporation that produces mostly paper-based-based consumer products.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

30 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good Service

Have two Kimberly-Clark Centrefeed Towel Roll dispensers, but the keys to open them were misplaced. Contacted via website, and two replacement keys arrived free of charge via courier within 48 hours. Brilliant!

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

Kleenex has changed the quality of its…

Kleenex has changed the quality of its Man-size tissues. Not fewer, smaller tissues in a smaller box. They are now no better than a supermarket own label product at about 1/3 the price. I wrote to KC and had no meaningful reply. Very disappointed. This is clearly a move to boost profits and the customer/user can, it seems, "go hang"!

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

Unusable toilet paper

I bought 40 rolls of: Page origineel schoon -
3 in 1 - Zacht Sterk Schoon
This is a complete bad buy. This paper is unusable. It is not strong even weak and also very thin. Even when you take 4 sheets it is still not usable.

December 24, 2020
Unprompted review
Rated 1 out of 5 stars

My experience with Kleenex flushable…Wipes is very disappointing that the tissue/ wipe tears pulling it out of the packet even before you use them Batch number MK933607A 08:51

My experience with Kleenex flushable wipes tear before you use them and when I told them on the phone they did not take the batch number or ask where I brought the product so I suggest not to buy this brand growing money down the toilet, chose another brand like ocean healthcare wipes is 5star.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

ANDREX

Back in 2009 I had more money than sense and subsequently decided to do a few particularly ridiculous things. I say ridiculous, I almost died 3 times and bought an entire house for my dog called Rizla that didn’t even exist. While I spent a large amount of time dropping acid tabs like Ed Sheeran dropping number one hits in the naughties and trying to find the Messiah within me, if I’m honest, I’m still 69% sure it’s still there. Can’t say ‘He’ these days, everyone’s offended by pronouns for some reason. HELLO! I have a vagina! I’m a lady! A good looking lady too! With a good looking vagina!

Speaking of which, it was some 11 years ago that I found myself taking an all inspiring spiritual journey while trapped naked in the downstairs toilet of Russell Brand’s North London town house. After a thousand miniature Golden Labradors ran across the floor of the bathroom like the scene in Lion King when the stampede comes and Mufasa dies #SoSad. It came to me… toilet roll. Sure, the idea to invest a large quantity of English sterling into what is essential bum paper sounds particularly ludicrous (Side not, Ludicrous, fantastic lover and makes a wonderful cup of tea). However, after my trip I paid another trip to a delightfully small one eyed woman that lived in a hut, who I paid £50 sterling to confirm this notion.

I struggle to recall the woman’s name as the event took place over a decade ago and her business card was essentially a small tumbleweed of pubes that would grant you a wish when you set fire to it. Needless to say I lost the small pube ball, however, the woman did confirm my plan to invest in Andrex, she said something about the year 2020, China, Corona and some guy eating a raw bat that didn’t make sense at the time but now it’s all come together. I wasn’t laughing much on that day in Russell’s downstairs toilet but I’m certainly laughing now. Just a shame she didn’t also advise me to invest in hand wash, pot noodles and porn hub too. Oh well, I’ll continue to set fire to my pubes while I wish upon the stars.

March 31, 2020
Unprompted review
Rated 1 out of 5 stars

I'm shocked and disgusted by you…

I'm shocked and disgusted by you teaming up with Wateraid surely you researched this what! Can't think of words for a company who have been misusing donations given by the public. Their work in Africa is nothing less than Criminal with over 56% of all pumps, and boreholes are broken, in disrepair, or completely useless having been drilled incorrectly by companies they've used. Recent reports show that they didn't even survey the boreholes correctly, nor have they kept any records of works carried out. Boring waterholes isn't something to be carried out by cowboys, and records of where they dug, and how is more vitally inportant. Records show over 60,000 water outlets installed are now not working in africa. Equipment has been purchased from companies in India ill-equipped to manufacture them to the specification required. As a company Kimberly-Clark should have paid more attention to ensure money for use in building toilets isn't going to be another complete waste of billions of pounds. I think you need to rethink your alliance with such a sham which is wateraid.

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

This is probably the only company I…

This is probably the only company I know who serves customers with FMCG goods like Andrex and yet have absolutely no respect for its customers what so ever. I been a loyal consumer for over 40 years and the only time i complained to their ceo they completely ignored several emails of my complaint. I also had an incompetent guy from the company who promised to deal with my complaint and restore my confidence in the brand. Sadly it was a lie as he didn’t do anything. Having bought Multi pack of Andrex from my local One stop store (part of Tesco)the toilet roll would fall to bits and the quality was inferior. Yet Andrex did nothing to deal with this matter as they don’t really care for the brand or there customer following. What a pity that the CEO is probably only interested in profits and his packages and considers customer a nuisance is my only conclusion, as he had ignored three of my emails so far. I refuse to buy Andrex from here onwards. Sadly I copied there trading partners Tesco but they didn’t care as this is how they treat consumers when they start dominating markets!

December 5, 2019
Unprompted review
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