Kimberlydiary Reviews 12

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

12 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Their advert showed a quality product

Their advert showed a quality product. The deal was buy three knives, get two free, plus an additional deal for another two knives. I have just received 16 knives, all the same, of the poorest quality. Stay away from this shower of scammers!

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a towel which was lost and…

I ordered a towel which was lost and never delivered so they would not send another one they would not give a refund and I would have nothing more to do with them scam artists avoid at all costs They do not take any responsibility

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Having purchasing super strong sealant, nothing arrived so tried contacting customer services to see why nothing was coming up on the delivery services web site and "you have no orders " showing on kimberlydiary home page and no reply from several attempts to contact customer services

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

I ordered a bonding sealant that advertises extra strong adhesive sealant. When it arrived it wasn’t the same product as shown in their video, it was a tube of bog standard silicone sealant I could have purchased locally for a fraction of the £19.95 I paid! When I asked for a refund they offered me 50% back or return it at my cost!!
Total scammers

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2+2towels and then when I…

I ordered 2+2towels and then when I went to pay some others things popped up and I mistakenly ordered these as well.
I emailed them straight away and explained what had happened.I didn’t get an acknowledgment, so I emailed them again, still no acknowledgment, so emailed them a third time and still no response!
Then I got an email to say the goods were on there way to me.
I would advise people not to order from them. The customer service is non existent!
I don’t know if I will be able to return them once they arrive.
I will never order from them again!!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Kimberleydiary.com like the plague!

I ordered a brush for nearly £16 it arrived after 3 weeks. I repeatedly emailed their "customer services" and received no response as to the expected delivery date.
The brush looked very different from the well produced and appealing advert!
It finally arrived looking cheap, lightweight and made of plastic!
A £1 brush from a discount shop was what it looked like!

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Id give a 0 if I could

Id give a 0 if I could. Ordered from them, on delivery there was a fault so I emailed them. No response. Several emails later they asked me to video the problem as evidence! As I was in hospital it took a while to do and did email them to say there was a problem doing this. Now they say I'm too late to complain, get a replacement or a refund. AVOID AT ALL COSTS.

July 7, 2025
Unprompted review

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