These worked well until the adhesive on the patch changed. When I took them off after 8 hours, the patches were difficult to remove and left a red mark on my skin. The first pack I got worked well. The second pack tore my skin; I had to give the patches to a friend.
Reply from Kind Patches
Dear M&Jawkins!
Thank you for your feedback! We truly appreciate you taking the time to share your experience with us.
We’re really sorry to hear that your first pack worked well, but that the adhesive change with the second pack made the patches difficult to remove and left a red mark on your skin. We also understand how upsetting it must have been that the second pack caused enough irritation that you had to give the remaining patches to a friend. We take concerns about skin irritation seriously and would like to help address what happened.
Your feedback is important to us, and we’ll continue to work on improving our products to meet our customers' needs. Please check your email inbox, as we have reached out to you so we can gather more details and work toward a suitable solution. If you have any further questions or concerns, don't hesitate to reach out to hello@kindpatches.com.
Thanks again for sharing your thoughts with us.
Best wishes,
Kind Patches Customer Care
