Kinetic Repairs Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have had two pulsar kinetics refurbished/repaired by Kinetic repairs in the last year. Awesome service. .The second watch I was quoted , by Timpsons, £280!!! Clearly Kinetic repair won hands down... See more

Rated 5 out of 5 stars

Absolutely amazing and first class service. Way above and beyond any expectations. I have a Seiko divers’ watch which had not worked for many years. I sent it to Seiko via Goldsmiths jewellers and... See more

Rated 5 out of 5 stars

With a little trepidation I took the plunge and sent my treasured Seiko, due to bank holiday the tracking system said it hadn't arrived. Quick text, Liz collected from PO, I had a few questions which... See more

Rated 5 out of 5 stars

Initially, like others, I was a little hesitant to engage with a company I knew nothing about - and not even a limited company which made me more suspicious. When offered to buy a charger as well but... See more

Company details

Written by the company

SEIKO INDEPENDENT WATCH REPAIR SPECIALISTS We specialise in Seiko Kinetic and Seiko Solar watches. Our family business has been servicing and repairing watches for over 60 years. For the last 25 years, we have specialized as a Seiko Horology Workshop. We now make a Kinetic Watch Charger to charge any Seiko Kinetic watch.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

Great service and great job!

On leaving the Army many years ago I was gifted a Seiko Kinetic watch which was one of the watches we were all keen to have at the time. As such it holds quite a bit of sentimental value.

When it stopped working a couple of years ago I put it in a drawer and only recently made the effort to get it repaired and serviced.

I sent my watch off with some trepidation but the service was seamless and when it was returned I was overjoyed to see not only was it working 'a treat' but had been cleaned and looked almost brand new.

Kinetic Repairs clearly did a first class job, at a great price and in a decent turn around time. I really do recommend them and if there are ever any issues with my watch in the future I'll definitely be sending it to them!!!

Great job; thank you so much.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Kinetic Repairs have just fully serviced and replaced the power cell in my 20+ year old Seiko Kinetic. Seiko had already told me they could not do this as they can no longer get the parts from Japan !
Having checked with Liz at Kinetic she assured me it could be done. The watch was securely returned to me within the stated timeline fully working and sparkling clean. I will be using them again

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing craftsmanship of timepieces

I am impressed by the exceptional service provided by Kinetic Repairs UK in repairing my beloved Seiko Kinetic watch. His meticulous inspection and careful repair were done with a great level of dedication. His attention to detail and the way he patiently explained his work showcased his profound professionalism. Thank you very much, John.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Resurrected Seiko watch

My Seiko Kinetic watch, that I bought in 2001, had stopped working in 2016 and a local watch repairer said it could not be repaired. I came across Kinetic Repairs and after reading the other reviews thought I'd give them a try. I'm glad I did, my watch was repaired in under 10 days, looks cleaner than when I posted it off and more importantly is working like new. Very impressed and pleased with the whole experience.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I needed to check whether a fault with the dial alignment of my Seiko Kinetic Titanium could be rectified by Kinetic Repairs, so I emailed them details of the issue together with a photograph.
I received a helpful response from Liz within hours and, after a quick exchange of a couple of emails, a solution was identified and a very reasonable quote provided.
I sent the watch off and was very pleased to receive it back, fully repaired, in just one week.
Excellent service, thank you Kinetic Repairs.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

This is my first time working with…

This is my first time working with Kinetic Repairs and I have nothing but praise. Owing to my missing their notice of holiday closure on their website my watch was held by Royal Mail. I was fully updated by Liz and I could then again sleep knowing that everything was under control.
My Seiko Kinetic Titanium is now back with me having had a full service and clean. It looks like new and has not lost or gained a second since back on my wrist. After cleaning and polishing it looks like new and as mentioned is working perfectly.
Communication with Kinetic Repairs has been first class and very reassuring. I have no hesitation in highly recommending this company and wish them continued success. Yes, a very happy customer.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and first class…

Absolutely amazing and first class service.
Way above and beyond any expectations.
I have a Seiko divers’ watch which had not worked for many years. I sent it to Seiko via Goldsmiths jewellers and was told it was obsolete and could not be repaired as parts were no longer available.
I also have another watch which I had unsuccessfully taken to Phoenix watch repairers.
John from Kinetic repairs fixed both quickly, effectively and at a great price within a week.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Had problems with my husband’s watch

Had problems with my husband’s watch. Kinetic repairs were great. Had a few problems but they sorted them out with out question. Would highly recommend. Always quick service and polite on the phone. Thanks ☺️

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fully recommended

After my service ten years ago via a jeweller, my Kinetic had never been fully satisfactory. Now Kinetic Repairs have made all the difference: timekeeping is spot-on and the watch now holds its power. Fully recommended in all respects.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Does what it says on the tin. No hidden charges and they keep you informed every step of the way. Watch returned in good working order and looking like new. ( it's 30 years old). Thanks all

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Great initial contact with a helpful and very quick response to my enquiry email. My 50-year-old Seiko watch has been expertly serviced and returned safely. They even collected my watch from the local delivery office when Royal Mail failed to meet their 24 hr promised delivery! The serviced watch was returned securely and promptly in excellent condition.
All round, an outstanding service which I have no hesitation in recommending.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Experts

I had a few questions about servicing my old Kinetic. I got a really helpful and detailed answer from Kinetic Repairs so I sent it to them. Service was fast and professional. Delighted to have old favourite back and working again. Recommended.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

With a little trepidation I took the…

With a little trepidation I took the plunge and sent my treasured Seiko, due to bank holiday the tracking system said it hadn't arrived. Quick text, Liz collected from PO, I had a few questions which Liz & John answered fully and patiently. My watch arrived back as promised looking like new and working properly. Cannot recommend highly enough thank you so much.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my watch which has been part of me for nearly 40 years is now good for another 40. Highly recommended Thanks a million.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Seiko had my watch and said it couldn’t be repaired as the parts were no longer available from Japan . Kinetic Repairs, fixed and serviced it in no time at all.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommend

My experience with them has been excellent, I've had two watches repair and working like new both Seiko Kinetics (5M42-0E49), then the other day a rivet came out and John, the owner, is going to send me one free of charge.

I highly recommend

March 15, 2021
Unprompted review

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