Kingbullbike Reviews 

48
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and performance of the bikes, noting they are well-built, reliable, and handle various conditions wonderfully. Many people are also impressed with the product features and overall satisfaction, often finding the bikes exceed expectations. The customer service is consistently highlighted as top-notch, responsive, and helpful, with staff going above and beyond to address concerns promptly. However, some customers also noted initial product defects or quality concerns, such as issues with wheels falling off, tire problems, or malfunctioning headlights upon arrival.

What people talk about most

Product

Customers are highly satisfied with the product, often describing the bikes as fantastic, well-built, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being easy to... See more

Quality

Consumers generally express high satisfaction with the quality of the bikes, often describing them as... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the immediate and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Kingbull Rover 2.0 and was shipped for free within one day over a weekend. It arrived in perfect condition in just a couple of business days. The bike was super easy to mount and is well... See more

Company replied

Rated 5 out of 5 stars

I needed to contact the company about an issue with the seat on my new bike and they were immediately responsive! They reached out and immediately fixed the problem and sent out a new seat! I will... See more

Company replied

Rated 5 out of 5 stars

Kingbull customer service has exceeded expectations. They have been very responsive and accommodating. They even gave me a free gift to go along with my ebike. If you're considering buying you can hav... See more

Company replied

Rated 5 out of 5 stars

Five stars! So easy to work with on any concerns. Customer service goes above and beyond to make it right. I am very pleased with my new Hunter 2.0s. A fantastic bike that rides like a dream.

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(48)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not Bad for the price...

The bike arrived well-received and well-packaged. Assembly wasn't too complicated, but the manual is really, really mediocre in terms of comprehension – that definitely needs improvement. As for the bike itself, I'm quite skeptical. I've owned electric bikes before, but this one operates strangely. When you pedal, it delivers acceleration with a delay and then 'runs away' for a few seconds even without any pedaling, then cuts off the assist, and so on. It's quite disorienting at first for someone used to consistent and progressive acceleration.

June 20, 2025
Unprompted review
Rated 3 out of 5 stars

Packaged nicely and easy to assemble.

We enjoy riding the Literider. this is my wife and I first E-Bike. We are senior, the pedal assist helps us get around with less stress on our body. This opens a whole new world of things we can do with our time in our retirement and get exercise in moving our joints, so we can get around easier. hope we have years of enjoyment riding the Literider.

May 21, 2025
Unprompted review
Rated 3 out of 5 stars

Impressed

This has been a great E-Bike so far. I have been extremely happy with the battery life and power of this particular E-Bike. It has been great on my back woods paths and through rough terrain. It has fantastic suspension which makes for a smooth riode.

May 16, 2025
Unprompted review
Rated 3 out of 5 stars

He's satisfied

I bought this bike for my son. The bike is tall, my son is 5'5” tall. The bike looks great and the accessories are great, just wish there were more accessories available (lights, taillight, lock, pump).

March 19, 2025
Unprompted review
Rated 3 out of 5 stars

Overall good ride

I've enjoyed it thus far. Bike has ridden well. Though the non adjustable stem made it difficult for me as I'm on the taller end of its height range.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bike Arrived Damaged - Company refuses refund

I ordered an e-bike from Kingbull in December. The bike arrived with a broken brake. I took it to a repair shop to find out the shocks are also leaking. The company refuses to accept the return - I've been going back and forth with them on email for months because they don't have a phone number. (It's now the end of Feb - this has been going on since Dec.) Now I'm stuck with a broken bike I paid over $1k for. Awful customer service and poorly built products. DO NOT BUY FROM THEM.

February 24, 2025
Unprompted review

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