Kingdom Removals Reviews 

338
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the team's ability to accommodate last-minute needs for a smooth, stress-free moving process. People noted the staff's professionalism, punctuality, and efficiency. The careful handling of belongings and lack of damages are frequently mentioned, demonstrating high levels of care. Reviewers also consistently highlight the excellent communication, with staff described as friendly, helpful, and hard-working. Many appreciate the team's positive attitude and willingness to go above and beyond, even in challenging situations. This dedication contributes to a highly recommended and reliable experience for customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the impeccable and stress-free... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig and the team at Kingdom Removals were our superheroes when another removals company let us down on the day before our move across South Queensferry. Craig stepped in at very late notice to so... See more

Company replied

Rated 5 out of 5 stars

We were moving sundries from Edinburgh to Kent. Craig was extremely helpful in fitting our relatively small load in with other jobs to accommodate our needs. The guys turned up on time were very pleas... See more

Rated 5 out of 5 stars

Craig at Kingdom Removals went above and beyond and arranged the removals for us after we were let down at the last minute by Anyvan. He fitted our job in the day after we made contact. The guys were... See more

Rated 5 out of 5 stars

We recently used KR for our move to Queensferry and were delighted with the service on the day. Paul, Connor, Ali and Tyler were really professional and put our mind at ease from the off. The team... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

Kingdom removals are an Edinburgh based home, office and corporate business removal and storage company. We cover Central Scotland such as Glasgow,


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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No recent history of asking for reviews

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4.9

All reviews

(338)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Work

The team at Kingdom Removals did two moves for me and my partner in one month and applied the same hard work and efficiency to both.

Communication was great and they managed to take a lot of the stress out of the moves for us. I can highly recommend Kingdom to anyone planning a move.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly service

The team did a great job moving our stuff from a storage unit in London up to Scotland! It turned out that the van was too small for the amount of stuff we had in storage, but that didn't stop the team - they managed to find another van quickly and brought all our stuff up safely. Offloading was super efficient, the guys carried everything up really quickly and were very friendly. Will definitely use them again in the future.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Craig and the team at Kingdom Removals are fantastic! We can't recommend them enough. If you are looking for a stress-free removal at an excellent price – look no further!
We used Kingdom Removals removal to relocate from Scotland to the West Midlands, and it all went extremely smoothly. Craig went above and beyond to help us prepare for the move (for example, he was flexible regarding dates and provided useful tips on how to pack different items). On the day, the guys who took care of us were very experienced, professional and patient. We didn’t need to worry about a thing and could concentrate on travelling down south with our two kitties!

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent beyond 5 star service!

Craig and his team went absolutely above and beyond to move our home belongings yesterday. Nothing was too much trouble for them. The whole team were so friendly, kind and courteous, they took extra good care of our of our stuff loading and unloading and we had a LOT of stuff! They were so reassuring and took a lot of the stress of moving away from me. Thank you so very much for all your help. I would highly recommend Kingdom removals for your next move.

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Craig and the team were prompt, friendly, packed house in 90 mins. Above and beyond service

January 27, 2021
Unprompted review
Kingdom Removals logo

Reply from Kingdom Removals

Pleasure Sir
Best
Craig

Rated 5 out of 5 stars

Excellent service for a great price

I highly recommend Kingdom Removals. Craig and his team carried out two jobs for us recently - a part load of our personal belongings from London to Edinburgh in December, and a full removal of our furniture from London to a storage unit in Edinburgh in January. On both occasions Kingdom were excellent. Craig really keeps in touch with you at all stages of the job and goes out of his way to make things happen for you - even when he is extremely busy. His team are really professional, they work quickly but take great care of your belongings and clearly take pride in their work. They always called us to let us know how their journey was going so always knew exactly when to expect them. We also asked them to pack our kitchen up for us and this was a great additional service. A fantastic service for a really great price - I wouldn’t hesitate to use them again.

January 26, 2021
Unprompted review
Kingdom Removals logo

Reply from Kingdom Removals

Thank you so much Sarah , was a pleasure
best
Kingdom

Rated 5 out of 5 stars

Craig responded very quickly to our…

Craig responded very quickly to our request. The journey from Peterborough to Edinburgh was long, however they arrived when they said and were very efficient in carrying our items up a flight of stairs .Craig and his driver were pleasant and respectful and kept in contact throughout the transportation. We would trust them with any similar job.

January 17, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely friendly and professional…

Extremely friendly and professional service. Everything was seamlessly arranged over the phone, the guys showed up on time as arranged and they were extremely friendly and helpful. Really went above and beyond to make sure everything was as I wanted. Would absolutely recommend to anyone.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Encore! Excellent service!!

Once again, Kingdom Removals has impressed!
Back in July, Craig and his team had done an impressive job with our removal. Nothing was a problem, everything was wrapped carefully and removed deftly to be put into storage.
6 months later, Kingdom Removals have shown once again their great professionalism and friendliness when it came to removing our belongings from storage and loading them for delivery to the South of France.
Great service, great care and a very friendly team.
I warmly recommend Kingdom Removals!

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Fantastic job by Kingdom Removals. The move itself was as pleasant as possible and completed very quickly. It was also clear that the guys took great care of the items, which was important to us. The whole team was very polite and friendly, and Paul in particular communicated everything brilliantly and set us at ease with the process. My only gripe was that email communication was a bit slow, however I understand that this is due to the unusually high number of moves taking place at the moment. Craig was also very responsive when calling him directly. All in all a great service that we would recommend to others.

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Craig and the guys did a fantastic job…

Craig and the guys did a fantastic job and worked so hard moving us from one end of the UK to the other. I don’t know how they managed to maintain their sense of humor throughout but they made the whole move stress free and couldn’t do enough for us. Thank you!

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Kingdom Removals were wonderful from start to finish

Kingdom Removals were wonderful from start to finish! Craig's drop in before removal day was really helpful, then the team on the day were fab! Really friendly, fast and professional. We moved from a street with nightmare parking which was dealt with so well and the team also disembled & reassembled our large furniture for the move. I will definitely be using them again for future moves. Thanks, Ciara

December 13, 2020
Unprompted review
Rated 5 out of 5 stars

Craig

Craig, Tam, Paul and Natasha were totally brilliant on our moving day. They worked efficiently, were incredibly friendly and very helpful. Nothing was too much trouble and they did everything with a smile. Polite to the neighbours, nothing was broken, would 100% recommend and use them again. Thank you.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations again!

For the second time in 6 months, Craig and his amazing team have helped me move during COVID restrictions, and once again they have exceeded expectations. They helped me pack, arranged storage and couldn’t have done more. Thanks.

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service! :-)

I'd been let down by another company so found myself rushing around trying to find another company at short notice. Right from the start Craig and his team were so helpful. It really put my mind at ease. They were also very prompt in getting back to me and they were friendly and professional over the phone and by email. The day of the move went so well. We were moved from one house to the other in 3 hours (the speediest removal i've ever had). The two staff who came, Justin (and unforutately i cant remember the other persons name) were both really friendly and professional. Even when my giant sofa gave them issues! I would highly reccomend Kingdom Removals to anyone. The level of service and customer care was excellent. I will definately be using them in the future. Huge thanks to Craig and his team! :-)

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Craig at Kingdom Removals and his team …

Craig at Kingdom Removals and his team were brilliant.
My moving date was changed and the removal company I had paid could not accommodate me on the new date although they kept 60% of the fee!!!!!
I phoned Kingdom removals and explained to Craig my circumstances He put my mind at rest and sorted out my removals at short notice Thanks Craig I would recomend anyone moving to give you a call.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

Craig and Paul are exceptional

Craig and Paul are exceptional. Very reliable, good communications. Great service, great value. Personally they are strong, careful and sensitive to the needs of customers going through a house move. Great combination of skills.

November 28, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, Craig and Paul a great team, very professional and nothing was to much, willing to go the extra mile, you won't be disappointed. Thanks 👍

November 27, 2020
Unprompted review

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