Excellent product. Our little dog suffered from itchy red skin on her tummy and inner thighs for a long time. We used all the vet treatment but nothing helped. Then, we did research and found this w... See more
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Welcome to Kingdom States, your number one source for all things Acne care, Sun care, pet Care & Household. We are are licensed importers and specialise in the importation of goods from around the world in order to have those hard to find items in stock and ready to be distributed throughout the UK/Europe. Founded in 1983 we have come a long way from what started out as a single London based store. Our original aim was to supply a diverse and local community with commonly used items that were typically only available overseas. Our vision, together with ever growing demand allowed us to turn hard work inspiration into a booming online store. We now serve customers all over the UK and Europe. We hope that you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. Sincerely, The Kingdom States Team
Contact info
United Kingdom
- support@kingdomstates.com
- kingdomstates.co.uk
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Extremely disappointed
I never received the medication. Got a photo of a random door but wasn't mine or any of my neighbours. No response from the company so just lost £20.
Subject: Wrong item shipped
Subject: Wrong item shipped
Hello,
Recently I have bought this time
I require this specific item with Chondroitin.
The item I have received is different and it is missing that ingredient. Attached you will find a picture of the received item and a picture of my own item for comparison.
Please advise how to proceed.
Regards,
Krasimir
Lumify: 0.25FL OZ (7.5mL) is the same size as the 0.08FL OZ (2.5mL)
On 06/06 I ordered Lumify. I ordered the larger product 0.25FL OZ (7.5mL). I know exactly the sizes of Lumify as I am a frequent buyer of this product when I’m in America.
When the package arrived I was shocked to find that the size of the product was that of 0.08FL OZ (2.5mL) and NOT 0.25FL OZ (7.5mL). What was worse is that the label on the package stated that it was 0.25FL OZ (7.5mL) and that it was the large size. This was clearly and definitely not the case.
I have the same 0.08FL OZ (2.5mL) bottle that I bought from America. The height, length and circumference is the same. There is no difference.
I also checked with a Lumify representative in America on the different sizes and that person told me I was correct, not to use the product and to contact Kingdom States direct for an explanation.
I sent an email via their website on the 11/06 and I have had no response as yet.
I suggest you do not order Lumify from Kingdom States until they clarify and show a clear picture of what the different sizes look like and the individual costs associated with them.
I refuse to use the product from Kingdom States until this is resolved.
I await their response
Great service
Returning customer here. I have been ordering from Kingdom States for a while and I have always had a great experience.
Orders arrived quickly and well packed and detailed delivery information was provided each time.
Will use again
Quick efficient order process. Simple & easy to use website. Item required in stock and received within a couple of days as promised. Effective communication. Will use again ! Thank you
Shop USA in UK
Great to get your favourite USA products in the UK - very reasonable prices and fast delivery
Really working
Quick delivery and my son says its really helping to soothe psoriasis patches, better than anything else he’s tried 👍
Brilliant product. Outstanding Customer Service
We all make mistakes it's those that ensure it is corrected that shine. My order turned up with a part missing. Told the support team who got the order sent next day, this is a BIG positive for me with any company.
Order arrived first thing. Great product which works brilliantly.
With thanks and appreciation
Cathi
Fast service (arrived in one week)…
Fast service (arrived in one week) Dramamine—as described—the original formula drug—highly recommend this store and the good delivery service
I bought Lumify eye drops that I can’t…
I bought Lumify eye drops that I can’t find anywhere else in the UK. I was really impressed they arrived within 48 hours well packaged. I will definitely be a returning customer!
Buyer Beware!
Have used this company previously without problem. Recently ordered 2 of an item but only received one. Have tried to contact the company so that they can send on the second item, just being ignored. Will now have to claim my money back from the credit card company, not good.
Delivers as promised and fast service.
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