Excellent Customer service and product range. Frank in particular went out of his way to accommodate us with items that would not fit into our car. All Staff were friendly, polite and helpful. Highly... See more
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See what reviewers are saying
Great customer service and very helpful. Baby buggy was brilliant absolutely love it and my little girl loves it too!! Would highly recommend this store to anyone!! Always great to support small busin... See more
We had an exceptional experience with Kings Baby Shop. We travelled up from Mayo. As we were particularly impressed by the range of twin buggy options available as we were expecting twins in April 202... See more
So easy to order and delivery was fast and efficient. Can’t review product as waiting to give to our son for his new arrival but I’m sure the Chicco baby hug 5 package we ordered will be good
Company details
Information provided by various external sources
Kings Baby Shop are renowned for supplying the best baby goods and toys with exceptional customer service at the lowest prices throughout Northern Ireland, UK & Republic of Ireland. We offer a large selection continuously new and innovative baby and nursery products including prams, nursery furniture, car seats and accessories. We are huge stockists of all major brands such as iCandy, Bugaboo, Maxi Cosi, Cybex, UPPAbaby, and much more...
Contact info
26 Darkley Road, BT603AX, Armagh
- 02837539160
- info@kingsbabyshop.com
- kingsbabyshop.com
4.7
Excellent
657 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Substandard Service
The item I ordered is defective. I’ve contacted Kingsbabyshop twice without any response.
I regret now not paying a little more for the item from a more reputable retailer.
March 11, 2023
quick delivery and great customer service
Great customer service when I made contact and super fast delivery :)
March 13, 2023
Reply from Kingsbabyshop
Hi Carla,
Thank you for taking the time to leave us a great review, as a business we really appreciate it. Thanks for shopping with us.
Best Wishes
Team @ Kings Baby Shop
Would recommend this shop
Would recommend this shop. Buying a pram for our first baby and the shop assistant was very thorough in going through of the pros and cons of each pram and explaining all the parts to me! She also took plenty of time with me when collecting my pram to make sure I felt I knew how to use it before I left and overall rather friendly, didn't feel pressured into buying anything, and great deals, a nice experience for a nervous first mama! :)
March 7, 2023
Unprompted review
Reply from Kingsbabyshop
Hi Grace,
Thank you so much for taking the time to leave us such a lovely review. Pram shopping should be a memorable experience and fun, delighted you enjoyed shopping with us. We pride ourselves on giving honest invaluable advice to new parents. Thanks for your kind words and we wish you all the very best with your little one :)
Best Wishes
Team @ Kings Baby Shop
Next day delivery
Even the site was saying 2-5 days delivery, the delivery was in the next day. Amazing!
February 14, 2023
Reply from Kingsbabyshop
Hi Fiona,
Thank you so much for taking the time to leave us a review, Delighted you got your delivery so quick, we try to get all our orders dispatched the same day to make sure you get it ASAP to ensure happy customers :) Thanks for choosing King's
Best Wishes
Team @ Kings Baby Shop
False information on purchase
Spent a lot of money here back in 2020 for my newborn baby which included the whole baby bundle set. I was told there was a part for the pram if I had another baby to change it into a double pram. Fast forward 2022 to go back into the shop and find out that part didn’t actually exist back in 2020 but they had seen the prototype and because of COVID it was never made. I would have accepted this if I had been made aware the part was only a prototype when buying the pram in 2020. Spoke to staff and also who I believed to be the manager - they told me they couldn’t do anything to help me as it was a ‘covid’ issue, after explaining my situation and after asking the manager she reluctantly offered me a small discount on a particular double pram. Revisited the store again and was told they didn’t get them prams in in the end, spoke to the lady manager who seemingly forgot she had ever spoken to me before, explained myself for the second time and did not get a warm response. The discount she could give me after asking again for a different pram was £50 off a £1200 pram. Only to see online on their own shop website priced at £1100. Really disappointed in this shop and wanted to support local.I felt they did not take ownership of the false information I was provided with, instead blamed COVID for telling me a part existed when it didn’t. Unfortunately I won’t be back and have advised any family and friends of my poor experience. I bought a double pram elsewhere which cost me another £400. £400 I should still have. All good until something goes wrong and the customer service is appalling.
February 26, 2022
Unprompted review
Reply from Kingsbabyshop
Hi Em, Sorry to hear about your negative experience in our store. We pride ourselves on our personalised customer service. If you would like to call us directly or email us info@kingsbabyshop.com we would be delighted to address any issues you have, Thank you
Team@ Kings Baby Shop
Great value and v quick delivery!
February 1, 2023
Reply from Kingsbabyshop
Hi Babs,
Thank you so much for taking the time to leave us a review, we really appreciate.
Best Wishes
Team @ Kings Baby Shop
Great customer service and delivery
February 17, 2023
Reply from Kingsbabyshop
Hi Loretta,
Thank you so much for the 5* review, we really appreciate you taking the time, Thanks for shopping with us.
Best Wishes
Team @ Kings Baby Shop
I got wrong item and l still didn't get…
I got wrong item and l still didn't get a refund
February 6, 2023
Reply from Kingsbabyshop
Hi Chris, Dpd had to be arranged twice and your were not home on first occasion, so we rebooked as advised via phone call with you. We did issue a full refund, if you have any further issues please get in contact, Thank you.
Team @ Kings Baby Shop
Egg2 Travel System
Great deals on offer. Prompt response on specific requests. Fast delivery.
February 1, 2023
Reply from Kingsbabyshop
Hi Marc
Thank you so much for taking the time to leave us a great review,
Hope you absolutely love your egg2!
Best Wishes
Team @ Kings Baby Shop
Very good service and quick delivery
January 13, 2023
Reply from Kingsbabyshop
Hi Cassie,
Thank you so much for taking the time to leave us a review, we really appreciate it.
Best Wishes
Team @ Kings Baby Shop
Got my baby bundle
Got my baby bundle, in love with everything can’t wait until baba is here 🥰 very excited to open my buggy, but my car seat is just perfect! Highly recommend and such lovely people 💜
February 2, 2023
Unprompted review
Reply from Kingsbabyshop
Hi Tara,
Thank you so much for taking the time to leave us a review, we really appreciate it. Thank you for your lovely words, makes our day! All the very best with your baby and thanks for choosing King's.
Good luck with it all.
Team @ Kings Baby Shop
Reply from Kingsbabyshop
Hi Sinead
Thank you so much for taking the time to leave us a review, we appreciate it! Thanks for shopping with us :)
Best Wishes
Team @ Kings Baby Shop
Excellent shop to deal with - everything ready as promised and very good prices
Excellent Service 5* and Excellent value
January 23, 2023
Reply from Kingsbabyshop
Hi Niall,
Thank you so much for taking the time to leave us a review, as a business we really appreciate. Over the moon you are happy with everything, we really try to give our customers the best value and service, Thank you
Best Wishes
Team @ Kings Baby Shop
Reply from Kingsbabyshop
Hi Saule
Thank you so much for taking the time to leave us a great review, we really appreciate it. We love our customers!!! :) Thank you
Best Wishes
Team @ Kings Baby Shop
Nice Friendly Staff And Very Helpful
January 19, 2023
Reply from Kingsbabyshop
Hi Paula,
Thank you so much for your kind words and taking the time to leave us such a lovely review, we really appreciate it.
Best Wishes
Team @ Kings Baby Shop
Efficient service excellent products…
Efficient service excellent products reasonably priced
January 8, 2023
Reply from Kingsbabyshop
Hi Fiona,
Thank you so much for taking the time to leave us a review, as a business we really appreciate.
Best Wishes
Team @ Kings Baby Shop
Easy to use website item was delivered…
Easy to use website item was delivered quickly will buy from this seller again
January 8, 2023
Reply from Kingsbabyshop
Hi Sandra,
Thank you so much for taking the time to leave us a review, we really appreciate it. Delighted to hear you will be shopping with us again in the future, Thank you :)
Best Wishes
Team @ Kings Baby Shop
Very good experience!!
January 7, 2023
Reply from Kingsbabyshop
Hi Ana
Thank you for taking the time to give us a 5* review, delighted you are happy with your shopping experience at Kings
Best Wishes
Team @ Kings Baby Shop
Reply from Kingsbabyshop
Hi Paula
Thank you for taking the time to leave us a great review. We hope that you will shop with us again in the future
Best Wishes
Team @ Kings Baby Shop
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