Great tees! Fully in support of the employees unionizing, the company has a lot to gain and nothing to lose in supporting their incredibly hardworking staff. Printing, packing, and delivering is no jo... See more
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On two separate occasions, I’ve needed help from Kings Road’s support team. Usually involving delivery companies or mistyped address issues. Their support team is on point, quick to reply and very... See more
I ordered a T-shirt and a mystery shirt from Kings Road Merch, and after waiting over a month with no shipping update, I emailed support and got no response. Two months later, I emailed again and... See more
Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and... See more
Company details
Information provided by various external sources
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Contact info
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, United States
- support@kingsroadmerch.com
- kingsroadmerch.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Quick Delivery
The delivery was fast, and the product arrived in perfect conditions.
never disappointed
just love getting exclusive content and official merch from my favorite band especially if it's limited.
Terrible service
I preordered a record almost 3 months ago, just before the release date I received an email saying the release date had been pushed back by 3 weeks. When the parcel was shipped I kept an eye on the tracking and on the day it was meant to arrive, the Royal Mail tracking said delivered and the picture attached was not of this parcel and not of my address.
I checked at home and with neighbours just in case but this did not arrive. I contacted Kings Road and was told that an investigation will take up to 6 weeks and they are now asking me to fill out a form before doing anything and now they are ignoring my emails.
This record is now out of stock, so I've missed out on it, even though I ordered it as soon as it was announced and I can not even get a refund for it for another 6 weeks at least.
Best Customer Service!
I recently placed an order with your company and I had a small issue when I received it. I reached out to your customer service and Kare helped me. She was incredible! She figured everything out and was able to resolve my issue so quickly. It was one of the best customer service experiences I’ve ever had! Thanks so much to Kare for your help!
I was sent the wrong shirt
Fast delivery
Good quality, fast shipping, and exactly what I wanted.
Always on time
Always on time. Thank you for your excellent customer service.
Excellent service
Excellent service, quality products and no issues with shipping.
Pleasure doing business 😁
Poor product quality
Ordered the skeleton LS Dunes hoodie.
Severely undersized and has absolutely no stretch to it. I expect hoodies to be soft and warm, but this one is quite the opposite.
Taking this as $60 lesson to not buy artist merch unless is at their shows.
Fast!
Got my merch sooner than expected. Perfect condition. Tracked all the way. Parkway Drive rules!
Not always perfect
Not always perfect, but quick to fix any mishaps and great communication. Willing to go the extra mile for their customers. Expect the usual supply chain mishaps and delays, but the high quality merch is well worth it.
B.S. Nonsense
So I ordered a Circle Jerks mystery bag and I ordered a 2X (in case I got a hoodie or long sleeve) and it promised out of print or rare design and instead I got a 2024 tour shirt with a design they were selling on their store that happened a month prior with dates to shows I’ve never seen, and to top it off they sent me a 3XL shirt (which was my biggest problem) and when I was asked to write a review about my experience I explained the mix up. I ended up getting 2 separate emails from Kings Road, one telling me that they will try send me a new shirt with the size that I asked for and one telling me that I got exactly what I ordered (which again, I got a 3x and not a 2x). Will not order from this company again.
They fixed it
I had issues with my order, and was not pleased at all
Long story short; Matthias is a f* great worker who fixed everything. So I would rate Matthias 10 out of 5 but since I had issues the company gets 4.
PS give that man a promotion.
Wrong shirt sent
Wrong shirt sent! I ordered the new EP (I’m not the Only One 44 rpm vinyl) shirt, size Lg (Men’s), got a 2 XL AOCTW shirt instead.???? Please send me the shirt I ordered, and stop insulting me by calling me a big nasty fat ass. I’m a loyal Rancid fan to the core and deserve better. Just saw them live at PNC Park in Pittsburgh last Sunday. C’mon guys!!
Happy with my purchases
Smooth transaction both times I bought from them. Great merch, and it was packed very nicely! Thanks!
Punk rock paraphernalia
I’ve been purchasing vinyl and other punk rock paraphernalia from Kings Road for a couple years now they always have fair pricing and a great selection. Shipping is quick.
Great experience and great items
Super simple to order and shipped quickly. The shirt I bought fit true to size, and the material is wonderful and for a good price.
Product exactly as advertised
Product exactly as advertised. Fast shipping.
Awesome!!!!
You went above and beyond to help me replace a sentimental hoodie. The hoodie I was in search of wasn’t available in the store anymore- but was being shipped out in mystery bundles. After seeing this & contacting you- you assured one was shipped out with mine & I greatly appreciate it!! Thank you so much!!
Shirty Service
I don’t know whose address you sent this to but it ended up halfway across Australia from me. Even the postal company was confused. Won’t be a repeat customer.
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