Kings Road Merch Reviews 

896
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Great tees! Fully in support of the employees unionizing, the company has a lot to gain and nothing to lose in supporting their incredibly hardworking staff. Printing, packing, and delivering is no jo... See more

Rated 5 out of 5 stars

On two separate occasions, I’ve needed help from Kings Road’s support team. Usually involving delivery companies or mistyped address issues. Their support team is on point, quick to reply and very... See more

Rated 1 out of 5 stars

I ordered a T-shirt and a mystery shirt from Kings Road Merch, and after waiting over a month with no shipping update, I emailed support and got no response. Two months later, I emailed again and... See more

Rated 4 out of 5 stars

Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and... See more

Company details

  1. T-Shirt Store

Information provided by various external sources

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.


Contact info

2.9

Average

TrustScore 3 out of 5

896 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(896)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor sizing

The shirts ordered were the same brand, from the same band; however, fit like completely different sizes (one XL fit like a XXL).

May 1, 2024
Unprompted review
Rated 2 out of 5 stars

No Communication

I bought 3 items from this company. The shipping was outrageous. But the bigger problem was that I only received 2 items. I contacted support and after waiting, I was told one of them was "out of stock" and my money would be returned. I don't understand how that's possible since I bought it in stock? I was disappointed that this was not communicated to me. I was disappointed to open my box and not see all of my items and not know why. I only gave a second star because the lady who responded to me was kind and apologetic and said someone should have told me that much earlier. Based on this experience I will not be purchasing anything from this company again.

May 5, 2024
Unprompted review
Rated 4 out of 5 stars

Gamble

I really enjoyed the gamble of the purchase.
I was promised 2 shirts and an accessory.
Saying that potentially a hoodie was one.

I got a hoodie and a shirt.
I was only a bit betrayed because I got no accessory.

So my beef is that the website made a promise that wasn't true in my case even if my deal was good.

I like my hoodie and shirt.

I just don't like being lied to even if I like what I got.

I know, maybe dumb, but the principle remains.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

My overall experience was extremely…

My overall experience was extremely positive and easy. The website and subsequent store were very well designed and made finding my sought after items a breeze to find. Prices were reasonable and even slight of a steal when factoring in shipping costs. The shipping experience was fast and reliable. All items were accounted for and arrived within the provided time window. I would very much love to recommend this service for anyone and everyone. Thanks so much for getting me what I was looking for. Alkaline Trio rules.

April 29, 2024
Unprompted review
Rated 2 out of 5 stars

Very long merch lines

Given the lines to the merch table we missed most of the opening performance. There was a lot of confusion and where the line stopped. I would suggest the QR code order method and fangoers can pick up merch when it is ready. It would reduce lines and more exposure to opening performances.

April 17, 2024
Unprompted review

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