Great tees! Fully in support of the employees unionizing, the company has a lot to gain and nothing to lose in supporting their incredibly hardworking staff. Printing, packing, and delivering is no jo... See more
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On two separate occasions, I’ve needed help from Kings Road’s support team. Usually involving delivery companies or mistyped address issues. Their support team is on point, quick to reply and very... See more
I ordered a T-shirt and a mystery shirt from Kings Road Merch, and after waiting over a month with no shipping update, I emailed support and got no response. Two months later, I emailed again and... See more
Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and... See more
Company details
Information provided by various external sources
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Contact info
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, United States
- support@kingsroadmerch.com
- kingsroadmerch.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy to navigate system
Easy to navigate system. Shipping takes forever
Poor sizing
The shirts ordered were the same brand, from the same band; however, fit like completely different sizes (one XL fit like a XXL).
Customer service responded quickly and…
Customer service responded quickly and let me know all the information I was looking for!
No Communication
I bought 3 items from this company. The shipping was outrageous. But the bigger problem was that I only received 2 items. I contacted support and after waiting, I was told one of them was "out of stock" and my money would be returned. I don't understand how that's possible since I bought it in stock? I was disappointed that this was not communicated to me. I was disappointed to open my box and not see all of my items and not know why. I only gave a second star because the lady who responded to me was kind and apologetic and said someone should have told me that much earlier. Based on this experience I will not be purchasing anything from this company again.
You can never start a fan base too…
You can never start a fan base too early. Jim’s niece ( 15 months) and nephew ( 2 months) are now fully clad to rock out. Thanks for making all sizes available!
Gamble
I really enjoyed the gamble of the purchase.
I was promised 2 shirts and an accessory.
Saying that potentially a hoodie was one.
I got a hoodie and a shirt.
I was only a bit betrayed because I got no accessory.
So my beef is that the website made a promise that wasn't true in my case even if my deal was good.
I like my hoodie and shirt.
I just don't like being lied to even if I like what I got.
I know, maybe dumb, but the principle remains.
high quality products
high quality products, delivery was on time, easy to use website
My overall experience was extremely…
My overall experience was extremely positive and easy. The website and subsequent store were very well designed and made finding my sought after items a breeze to find. Prices were reasonable and even slight of a steal when factoring in shipping costs. The shipping experience was fast and reliable. All items were accounted for and arrived within the provided time window. I would very much love to recommend this service for anyone and everyone. Thanks so much for getting me what I was looking for. Alkaline Trio rules.
Good experience Warped product
The price was reasonable and the merchandise arrived timely. The album was a gift and it does play but the record itself is warped. It does not spin flat.
Great quality product and quick…
Great quality product and quick shipping! Perfect for concert goers and music heads.Thank you Kings Road!
My both shirt of helloween ar…
My both shirt of helloween are phenomenal thanks good quality
Pretty cool but order a size up of you need large.
I ordered 2 mystery boxes. One in L and one in XL. The XL was fine. The L was a bit too small to be an actual large. Order a size up.
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Very long merch lines
Given the lines to the merch table we missed most of the opening performance. There was a lot of confusion and where the line stopped. I would suggest the QR code order method and fangoers can pick up merch when it is ready. It would reduce lines and more exposure to opening performances.
Fast, speedy, reliable delivery
Fast and speedy delivery. Shipments take a month or two to ship out rather than a half year like most companies. Very grateful with no delays.
Very fast delivery on a preorder!
Product arrived as described
Product arrived as described. It was costly to be shipped but did arrive in perfect condition.
Kings Road always has high quality…
Kings Road always has high quality merch and is delivered quickly and without issue!
Love Kings Road
Love Kings Road! Been ordering for years and always get excited to order more!
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