It was any easy process with helpful and pleasant phone staff. Sufficient time was given between calls to think carefully about my situation and provide answers. Overall a value for money outcome wi... See more

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Company details
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Specialist support to help older people live independently for longer. At Kinly, we help you navigate and unlock the government benefits and services available to people over 66.
Contact info
Avon House, W14 8TS, London, United Kingdom
- 020 3957 9510
- info@kinly.org.uk
- kinly.org.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Kinly has been a great help to me as I…
Kinly has been a great help to me as I am finding it very difficult to fill in any forms at the moment and it took a heavy pressure off me the staff were very helpful and professional making it easy for me to answer questions for my claim
Everything was made easy for me
Everything was made easy for me. From my initial contact through to teceiving my payment.
Thank you for you help
My case was handled brilliantly
My case was handled brilliantly. Great service. staff was very polite.
i MADE ONE CALL GAVE MY DETAILS IN…
i MADE ONE CALL GAVE MY DETAILS IN DEPTH AND THE APPLICATION WAS SUCCESSFUL.
ITS THAT EASY

Reply from Kinly
excellent service
excellent service. I would highly recommend their services. Good value for the work done. It was well done and saved weeks of effort.
Success
I must admit I was sceptical at first but so pleased now that I contacted Kinly because they have proved to be efficient, patient and extremely helpful. The whole process was easy and fortunately resulted in a successful application. Thankyou.
Very friendly and helpful
Very friendly and helpful. Went over everything without seeming invasive, I felt at ease and comfortable giving my details even though some of my problems I felt, to me to be embarrassing. Many thanks to kinly for getting me the much needed help.
Very helpful and informative staff
Kindly have been excellent
Kindly have been excellent. Really helpful with the application of Attendance allowance for my Auntie. Very professional and most understanding and most helpful. Thank you.

Reply from Kinly
We were struggling trying to find…
We were struggling trying to find assistance for our situations and then we came across Lucia at Kinly.
She was extremely patient and helped us to understand what was available and provided us with all the admin we needed to progress our allowance.
Kinley have been a most efficient…
Kinley have been a most efficient company from start to finish in dealing with my Attendance Allowance. The staff were sensitive respectful and very quick and efficient in procession my allowance. I would highly recommend and am delighted to say received my full allowance promptly. I would highly recommend them. Sincerely Jenny Cooke OBE
I was Hvery satisfied with the service I…
I was very satisfied with the service I received from kinley they were professional and understood my concerns for receiving attendance allowance.
Simple to do and they are very good at…
Simple to do and they are very good at what they do
Very helpful staff
I had a telephone interview with a lady from Kinly, she was very helpful, after I had Answered her questions she confirmed that it looked like I would be able to make a claim. She was correct, I made a successful application.
Very helpful the forms are too…
Very helpful the forms are too complicated to fill in myself and appreciated the help that Kinly.org.uk gave me

Reply from Kinly
after one chat on the phone my claim…
after one chat on the phone my claim was applied for that was on 26/05/26 the next thing i knew on 1/6/26 the money was paid into my account i just could not believe it, no fuss no bother many thanks for the help from your staff for brilliant service.
Very professional and friendly services.
generally helpful and understanding
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