Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted... See more
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The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive. If you need something (or everything... See more
Company replied
Inspiring ethos behind the company, that insurance is about a community pulling together. I feel like I can trust the company to keep their words and replace my valuables when/ if something happens to... See more
I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simpl... See more
Company replied
Company details
Information provided by various external sources
Cover your gadgets, bike or all your things. Fast, flexible and fair insurance at your fingertips.
Contact info
3 Lombard Street, EC3V 9AA, London, United Kingdom
- +44 345 241 2563
- help@kinsu.co.uk
- kinsu.co.uk
Super easy process
Super easy process, it took me less than 2 minutes to get all my stuff insured. On top of that, their customer service is really helpful and friendly. I’d definitely recommend it!
November 22, 2018
Unprompted review
Reply from Kinsu
Thanks for the 5 stars Tiphaine! Our aim is to be as simple and straightforward as possible, so we're happy to hear we're achieving this :)
Best,
Ali
Brilliant app
Brilliant app! Super user friendly. Highly recommend it. Insurance just got fun!
November 20, 2018
Unprompted review
Reply from Kinsu
Fun is definitely what we're aiming for Natasja! Thank you for your 5 stars.
Best,
Ali
Reply from Kinsu
Thanks for the 5 stars Primrose!
Best,
Ali
Great service and fast!
Great service and fast! I love how simple they made it. First positive experience with insurance in my 30+ years ;)
November 19, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback Victor! We're working to revolutionise insurance and rid the industry of it's bad rep ;)
Best,
Ali
Insurance made easy
Found the end to end process super easy - so much simpler than the traditional insurance companies.
Would def. recommend
November 19, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback James - that's great to hear, we're really aiming to be different from traditional insurance companies :)
Thanks,
Ali
Incredibly Simple Insurance
A Great app, simple (really simple!) & great value
November 19, 2018
Unprompted review
Reply from Kinsu
Thank you for the 5 stars Patrick! We really appreciate the feedback.
Thanks,
Ali
It was so easy quick and cheap .
November 19, 2018
Unprompted review
Reply from Kinsu
Thanks for the 5 stars Cheryl! Happy to hear we were good value and easy to use :)
Thanks,
Ali
Brilliantly straight forward.
Brilliantly straight forward.
If only all my insurance purchases were this straightforward.
Well done Kinsu!
November 18, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback Christopher! We're working to develop new insurance products next year, so hopefully all your insurance can be straightforward with Kinsu :)
Thanks,
Ali
Great app
Great app, so simple. Easier, cheaper and a better product than anything else I'd seen
November 13, 2018
Unprompted review
Reply from Kinsu
Thanks for the 5 stars Pete! We really appreciate the feedback.
Best,
Ali
WOW BiG THANKS
I have insured a new iphone XS MAX 4 weeks ago. I was robbed last week.I called the kinsu and they helped.
Yesterday I received a new iPhone never used. Thank you very much. You're great. I have never encountered such service. Thank you!!
November 1, 2018
Unprompted review
Reply from Kinsu
We're really glad that we could be of assistance Kamil!
Thanks,
Ali
So simple
So simple. Very impressed with how short and easy it was to read the policy.
October 23, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback Joe! We aimed to make the policy as bite-sized as possible so it's great to hear that it's easy to digest :)
Best,
Ali
Easy insurance - but I haven't made a claim yet
I haven't made a claim with them - so this isn't a full review. But Kinsu were so easy to sign up with. I have had a few questions about my cover (neighbours put scaffolding up next door and I wanted to know if this'd change our cover) and it was so easy to get in touch with them and ask if this affected us. I love the transparent Ts&Cs too.
October 22, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback Ben! We're always here if you have questions. Hopefully you won't need to claim, but if you do, the claims chat bot should make it quick and easy.
Best,
Ali
I really recomend this company
October 22, 2018
Unprompted review
Reply from Kinsu
Thank you for the feedback Silvia! Great to hear that you're loving Kinsu.
Best,
Ali
Great app
Great app! Awesome customer support even before signing up.
Finally an insurance company that treats you like a normal human being!
And love the idee of the claims chatbot for the day I’ll have to claim.
October 22, 2018
Unprompted review
Reply from Kinsu
Thanks so much for the feedback SB! We love to hear what we're doing right (or wrong). We're going to keep inventing more ways to make insurance easier and simpler, so stick with us!
Best,
Ali
Really easy to use.
October 22, 2018
Unprompted review
Reply from Kinsu
Thanks for the 5 stars Russell!
Best,
Ali
Reply from Kinsu
Thanks for the review Jonathan, awesome to hear that we were just what you were looking for!
Best,
Ali
Insurance made simple
Great app, simple and clear terms and pricing - love it. I haven’t ever made a claim though.
October 22, 2018
Unprompted review
Reply from Kinsu
Thanks for the feedback! Hopefully you won't need to claim, but if you do, we'll be here to make it simple and straightforward.
Best,
Ali
Reply from Kinsu
Thanks Angela - really glad to hear that you feel secure with Kinsu. We're always here to help if you need us.
Best,
Ali
Great product
Great product! Great customer service, amazingly affordable! Recommend to anyone!
October 22, 2018
Unprompted review
Reply from Kinsu
Thanks Nicolas! We really appreciate the feedback (feel free shout about us to your friends!).
Best,
Ali
Reply from Kinsu
Thanks for the feedback Gordon- we're aiming for simple, so we're really glad to hear it's working!
Best,
Ali
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