Been a customer for a little while now and honestly every time I get a new scent I’m just so thrilled at how good it is ! Currently burning gingerbread in my living room & chai on the middle floor - m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Kip Candle Co. was born out of our passion for travel. Everywhere we went we would collect beautiful smelling candles and incense to bring back to relive our adventures in our home. It’s amazing how quickly a scent can take you back to a moment or place. We created our own Travel Candle Range to take wherever we went: Mini Travellers for a long weekend camping or a city break, and Travel Tins for our longer adventures, both perfect for packing into your luggage when on the move. Next came our Original Range: Large Container Candles in sleek minimalist metal containers, designed to compliment any decor and made to burn when you are home, reliving your adventures and reminding you of your travels. Our Premium Coffee Table Range with a triple wick, offers maximum scent throw and cosy illumination for your home, ideal for larger spaces. We work with sustainable eco soy wax, using a hand poured, small batch approach. Our candles are unique in their maximum strength of scent; we pride ourselves on offering the strongest fragrancing on the market. Every candle is hand made lovingly by us in our studio, making each one individual and of the highest quality.
Make CIC, Unit 1, 34 Regent Street, , L3 7BN, Liverpool, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never till today have I heard of this wonderful little company, I came across KCC at a Market Stall Event In My Home Town such a fabulous range of candle scents in great little candle pots & jars, Anna & Kyle were such lovely people giving a great experience of these candles and I do say they all smell amazing It was hard to decide what one to have but getting a first hand smell of these before purchasing was really the best way to pick. I decided to go with surfwax which smells of coconut, almond oil and sea salt it realty does give you that summer vibe but also a warm homely winter feeling too. I’ve been home around 30 minutes and my home smells amazing. I 100% recommend these and cannot wait to move home to purchase more. Thank you so much Anna & Kyle and KCC am so glad to come across you and your company

Reply from Kip Candle Co
Excellent customer service, very quick despatch/delivery and superb products. I got a selection of wax melts, small tin candles and a wax melt burner - all scents are gorgeous and the burner is top quality. I also loved the fact that all the packaging was recyclable too, a big plus for me. I will definitely be purchasing again soon ❤️

Reply from Kip Candle Co
I’m completely addicted to Kip Candles!! The senses are outstanding and after the years I have brought from them I still cannot workout how they get them to smell the way they do so accurate to the description! Nearly every room in my house has one in! The service is also amazing, so quick and helpful always! A candle company that should take over the market in my view!

Reply from Kip Candle Co
Perfect communication and service, wouldn’t go anywhere else. Do not have any doubts, KCC are the best!!

Reply from Kip Candle Co
Really quick service and the fragrances of the candles and melts are beautiful. Very well crafted and exceptional packaging. I’m hooked.

Reply from Kip Candle Co
Gorgeous smelling candles with the best scent throw I've ever found in a scented candle. The oil diffusers are also great and there's always something fun in the accessories section.
KCC are fantastic to deal with and nothing is too much trouble. Just lovely people who provide a brilliant, high quality product. Never change guys.

Reply from Kip Candle Co
I absolutely adore my candle, the customer service was great and delivery was very quick! I’ll definitely use again, in the future, thanks! x

Reply from Kip Candle Co
I've bought from Kip Candle a few times now. Always had fast delivery, great customer service and items are always well wrapped with recyclable packaging. The candles look and smell amazing and last a long time. I recently bought the flora soap rather hesitantly as I've had allergic reactions to other soaps that use essential oils and pleased to say it did not irritate my skin at all

Reply from Kip Candle Co

Reply from Kip Candle Co
Second time ordering from Kip, and every time the items have come beautifully packaged. The items in the mystery boxes are picked with thought and care, I have asked to make a special request sometimes and this has always been met with ease. Will definitely order again!

Reply from Kip Candle Co
This was my first order and I’ll definitely be making many many more! Not only does the candle smell amazing (chai), but the containers are so aesthetically pleasing! Customer service is also first class, which always goes a long way! I didn’t have any issues whereby I needed to contact, but they reached out to me on Instagram to ask if I needed any help choosing between scents etc - oustanding!

Reply from Kip Candle Co
Excellent service. Basil and citrus candle that I liked wasn’t available but they were able to make me one.
Brilliant.

Reply from Kip Candle Co
Honestly. I’ve purchased many many candles with eucalyptus and Kip candles are the only ones and best ones that hold the smell and mixes them with other smells that work so well together. ALPINE is, for me, their best candle!!

Reply from Kip Candle Co
I have ordered a few times from this store. The packages always arrive safely and well presented. The delivery is always quick and the smells are amazing.

Reply from Kip Candle Co
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.