KIPFERL Reviews 

Great pastries and Sachertorte. As good as the tortes in Vienna. The Gruner Veltliner wine also superb. Thanks also to Ben who arranged the delivery in time for my wife’s birthday!

I’ve just tried two types of cakes and also the coffee.That I’ve already tasted in Austria years ago and I must say that what I ordered satisfied my palate.Delivery was also excellent.Price are a little high,but it’s worth it.

Received another fabulous cake via the post from Kipferl. The Linz torte is wonderful and true to the recipe. You would have to travel to Austria to find anything as good.
Packaged well and arrived perfect.
I have been ordering since 2021 and have never been disappointed with any of the cakes.

Easy to use website with all the lovely cakes and wine to look at.
Very good information on the wines and the ingredients of the cakes.
I ordered cakes and Christmas biscuits first which were delicious.
For my birthday, I ordered some special Austrian wines which are hard to get in the UK.
I was delighted with that delivery as well.
I like that it is possible to choose a day for delivery. That way you can make sure you are in.
I am very happy that I discovered this little gem.

Excellent customer service, delicious cake. Highly recommend

The large cake was fine, although the smaller cakes got a bit squished.

High quality Christmas biscuits, made with quality ingredients and taste amazingly good. If you are an Austrian expat like myself you will know what you are missing from the land of the alps. Danke Hubert and your team for providing this kind of food products in the UK. If I wouldn’t have a daytime job, I would come and work for you in the bakery. 😊

Wonderful cake, delivered on time. The birthday girl says you’re the best.

Excellent products and reliable delivery.

I have been a KIPFERL's customer for several years and have never had a negative or mediocre experience with them. I have tried almost all of their cakes (the very latest one, Dubai Sachertorte, pending), and their cakes and biscuits are always of high quality, fresh, and delicious.
If you have a big sweet tooth, go for Maronitorte (the chestnut cake) or Dobos Torte (the caramel cake). Their Sachertorte, in my opinion, is better than the one in Cafe Central, Vienna.
My favourite cakes include Caprese (the almond-chocolate cake, sumptuous and moist especially for an almond cake), Linzer Torte (red currant spiced with cinnamon), Jewish Apple Cake (apples are not just layered on top of the cake but they are also mixed in the very body of the cake, which makes it so much more apple-y), Topfentorte (a cake made from quark), the Mohntorte (the cocoa-poppyseed cake).
KIPFERL also sell lots of delicious coffees, jams (the Staud's limited edition apricot jam is the best commercial jam I have ever tried, it is just like homemade , as if made out of the best apricots you picked out in your own orchard), gherkins, spicy (but not too hot) tiny peppers, etc. They also have a range of really good Austrian wines.

The customer support is outstanding (thank you Ben!) - I have had to reschedule the making and delivery of a couple of orders in the past, no problem whatsoever. All packages arrive safely packed and in a great condition.
I am truly happy that I have discovered this gem of a bakery/restaurant/shop in the past as it has been making my life sweeter and more pleasant.

The Sacher Torte was beautifully decorated with personalized birthday wishes and it was truly heavenly.
It was delivered in perfect condition and I will definetely will order again :)

First time I used Kipferl cakes to order on line and I was not disappointed. Hubert was most helpful to me. I thought the service I got was first class and the produce delivered to our friends was magnificent and received rave reviews from them. I found Hubert and his staff very nice to deal with and nothing was too much trouble. Would definitely use their services again.

Absolutely fantastic Sacher Torte. An elegant balance of flavours - not too sweet or overpowering. I'm a fan and I already requested a cake for my birthday too 😊

Last Sunday we were a party of three. Although the quality was generally alright, one item let this place really down: the G'spritzter! I am half Austrian and to serve half a glass of wine with TAP WATER and plenty of ice is NOT a G'spritzter! There needs to be SPARKLING OR SODA WATER and no ice! This is supposed to be an Austrian restaurant and not one from Malibu! On top of this, to charge £8.00 for a bit of wine and plenty of tap water and ice felt like a complete fleece! Actually, had we taken only the G'spritzter, I would have given 1 star only! They have to be far more authentic if they want to claim to be an Austrian restaurant!!!!

Really enjoyed the Dubai chocolate Sachertorte that was delivered on Saturday 16th August. The cake was absolutely delicious and just like the Dubai chocolate that we ate there at Easter. Love the crunchy vermicelli filling and not the pistachio cream that you get in other cakes, which make it really sweet. The cake was enjoyed by all - young and old. The birthday boys - 40 years and 2 years old - especially loved the cake.
The delivery gentleman was very polite and friendly as well.
All in all a very pleasurable experience and will definitely recommend the cake and the company.

I have ordered 5 cakes from Kipferl as we had a lot of guests visiting from Austria for our son's wedding. Don't know which one to recommend first as they were all so tasty. I ordered the Sacher Torte, Esterhazy Torte, Dobos Torte and the Haus Torte. Loved them all! Thank you Hubert for bringing Vienna to London.

I ordered a birthday cake and it arrived damaged. Their response surprised me; they seemed to imply that damage was to be expected. They offered me a refund on the delivery fee (£5) or a £15 voucher for a future purchase. I opted for the voucher.

Most of their shop is not eligible for delivery, and so I ended up spending another £15 to get apfel strudel, which also was significantly damaged in transit.

The cake was yummy but the strudel was soggy.

I have ordered baked goods from other companies around the UK that were able to deliver undamaged, tasty goods.

I cannot recommend this bakery for delivered orders.

Cakes were squashed but the large cake ok