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KIPHONE PTY LTD Reviews 82

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TrustScore 5 out of 5

4.8

Mobile Phone Repair Shop
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Rated 4 out of 5 stars

My iPad screen smashed so I took it to KiPhone be replaced and get a new screen protector. The team were very helpful and explained things well so I understood what was happening. They assisted with a... See more

Rated 5 out of 5 stars

The team are always extremely helpful and have always given me accurate advice. They have helped me choose the right accessory’s. Their knowledge of apple products is second to none. They even put me... See more

Rated 5 out of 5 stars

I went into Kiphone straight from the Telstra shop with my new iPhone, looking to purchase a cover and screen protector. Bodhi couldn’t have been any more professional, knowledgeable or friendly. He p... See more

Rated 5 out of 5 stars

The staff went above and beyond helping. They were able to fix an ipad with water damage without causing any issues with the screen,, they were so very careful. Also an iphone screen was replaced, it... See more

Company details

  1. Mobile Phone Repair Shop

Written by the company

Mobile, Tablet & Computer repair business in the Pilbara, offering a range of accessories and tech advice. Kiphone has always and will always be about delivering the best experience and knowledge in the industry.

Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 4 out of 5 stars

Recommend

My iPad screen smashed so I took it to KiPhone be replaced and get a new screen protector. The team were very helpful and explained things well so I understood what was happening. They assisted with any issues immediately which I really appreciated. I was able to pick up my device same day and was happy with the price. I definitely recommend and would use again.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

We are extremely impressed with the…

We are extremely impressed with the high level of service we received from your Karratha store so friendly and attentive nothing was. Too much trouble highly recommend to anyone requiring product from your store

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

The best, thank you!

I can't recommend KIPHONE highly enough. Not only do they offer top-notch products that never disappoint in quality, but their customer service is truly exceptional. Every interaction I’ve had with their team leaves me feeling valued and appreciated, and I’m in there often thanks to my child. They're not just knowledgeable about their products, but they genuinely care about ensuring I'm happy with my purchases/repairs. With KIPHONE, I've never once left dissatisfied. It's a company I trust to consistently deliver both excellence and a friendly, professional experience.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Service

I had the best experience with the guys in the karratha shop. Absolutely friendly, very helpful and efficient ...thanks guys for the awesome service

February 7, 2024
Unprompted review
Rated 4 out of 5 stars

Bought 2 scooters

Bought 2 scooters. Staff were friendly and were happy to knock some money off the purchase.

December 28, 2023
Unprompted review
KIPHONE PTY LTD logo

Reply from KIPHONE PTY LTD

Hey Marcia, Just wanted to drop you a message. Thanks for taking the time to review us on Trust Pilot.

Shame we got only 1 star from you, but i think you are misinformed

You purchased Mearth S Pro -
https://www.kiphone.com.au/products/mearth-s-pro-electric-scooter?_pos=1&_sid=a19956843&_ss=r

Which we did for $825 for you RRP - $899

But the scooter you referred to as $200 cheaper is Mearth S, completely different scooter 😕

https://www.kiphone.com.au/products/mearth-s-electric-scooter?_pos=2&_sid=a19956843&_ss=r

Please could you re-consider your review 🙏 It is super damaging to small business, especially when maybe this is incorrect.

Thank you
Kye
KIPHONE

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