John Hall's Alaska Reviews 

653
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the tour guides and staff for being exceptionally knowledgeable, friendly, and attentive to every personal need throughout the trip. Guests consistently mention feeling completely cared for from the moment they arrive until their departure. Travelers note that all logistics, including comfortable accommodations, delicious meals, and seamless luggage handling, are meticulously organized for a stress-free journey. People also appreciate the breathtaking locations and well-planned itineraries that offer a perfect and exciting blend of outdoor adventure and sightseeing. Many express a deep appreciation for the small group atmosphere which makes the overall adventure feel intimate and exclusive.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting professional tour guides, flawless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Holidays

Users describe positive interactions with holidays, highlighting them as once-in-a-lifetime experiences... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As being first time John Hall's guests and visitors of Alaska, we highly recommend the Grand Slam tour as it gave us the most variety of sights and experiences in the 49th state in just 10 days. The... See more

Company replied

Rated 5 out of 5 stars

John Hall's team had every detail planned out ahead of time and ready for our group Alaskan adventure tour. The experience was absolutely phenomenal! I will treasure the memories (and photos) forever... See more

Company replied

Rated 5 out of 5 stars

John Hall's Alaska was the best travel experience! The entire staff left nothing to chance. Berkleigh met us at the airport a day early, checked us into Hotel Captain Cook and it just got better from... See more

Company replied

Rated 5 out of 5 stars

Our flight was cancelled in Seattle and our earliest flight was the next day at 5 pm. Jenny and John were exceptional in making sure we were taken care of us by meeting our air flight very late at... See more


Company details

  1. Cultural Tours Provider

About John Hall's Alaska

Written by the company

Quality experiences – large and small – set John Hall’s Alaska apart. In operation since 1982, nobody covers more of Alaska or provides a more enriched small-group experience. As a small family-owned and operated tour company with a passion for Alaska, personal attention, exclusive remote access, immersive cultural encounters, and included meals and activities are hallmarks of the John Hall’s Alaska experience.

These guided tours travel to all five regions of Alaska – the Artic, Inside Passage, Interior, Southcentral, and Southwest – and with group sizes ranging from only 24 to 40 guests, John Hall’s Alaska provides a more intimate “real” Alaska experience. Wildlife encounters, native cultural experiences, behind-the-scenes access, outdoor activities, and the finest lodging in Alaska are highlights of every departure. Combined tour offerings feature six of Alaska’s eight national parks and optional trips to the other two can be added before or after any scheduled tour.

Depending on the itinerary, guests explore via a wide range of transportation modes such as luxury motorcoach, small aircraft, GoldStar first-class rail service, and small private charter vessels. To ensure the highest level of comfort, John Hall’s Alaska operates and maintains a custom-built fleet of spacious MCI motorcoaches that represent the best on the roads of Alaska. Discover more about these award-winning tours.

John Hall's Alaska Cruises & Tours - Award-winning and immersive vacation packages.

Written by the company

We promise to deliver exceptional vacation moments, one small group at a time.
We are proud to be an Alaska Green Certified tour operator working daily to preserve and protect Alaska's wildlife and natural environments for the enjoyment of decades to come.

Contact info

5.0

Excellent

TrustScore 5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(653)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John Hall's Grand Slam Alaska Tour

The John Hall's Grand Slam Alaska tour was a unique experience where all our needs were met: gorgeous scenery and wildlife, staff that catered to our needs, scrumptious meals plentiful enough to satisfy my husband's hearty appetite, and a balance between seeing so much yet having time to soak it all in.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Alaska

The Grand Slam Alaska tour was flawless. Our tour guide Jeremy couldn’t have been any better. His knowledge of all things Alaska added to the beauty! All accommodations were excellent. Loved the variety from first class hotels to cabins on the hillside in Palmer. The restaurants some of which were off the beaten path were super! Everything was organized and well planned. The size of the group was perfect! Thank you!

July 27, 2023
Rated 5 out of 5 stars

National Parks of Alaska

We were able to experience much more than if we went on our own. The tour was well organized and our tour guides were Alaskan natives and were able to relate the behind the scenes of how people live in Alaska on a personal level.

July 29, 2023
Rated 5 out of 5 stars

John Hall's Kiss Alaska is the Best Way to See Alaska

Great, experiences on our Untamed Alaska Tour with John Hall's Kiss Alaska. John Hall's staff took care of every detail along the way on our 11-day trip. Our Guide, Gwen, was absolutely the best -- her knowledge of Alaska was tremendous. Our Cordova fishing excursion was amazing! We caught plenty of salmon, halibut, rock fish, and cod. Highlights also included our journey in Valdez on Prince William Sound on the Lu-Lu Belle. Captain Fred got us so close to the glacier and stopped numerous times along the way to get up close to the wildlife. Vern Halter's Dream a Dream Dog Sled Kennel visit was such an amazing opportunity to learn first-hand the intricacies of sled dog racing and listen to experiences of seasoned racers including Vern Halter and Cindy Abbott who have both run the Iditarod and relayed details of their experiences. We had too many other great experiences on this tour to list them all, but I highly recommend this trip!

July 24, 2023
Rated 5 out of 5 stars

Every detail was perfect!

They thought of and covered EVERY detail, I swear our tour guide (Gwen) even had the power to que sunshine at the right time! Absolutely loved the entire trip and their attention to detail, thanks for making our 25th Wedding Anniversary trip the trip of a lifetime!

July 24, 2023
Rated 5 out of 5 stars

A great way to experience Alaska

We were treated just as expected from personal experience received by family (Kathryn) and our phone/web interfaces with you. And our guides (Bill and Danielle) were so much fun. It was a wonderful way to experience Alaska in a way we never had in our many cruise/land tours from the large cruise companies.

July 22, 2023
Rated 5 out of 5 stars

John Hall's Alaska is the Best

The company delivered excellent service at all points. From the time we were picked up at the airport (12:30 AM by the owner's daughter and son), to all the modes of transportation, lodging, food, activities-it was all first class. I highly recommend John Hall's Alaska. We have gone on other escorted tours, but this was the best. Very impressive. We recommend JHA to anyone wanting to go to Alaska. When we told some friends about our trip, they said they had gone on an Alaskan cruise. They said their experience was like looking in the windows of the store, but we actually went into the store. We wanted to see wild Alaska, and we did, thanks to JHA. It was everything we were looking for, and then more.

July 2, 2023
Rated 4 out of 5 stars

Wouldn't look any further than John Hall's Alaska

The small group was exactly what we were looking for. The tour guide (Rose) and bus driver (Larry) were fabulous. Rose kept us entertained with information about Alaska and jokes. Larry was a wonderful driver and maneuvered that bus better than I've ever seen. He was ready to stop at the side of the road for our photo ops. If I were to change anything it would be perhaps an option to opt out of certain meals (perhaps for a small discount). It took me awhile to get it into my head that I didn't have to eat at every meal. LOL. Most of the food offered was fabulous. There were a few that my husband and I didn't care for. Maybe we're just picky.

July 5, 2023
Rated 5 out of 5 stars

This is the way to experience Alaska!

This was our bucket list trip of a lifetime, so we wanted to make sure we got a true Alaska experience. John Hall's gave us that and so much more! Every excursion was well-planned and so much fun. Even the travel days were enjoyable with a comfortable motor coach, beautiful scenery, and interesting stops along the way. We really hit the jackpot with Larry as our driver and Rose as our guide. They took such good care of us and were truly a joy to travel with! For those considering add-on excursions, please splurge and take a helicopter flight to one of the glaciers! We took a flight to a glacier where we were able to ride a dog sled. From the air, we saw two black bears and a bull moose. And the views! The beauty of Alaska is even more magnificent when you're viewing it from a helicopter. We've already recommended John Hall's to a neighbor who is looking to visit Alaska next summer and will continue to recommend the company to anyone who asks. Thank you, John Hall's Alaska for making our dream trip even grander than expected!

July 6, 2023
Rated 5 out of 5 stars

July 2023 Grand Slam Alaska

One of the best organized most complete tours I have ever experienced. Alaska offers breathtaking scenery, John Hall exposes you to it in a first class way. Everything is covered in your fee, everything. Meals are 5 star, accommodations are good (your in Alaska), excursions were memorable. I highly recommend John Hall and have two couples who are already booking with them next year.

July 7, 2023
Rated 5 out of 5 stars

Untamed Alaska - June 2023

We were on the Untamed Alaska tour in June. It was fantastic. It was our first trip to Alaska and the tour provided an opportunity to see so many interesting areas and wildlife. We did not have to lift a finger after we arrived in Anchorage. John Hall took great care of us and were very detail oriented. They provided windbreaker which we kind of chuckled about but ended up using every day, a duffle bag because one leg of the trip we were limited as to how much luggage we could take, and meal vouchers so that you had a choice of where you wanted to eat. The food was excellent but maybe too much. Accommodations were excellent. Time spent in each town was adequate. The size (number of people) on the tour was just right. Our tour manager Jeremy Riddle took great care of us, was an excellent driver and very informative.

June 19, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look