While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I telephoned in advance of placing my internet order to ask about delivery times. My cooker hood was in pieces in the kitchen and I needed some new lights quickly. The person I spoke to promised to ex... See more

Company replied

Rated 5 out of 5 stars

All round first class service from Kitchen Extras - delivery comms were excellent and on time. An extra order for ducting was above and beyond service from Susan - and the kit arrived early!! Very hap... See more

Company replied

Rated 3 out of 5 stars

Hood lights - Good, but expensive for what it is.

Company replied

Rated 5 out of 5 stars

Quick service. Informed with delivery details etc. would you this service again.

Company replied

Company details

  1. Wholesaler Household Appliances
  2. Electronic Spare Parts and Components Store
  3. Electronics Accessories Wholesaler

Written by the company

Welcome to KitchenExtras: The Home of Faber & ILVE Kitchen Accessories. Discover Faber & ILVE Spare Parts, Filters, Light-Bulbs, Cookware, Discounted Appliances, & MORE!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

November 5, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Malcolm, thanks for the review! Always great to hear that your thought our service was excellent :) - The KitchenExtras Team

Rated 5 out of 5 stars

Fast efficient servic

October 16, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Scot, thanks for the review! Happy to hear you received a swift and efficient service :) - The KitchenExtras Team

Rated 5 out of 5 stars

Excellent service

Excellent service

October 21, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Jennifer, thank you the review! Glad to hear you thought out service was excellent :) - The KitchenExtras Team

Rated 5 out of 5 stars

Easy order process and items received…

Easy order process and items received earlier than expected. I was also kept fully updated throughout the delivery process

October 15, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Chris, thank you for the review! Great news on your prompt delivery and happy to hear you were kept in the loop with your order! :) - The KitchenExtras Team

Rated 5 out of 5 stars

Replacement remote

Ordered on line . Information regarding the remote was clear and therefore I was able to order with confidence that it would work with my extractor.
Arrived promptly and I was emailed to inform me when.

October 1, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Josette, thank you for the review! We're very happy to hear that you can order from us with confidence and that your order arrived promptly! :) - The KitchenExtras Team

Rated 5 out of 5 stars

Excellent service.

Excellent service and delivered on time.

October 7, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Phil, thank you for the review! Good news on your on time delivery and glad you were happy with our service! :) - The KitchenExtras Team

Rated 5 out of 5 stars

Great service

Great service! Tried everywhere for an LED light to go on a Faber cooker hood and these guys delivered and super quick.

September 19, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Kelly, thank you for the review! Happy to hear we could offer you the product you needed and that delivery was speedy! :) - The KitchenExtras Team

Rated 5 out of 5 stars

Wow how good was this company

Wow how good was this company
Dealt with a wonderful lady by the name of Susan
She couldn’t have done any more, so helpful,most courteous and very knowledgeable
5 stars isn’t enough,it should be at least 10 stars

September 19, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Paul, thank you for the review! We're thrilled to hear you were this happy with your experience. We will pass your feedback onto Susan and if you need anything else please do let us know! :) - The KitchenExtras Team

Rated 5 out of 5 stars

Right parts, delivered fast.

I telephoned in advance of placing my internet order to ask about delivery times. My cooker hood was in pieces in the kitchen and I needed some new lights quickly. The person I spoke to promised to expedite the order so that it would be posted out the same day. The lights turned up as promised with Royal Mail, and the job was sorted in no time. Excellent, friendly service. I will definitely use Kitchenextras again.

August 14, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Steve, thank you for the review! Great news on the quick delivery and we're delighted to hear you would use us again, look forward to hearing from you next time :) - The KitchenExtras Team

Rated 5 out of 5 stars

First Class Service

All round first class service from Kitchen Extras - delivery comms were excellent and on time. An extra order for ducting was above and beyond service from Susan - and the kit arrived early!! Very happy with this company and will definitely use again. Thank you very much

July 25, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Hellen, thank you for the review! We're very happy that we could help and that you had such a great experience with us. We will pass this on to Susan :) - The KitchenExtras Team

Rated 5 out of 5 stars

Great product and good delivery

Great product and good delivery

June 26, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Dom, thank you for the review! Good to hear you're pleased with your purchase and delivery :) - The KitchenExtras Team

Rated 5 out of 5 stars

Cooker Hood

The staff at kitchenextras where extreme helpful with my purchases I would definitely recommend anyone to use Kitchen extras. The staff were very courteous and extremely helpful and the deliveries were spot-on to whenever they said they’d be delivered thank you very much.

June 17, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Glenis, thank you for the review! We're very happy to hear you were pleased with our staff members and thank you for the recommendation :) - The KitchenExtras Team

Rated 5 out of 5 stars

I ordered a faber grease filter for…

I ordered a faber grease filter for cooker head from Kitchen extras.The delivery was fast and the packaging was secure.

June 2, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Vinod, thank you for the review! Great news on your speedy and secure delivery :) - The KitchenExtras Team

Rated 5 out of 5 stars

Quick and easy to order no problems…

Quick and easy to order no problems with delivery.
Also thank you for taking notice of my previous review regarding packaging. The product was packaged well this time plenty of bubble wrap !!!

May 6, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Ally, thank you for the review! We do try to take on feedback from our customers so it is great to hear that is has worked and improved your experience with us :) - The KitchenExtras Team

Rated 5 out of 5 stars

A company that went ABOVE and BEYOND

A company that went ABOVE and BEYOND at every turn to help us get what we needed when we needed it. MUCH APPRIECATED.

April 15, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi NBild, thank you for the review! We are so happy to hear that you had such a positive experience with us, if you need anything else just let us know :) - The KitchenExtras Team

Rated 5 out of 5 stars

Excellent service and prompt delivery

Excellent service and prompt delivery

April 24, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi SA, thank you for the review! Happy to hear you thought our service was excellent and good news on the swift delivery :) - The KitchenExtras Team

Rated 5 out of 5 stars

So happy that we have found this…

So happy that we have found this company that have the right product for our cooker 👍🏻👍🏻

April 22, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Yspil, thank you for the review! I'm glad you found us and we could supply you with what you needed :) - The KitchenExtras Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and were able to help me with the product I needed. Thank you soo much.

March 25, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Shelina, thank you for the review! Glad to hear you had a good experience with our service, always happy to help :) - The KitchenExtras Team

Rated 5 out of 5 stars

Great place to buy filters for my…

Great place to buy filters for my extractor hood. Fast delivery and well packaged. Recommended.

March 13, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Simon, thank you for the review! Happy to hear your order came quickly and safely packaged. Thank you for the recommendation :) - The KitchenExtras Team

Rated 5 out of 5 stars

Great service very helpful.

Great service very helpful.
Part now fitted and working

March 27, 2025
Kitchenextras logo

Reply from Kitchenextras

Hi Daniel, thank you very much for your review! I'm glad we could help and that you are happy with your new part :) - The KitchenExtras Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look