Bathroom. Salesman came out said they werent a pushy firm, however when he was still sat after 9pm telling us this is a one time deal that wouldnt be there in the morning we felt compelled to buy. We... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Adrian the Designer was very friendly and patient and took the time needed to get know us and what we wanted for our bathroom. Lovely lad.
Company replied
This is the second time we have used this company... They listen and design to what you want, the fact that the actual build and tradesman is outsourced to Lou and his team is a game changer everythi... See more
Company replied
We recently had a new kitchen fitted in our youth project. Excellent service and great communication from The sales and design team and kitchen fitters. I was kept informed at every step of the way. E... See more
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Company details
Written by the company
Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.
Contact info
Diamond House, Kingsway North, Team Valley, NE11 0JH, Gateshead, United Kingdom
- 01919175665
- info@kitchens.plus
- kitchensplusbathrooms.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris designer
Had Chris out for appointment Chris was very professional and friendly and a brilliant designer very helpful give me a lot to think about lots of options available would highly recommend
December 8, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Ann, thanks a lot for your review about Chris, it’s really appreciated.
Chris design
Had Chris out for an appointment for new kitchen Chris has explained everything to fine detail help me understand what's involved in the job he been very helpful would like to thank chris
December 7, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Colin, thanks very much for your kind words about Chris, they really are appreciated and lovely to hear.
Amazing
Amazing, can't wait for our new bathroom and kitchen, Chris was amazing
December 5, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Deb, thanks very much for your feedback about Chris, it’s very kind and lovely to hear.
New kitchen ( kitchens plus)
From start to finish , planned / old kitchen taken out and new one in all the work was done to the finest high standard and the work men were very pleasant and helpful .I would definitely recommend kitchens plus bathrooms .
First class work and workers
December 3, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear John, thank you very much for your feedback about your experience with us, it is really appreciated and fantastic to hear.
A brand new kitchen
Office always on hand to help sort out problems, very helpful and supportive. Obviously difficult to coordinate all the different tasks involved and perhaps this could be improved on if one part of the company communicated more with another. Very happy with end product - looks great!
November 30, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Nick, thanks a lot for your feedback, it is really important to us and greatly appreciated. I'm delighted to hear that you are so happy with the end product and will take on board your comments to help us improve our communication. Thanks again.
We had a problem with our kitchen
We had a problem with our kitchen. and a Lew Hutchinson was AMAZING ..He sorted the problem very quick and was truthful and genuine from start to fi ish..great kitchen was fitted by smashing team..mrs frasrr
November 23, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Katherine, thank you very much for your feedback, it’s greatly appreciated and I’m sure Lew will be thrilled to hear how happy you are with the service he provided. Thanks again.
Absolute disgrace
Absolute disgrace. Shoddy work had front window fitted 4 times. Kitchen an absolute wreck came out to fix issues with kitchen and broke granite sink. Sink is broken again and after plumbing inspection the plumbing works have fell apart and flooded kitchen. Would never deal with this company again. Found screws sticking out from under sink looks like it has been glued together with pritt-stick. Bad materials and fitting and even worse customer service.
November 18, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Jayne, can you please provide some information to help us identify you so we can investigate your claims? Thank you.
Just had our brand new kitchen by…
Just had our brand new kitchen by Kitchens Plus Bathrooms fitted by two fantastic guys…Adrian & Darren. Absolutely love it & service & timescales were as discussed.
Thanks,
Martin & Jeff
October 10, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Martin & Jeff, thanks you so much for taking the time to post your review about your kitchen installation. I’m delighted to hear how happy you are with the service provided by Adrian & Darren and I’m sure they’ll be delighted to read this, as we are. Thanks again.
Bathroom
Bathroom installed and finished yesterday, excellent workmanship by Dan, everything clean and tidy when finished. Good quality units and not a bad price, with my experience of this firm i would recommend this company.
November 13, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Brian, thank you for your review about the workmanship carried out by Dan, it is great to hear and really valued by us all. I hope that we may be able to assist you in the future whenever you require any further home improvements. Thanks again.
Know the process!
Chris, what can I say. Great service from Kitchen plus at design and quotation stage.
All went a little wrong due to misunderstandings on our part but all sorted now. Chris called personally to clear up any issues and now should all be sorted. Will update at the end of the process with what will hopefully be a great kitchen.
November 13, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Good Afternoon Victoria,
Thank you for taking the time to leave us a review it is very much appreciated. I am pleased to hear that you are happy with the service you have received from Chris during the planning stages of your new kitchen. I will ensure your kind words and comments are passed on.
Kind Regards,
Kitchens Plus
Updated: Dear Victoria, could you please provide some further information so I can look into your claims?
Chris designer
Has chris out for a desgin on a new kitchen chris had amazing knowledge and design was excellent really give me something to think about cand recommend enough
November 10, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Mrs Clark, thanks very much for taking the time to review Chris, we really appreciate the feedback and obviously hope that you will consider using us when you get round to changing your kitchen. Thanks again.
Great service
We had our kitchen fitted by Kitchens Plus last month. Fantastic from start to finish.
We were helped with a design that suited our space and within a few short weeks we had our old kitchen stripped out and a new beautiful kitchen installed.
Two specific mentions to Lewis and Sara who kept me upto date during whole job.
Thank you
October 9, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Tracy, thank you very much for taking the time to post your review, it’s really appreciated. It’s always nice to hear the team get a mention as well as they often get overlooked so I’ll be sure to let them know how happy you are and I hope we may be able to help you in the future when you require any further works done. Thanks again.
Andy was very helpful and designed a…
Andy was very helpful and designed a beautiful bathroom for us. He took the time to ensure everything is how we wanted it and was very attentive to any queries.
November 8, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Samantha, thanks very much for taking the time to post feedback about your experience with Andy, we really do appreciate it.
Chris was so empathic and straight to…
Chris was so empathic and straight to the point. Providing info on all areas very succinctly with accuracy. Very pleased with price and Chris went above and beyond to get the best deal possible.
Many thanks
November 8, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Sandra, thank you so much for your lovely words about Chris, it’s so great to hear and really appreciated.
Chris designer
Had chris out to give us a design on a new bathroom chris was helpful went through everything with great detail this was hassle free can't wait for my new bathroom would highly recommend
November 8, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Thomas, thanks very much for your kind review about Chris, it really is appreciated and lovely to hear.
Chris visited us to design a bathroom
Chris visited us to design a bathroom, he was very friendly and professional. Would definitely recommend to anyone looking for a new bathroom.
November 7, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Rob, thanks a lot for taking the time to leave your review about Chris, it really is appreciated.
Bathroom design
Chris came round for a bathroom design and quote. Very friendly and figured out exactly what we wanted very easily. Thanks so much
November 7, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Catherine, thank you very much for your feedback about Chris, it’s greatly appreciated and lovely to hear.
We met Andy
We met Andy, designer from kitchen plus bathroom company for our bathroom design. Andy is very knowledgeable, experienced in his work. He worked very hard on designing our bathroom according to our needs. I will definitely recommend kitchen plus bathroom company to anyone.
November 7, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Ranjan, thanks very much for taking the time to provide feedback about Andy, we really appreciate it and I’m sure he will too.
Chris designer
I found Chris to be very polite knowledgeable and helpful nothing was an issue - talked me through all my options - kitchen design was amazing.
November 7, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Jan, we really appreciate you taking the time to review the service provided by Chris, it’s great to hear and I’m sure he’ll be thrilled!!
Chris designer
Chris came out to give us a price on a new kitchen the design he done was amazing Chris was very professional and explained everything to great detail would highly recommend
November 6, 2023
Unprompted review
Reply from Kitchens plus Bathrooms
Dear Euan, thanks very much for your feedback about your experience with Chris, it’s greatly appreciated.
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