Kitchenstyle Reviews 

238
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Looking forward very much to browsing the Kitchenstyle Store. Emily was excellent in helping me navigate my way round. A very pleasant outcome from customer support.

Rated 5 out of 5 stars

According to my findings about kitchestyle everything is ok about it But according to me there's nothing right about it, they always deduct R150 in every 30 minutes and I don't know why because I... See more

Rated 4 out of 5 stars

Bought a service from an advertisement not related to this company. (Or so I thought). Next thing I know is I have unknowingly signed up to a membership. Where they intend to take 48.90 euros from... See more

Company replied

Rated 1 out of 5 stars

Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. Wh... See more

Company replied


Contact info

4.2

Great

TrustScore 4 out of 5

238 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(238)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Language option and variety of goods

There is no language option for Turkey. I think the variety of goods is not enough.

May 8, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Burcu,

We apologize for the inconvenience.

We are pleased to let you know that there are a lot varieties available.

Thank you,

Kind Regards,
Josh

Rated 4 out of 5 stars

I was a victim of pharming

I was victim of pharming.
Customer Experience Team reached out and offered a refund for the subscription fee that had been taken initially as a result of the pharming.
Communication was swift and professional

November 1, 2023
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Mutsawashe,
We apologize for any frustration and inconvenience you've experienced.

To address this issue, please reply to our email sent from support@kitchenstyle.store.

We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.

Thank you for bringing this to our attention.

Best regards,
Josh

Rated 5 out of 5 stars

they give a good refund

May 6, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear BL,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 1 out of 5 stars

this is a total fraud web site…

this is a total fraud web site kitchenstyle.store.i was purchasing some items in offer but it shows that payment not done.After 3 days i have recieved a deduction of 48.50 euros without my information as a fraud membership.when i inquire and found kitchenstyle e:mail in my spam folder that your membership done and a fee is deducted etc.i want to say this is total fraud and shall be reported to authorities.i have send e;mail for cancellation of membership and refund of my money but no use.

April 21, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Kashif,
We apologize for any frustration and inconvenience you've experienced.

To address this issue, please reply to our email sent from support@kitchenstyle.store.

We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.

Thank you for bringing this to our attention.

Best regards,
Josh

Rated 4 out of 5 stars

Update - Bought a service from an advertisement…

Bought a service from an advertisement not related to this company. (Or so I thought). Next thing I know is I have unknowingly signed up to a membership. Where they intend to take 48.90 euros from my account in three days. I have cancelled my account with 14 days notice and they will still take monies for membership during this period. Beware if you pay for something and suddenly you get a welcome email from this company.

UPDATE: Since I posted this review Josh at Kitchenstyle has been in contact and is now addressing my concerns and assures me that I will receive a full refund and immediate cancellation of my membership.

April 20, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Stephen,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 5 out of 5 stars

Eugene was very helpful

They are very helpful

April 11, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Anthony,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 5 out of 5 stars

After asking for a refund

After asking for a refund, I was put in contact with Eugene, and she was really kind and informative. The company did not give me any issues, and they continuously checked in to make sure that my query was met. Eugene made a follow up call to check if I was happy and satisfied with how the refund went.

April 12, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Naks,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 4 out of 5 stars

So far so good

So far so good, prompt response received on the escalated issue

February 20, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Genevev,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 1 out of 5 stars

This website IS a scam

This website IS a scam, do not subscribe at all and cancel immediately

April 2, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Chris,

Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.

Please we are not a scam and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

To address this issue, please reply to our email sent from support@kitchenstyle.store.

Kind Regards,

Josh

Rated 1 out of 5 stars

kitchenstyle.store = SCAM

Kitchensyle.store = SCAM

They sell Rimowa briefcase for 2USD in Facebook, but there is a bait of subscription to kitchenstyle.store, after that they automatically take subscription 33USD every 3 days. Forget about redemption, just report to your Credit Card to change card.
kitchenstyle.store = SCAM

FIRST EMAIL
Your account has been topped-up!
Hello, AG**S!

Your KitchenStyle.store wallet has now been loaded with 28.9 credits which can be used on any item in the store.

START SHOPPING

Your information
AGxxS Kxxxxxxxxxx
agoxxxxxxxxxxxxxxxx@xxxxxx

Your membership
Status: Basic
Account balance: 30.74€
Renewed: 01.03.2024

SECOND EMAIL
Ready to shop?

Hello, AGxxS! Your KitchenStyle.store account top-up will be automatically charged in 3 days. The charged amount will 1:1 be converted into KitchenStyle.store credits you can spend on any item in the store. If you don't feel like shopping, no problem. Just remember to skip this top-up on your account page. 100% free of charge.

My next top-up: 28.90€

THIRD EMAIL
Dear AGxxS,

We are sad to see you go! We confirm that your KitchenStyle.store Membership is now unsubscribed.

You still have 30.74€ credits that could be spent in the online shop; remember to make use of them.

Here’s what happens after you cancel…
- VIP benefits and perks will not be available
- You won’t be charged again for the VIP membership
- Customer services responses might take longer for non-members

Don’t worry! You can still log into your KitchenStyle.store account; Your credits will continue to be available and you can use them at any time before the expiration date.

If you believe this cancellation is an error, or you have any other questions about your account please contact us.

FOURTH EMAIL
Hello Agxxs Kxxxxxxxx,
I hope this e-mail will please you. My name is Josh and I am from the Customer Experience team at Kitchenstyle.store.

While going through recent cases of dissatisfaction with our customer service, I came across your case on Trustpilot and discovered a misunderstanding. My sincere apologies for any inconvenience this may have caused.
In an effort to rectify the situation, I would like to offer you a full refund for your 30.56 EUR.

To facilitate the refund process, we kindly request that you update your current review on Trustpilot to reflect our efforts to resolve the issue.

We would appreciate it if you could mention that we have reached out to you and that we are taking the necessary steps to address your concerns. We kindly ask that you update the number of stars to 4-5 for a positive review. Please remember to update the review title/heading too.

Don't delete the review, just update it.

Link to your review:
httxx://www.trustpilot

Once you confirm the above, we assure you that your account will be refunded immediately. If for any reason this is not the case, you are free to re-rate and rewrite your review.

We appreciate your consideration of our proposal and hope to resolve this issue amicably.

Please accept our kind regards.

Josh
Kitchenstyle.store

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Helped with cancellation for no further…

Helped with cancellation for no further charges.

Sama

February 27, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Sisipho,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Rated 1 out of 5 stars

Definitely a SCAM

Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. When you contact them, their customer service will just end your conversation. And when you email them, they will never mention a refund. So, BEWARE of this company!

February 8, 2024
Kitchenstyle logo

Reply from Kitchenstyle

We are sorry to read your review, Despoina

Since no reference number was left from your side, we do not have any way to contacting you. Please feel free to reach out to us via email at support@kitchenstyle.store or live-chat, if further assistance is needed.

Regards,

Rated 5 out of 5 stars

Issue hopefully resolved

After an initial misunderstanding of this company..
We were able to resolve the original problem and a refund was offered.
And for that reason I give this company this star rating

January 19, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Dear Pamela,

I'm sorry to hear about the issues you've encountered, and I want to assure you that we take this matter seriously. It appears there may be a misunderstanding, and we are committed to investigating and resolving the situation promptly.

To assist you further, we have sent an email to you, please check it.

Best Regards


Rated 3 out of 5 stars

Scammers

For God's sake, how desperate is this company for money that they feel the need to scam people at all, let alone in a cost of living crisis!!! I've just emailed them demanding refunds. I may well have inadvertently signed up for a VIP scheme but accessing my bank details via Shein was absolutely not agreed to. I've asked my bank to block future debits but even this isn't guaranteed. Very much looking forward to their reply.
Update 1 - I have no idea how to respond to their reply, they really could just reply via the email I sent to their support email yesterday!
Update 2 - They're finally in touch and offering a refund but only in return for a star review. Looking forward to getting my money back

January 5, 2024
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Nickie,

I want to assure you that our website is committed to maintaining the highest standards of integrity and transparency. We take the matter of trust very seriously, and it is our top priority to provide a secure and reliable platform for our customers.

Our team works diligently to create a positive and trustworthy online experience. We have implemented robust security measures to safeguard your personal information and ensure that your transactions are secure.

Please provide us with your e-mail ID through Trustpilot, so we can further assist you and resolve the matter to your satisfaction.

Best regards

Rated 1 out of 5 stars

Definitely a SCAM

Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. When you contact them, their customer service will just end your conversation. And when you email them, they will never mention a refund. So, BEWARE of this company!

May 12, 2023
Kitchenstyle logo

Reply from Kitchenstyle

Hi Madolyn,

Thank you for your review, and I am deeply sorry for the issue you faced.

Please be advised that our website is committed to protecting our customers data and financial details.

You seem to have subscribed to our VIP membership which comes with a Gift Card that can be redeemed through our online store. The Gift Card is a set of credits that can be used to purchase any product from a wide variety of brands with VIP discounts.

To conveniently amend the issue, we kindly ask you to reply to our email sent from: support@kitchenstyle.store.

Kind regards,

Rated 4 out of 5 stars

In a process to resolve

The company has contacted me and in a process to try and resolve this and refund money taken

Thanks

October 1, 2022
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Hlengiwe,

Thank you for your review, and I am deeply sorry for the issue you faced.

Please be advised that our website is committed to protecting our customers data and financial details.

You seem to have subscribed to our VIP membership which comes with a Gift Card that can be redeemed through our online store. The Gift Card is a set of credits that can be used to purchase any product from a wide variety of brands with VIP discounts.

To conveniently amend the issue, please reply to our email sent from support@kitchenstyle.store.

Kind regards,

Rated 1 out of 5 stars

This is a scam

This is a scam. I was on a website for book downloads and put in my card info for a free trial subscription. Suddenly, I'm getting charged by different websites, including KitchenStyle.Store. I chatted with 2 of their agents and they would not refund me even though I did NOT sign up for this website. Pishing scam.

September 6, 2022
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Lauren,

Thank you for your review, and I am deeply sorry for the issue you faced.

Please be advised that our website is committed to protecting our customers data and financial details. We are not aware of any other book website.

You seem to have subscribed to our VIP membership which comes with a Gift Card that can be redeemed through our online store. The Gift Card is a set of credits that can be used to purchase any product from a wide variety of brands with VIP discounts.

To conveniently amend the issue, we kindly ask you to send us an e-mail to the following address: support@kitchenstyle.store.

We will need to locate your account and do the necessary rectifications as per your request.

Kind regards,

Rated 1 out of 5 stars

Saw an offer I have won iPhone 13

Saw an offer I have won iPhone 13. Send £2 postage. In my account it says payment received by TV.Shop. TV.shop said they had no idea of the offer and yet could not provide me with the membership offer for £2.
Then found out Kitchenstyle and TV Shop are the same company. SCAM NO FURTHER COMMITMENTS

July 31, 2022
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi Abdulqayum,

Thank you for your review, and I am deeply sorry for the issue you faced.

Please be advised that our website is committed to protecting our customers data and financial details. We are not associated with any iPhone prize winning competition.

You seem to have subscribed to our VIP membership which comes with a Gift Card that can be redeemed through our online store. The Gift Card is a set of credits that can be used to purchase any product from a wide variety of brands with VIP discounts.

To conveniently amend the issue, we kindly ask you to send us an e-mail to the following address: support@kitchenstyle.store.

We will need to locate your account and do the necessary rectifications as per your request.

Kind regards,

Rated 1 out of 5 stars

this is a phishing website

this is a phishing website which takes your bank information without your consent or knowledge. And then refuse to refund it. It signs you up for some bogus offer. I wish I could rate it lower.

To the person who replied to this review: You people scammed me out of more than 100 GBP, even after I BEGGED you to refund me and explained the situation. Thanks for making a broke student's life even worse. Please do not go to this website.

June 24, 2022
Unprompted review
Kitchenstyle logo

Reply from Kitchenstyle

Hi valued customer,

Thank you for your review, and I am deeply sorry for the issue you faced.

Please be advised that our website is committed to protecting our customers data and financial details.

You seem to have subscribed to our VIP membership which comes with a Gift Card that can be redeemed through our online store. The Gift Card is a set of credits that can be used to purchase any product from a wide variety of brands with VIP discounts.

To conveniently amend the issue, we kindly ask you to send us an e-mail to the following address: support@kitchenstyle.store.

We will need to locate your account and do the necessary rectifications as per your request.

Kind regards,

Show reviews in all languages. (238 reviews)

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