David and Natalie were superb throughout the whole process of arranging our mortgage. Our circumstances changed a number of times and they were always available to chat, 100% flexible, and made what... See more
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David and Natalie were superb throughout the whole process of arranging our mortgage. Our circumstances changed a number of times and they were always available to chat, 100% flexible, and made what... See more
Company replied
We have been helped by Simon and Natalie for a few mortgages and re-mortgages now and every time the service has been excellent. Whenever we had a question or our circumstances changed, the response w... See more
Company replied
David and Natalie were great to deal with during this process. They responded quickly to everything which was super helpful to us as first time buyers. I don't think the process could have actually be... See more
Company replied
I've used Kite Mortgages twice now, first with David and second with Simon. Both experiences have been great, quick responses to answer any of your questions and concerns and not making you feel bad a... See more
Company replied
We're a boutique mortgage and protection advisory firm, with expertise in arranging finance for both residential and buy to let properties. All of our team members take pride in the trusted advice we offer clients through clear information and guidance. Whether you’re a first-time buyer, remortgaging or an individual with a complex income, we will guide you through the process every step of the way. We pride ourselves on our ability to get to know you, and we find solutions based on your individual needs. From day one, we wanted to build a reputation for being approachable and easily contactable, as we understand how important it is to be kept in the loop during the process.
70 White Lion Street, N1 9PP, London, United Kingdom
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Simon has been incredible from start to finish - we were recommended by a friend and would thoroughly recommend again. Dealt with all our questions and was a fantastic communicator, helping to break everything down for us first time buyers!

Reply from Kite Mortgages
Simon Hart made the entire mortgage process smooth and stress-free. From the very first consultation, he took the time to understand our financial situation and goals, explaining every step in a way that was clear and easy to follow. His professionalism, expertise, and attention to detail were outstanding, and he always went the extra mile to find us the best possible deal.

Reply from Kite Mortgages
We have been working with Simon over the past couple of months and have had a really amazing experience. Simon is very knowledgeable answering all of questions and very quick to respond to communication. This has made getting a mortgage much easier and we really appreciate the help and advice we have received, especially being first time home buyers. Would definitely recommend to anyone.

Reply from Kite Mortgages
Simon and David at Kite Mortgages are absolutely brilliant, we couldn't recommend them enough. They took the time to talk all of our options through and were always happy to produce different scenarios for us to enable us to come to the correct decision. We have a complicated set up as one of us us freelance, but this was no issue for Simon and he made a stressful process very simple and clear

Reply from Kite Mortgages
We cannot recommend Simon Hart at Kite Mortgages highly enough! As first-time buyers, navigating the mortgage process initially felt overwhelming, but Simon made it incredibly smooth and stress-free from start to finish. He was always extremely responsive, answering every question with patience and clarity, no matter how small. Simon’s proactive approach and thorough explanations reassured us at every step, making us feel genuinely supported and informed throughout the process. His expertise and dedication made all the difference in securing our mortgage, and we are beyond grateful for his guidance. If you’re looking for a mortgage adviser who truly cares and goes above and beyond, look no further than Simon and the team at Kite Mortgages. Thank you, Simon, for an outstanding experience! Highly recommended!

Reply from Kite Mortgages
Can't recommend Simon enough. He patiently explained everything and was extremely helpful for us as first time buyers. He's maintained contact over the past two years and has checked in with new rates. Thanks Simon!

Reply from Kite Mortgages
Simon has been amazing from start to finish of my flat purchase journey! I had a bit of a complex income situation with an additional job paid on a ‘casual’ schedule which Simon was able to still secure me a mortgage for! I didn’t ever feel like a bother or that I was asking silly questions, and generally was the most supportive individual who’s been involved in my flat purchase.

Reply from Kite Mortgages
I've used Kite Mortgages twice now, first with David and second with Simon. Both experiences have been great, quick responses to answer any of your questions and concerns and not making you feel bad about learning the works when it comes to the house buying and selling processes. They're happy to arrange phone calls in short notice when asked too. Highly highly recommended!

Reply from Kite Mortgages
Dave was fantastic to work with, and couldn’t have asked for better. Incredibly responsive, helpful with any queries we had and clearly explained everything every step of the way. Would recommend to anyone. Thank you!

Reply from Kite Mortgages
Can't recommend Simon and Kite Mortgages enough. Extremely responsive and highest possible quality support. This was the best part of my home buying experience.

Reply from Kite Mortgages
Mr. Simon Hart helped us during the process of purchasing our first home. As complete new to the experience, we asked many questions and Simon always patiently answered all of them precisely and promptly.
He was always clear, honest and trustworthy when offering different options, and we really could have not asked for anything better. We are completely satisfied with the service and the support we have received in purchasing our first home. Absolutely recommended.

Reply from Kite Mortgages
Kite Mortgages were a fantastic partner for my mortgage application. Simon was incredibly helpful and supportive, the client serving I received was impeccable. My house purchase was made smoother for working with Simon and Kite Mortgages, I would strongly recommend.

Reply from Kite Mortgages
Simon helped our son get a competitive mortgage as a first time buyer. He gave sound advice, was always quick to respond to questions and was very straightforward to deal with. Overall Kite's services represented excellent value and we wouldn't hesitate to recommend him to others.

Reply from Kite Mortgages
First time buyer here who felt overwhelmed about the whole process of mortgage applications, affordability and interest rates! We instructed Simon Hart from Kite Mortgages to help us with the whole process. Simon was attentive, informative and highly responsive. He answered all of our questions with professionalism, patience and all meticulously. Simon truly cares and it shows in his approach and communication with us. We never had to chase or follow up with anything with Simon, so always felt like he could be relied on and trusted. All of the steps of the application had detailed explanations, documents and some even came with videos to explain, if in doubt, he always provided meeting opportunities for us to jump on a video call to talk through everything. I cannot thank Simon and Kite Mortgages enough for all the help and support they have provided over the last few months.

Reply from Kite Mortgages
Simon has been a great help throughout my house-buying experience. Always prompt to respond to emails and have a call when necessary. He provided multiple decisions in principle for me, would definitely reccommend!

Reply from Kite Mortgages
Simon gave clear and swift guidance at various points throughout our sale & purchase processes. We knew we could rely on this information, even when it wasn’t necessarily directly related to our mortgage application. Thanks again for your help!

Reply from Kite Mortgages
I was recommended Kite mortgages by a friend a couple of years before I wanted to purchase my first property - Simon was happy to chat through my financial situation and provided me with projections so I could work towards my first purchase. When I did then eventually put an offer on a property, Simon was super responsive and helpful in talking us through the process, answering questions, and ensuring we got the best mortgage deal the day before the rates increased! Thanks so much Simon, you made the process so much easier to navigate! Would certainly recommend to anyone considering a property purchase even if not immediately!

Reply from Kite Mortgages
Highly recommend! David was a huge help to us as first time buyers. All our options were presented clearly and quickly. David provided excellent advice which made this a smooth process for us. Thank you Kite Mortgages!

Reply from Kite Mortgages
Simon and Kite Mortgages were professional and straight forward, outlining my options over several months of property searching and interest rate changes. He had clear communication and was insightful through the entire process. I would recommend to anyone in the market as a first time buyer.

Reply from Kite Mortgages
I would highly recommend Kite Mortgages. Simon Hart provided us with exceptional service and brilliant advice throughout the process of buying a property, from acquiring a mortgage in principle through to completion. As first time buyers, we found that Simon was great at 'demystifying' the process. He is also client focused, quick to respond to queries and efficient at processing paperwork. Many thanks.

Reply from Kite Mortgages
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