Kite Mortgages Reviews 143

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

David and Natalie were superb throughout the whole process of arranging our mortgage. Our circumstances changed a number of times and they were always available to chat, 100% flexible, and made what... See more

Company replied

Rated 5 out of 5 stars

We have been helped by Simon and Natalie for a few mortgages and re-mortgages now and every time the service has been excellent. Whenever we had a question or our circumstances changed, the response w... See more

Company replied

Rated 5 out of 5 stars

David and Natalie were great to deal with during this process. They responded quickly to everything which was super helpful to us as first time buyers. I don't think the process could have actually be... See more

Company replied

Rated 5 out of 5 stars

I've used Kite Mortgages twice now, first with David and second with Simon. Both experiences have been great, quick responses to answer any of your questions and concerns and not making you feel bad a... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We're a boutique mortgage and protection advisory firm, with expertise in arranging finance for both residential and buy to let properties. All of our team members take pride in the trusted advice we offer clients through clear information and guidance. Whether you’re a first-time buyer, remortgaging or an individual with a complex income, we will guide you through the process every step of the way. We pride ourselves on our ability to get to know you, and we find solutions based on your individual needs. From day one, we wanted to build a reputation for being approachable and easily contactable, as we understand how important it is to be kept in the loop during the process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Simon is amazing

Simon was an amazing help for us throughout the process of a mortgage application and property purchase. He was always helpful, attentive, kind, swift and effective. He made it easy for us to reach out to him whenever we had questions or needed help. Knowing that we could rely on him, it made a huge difference to us when dealing with this incredibly stressful process. We wouldn’t have made it without him and we were so lucky to have found him. We’d recommend Simon to anyone who needs help with their mortgage application.

April 21, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Koto,

Thanks so much for your kind words. I've passed the feedback on to Simon and he is delighted you had such a positive experience! Any recommendations to friends and family would be hugely appreciated!

Best,

David

Rated 5 out of 5 stars

Great service

Simon was an excellent mortgage broker, attentive, patient and quick to find the best deals. Wholly recommended.

February 10, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Ximena,

We appreciate the recommendation!

Thanks,

David

Rated 5 out of 5 stars

Both David and Simon were extremely…

Both David and Simon were extremely helpful, knowledgable, thorough and rapid in their services with helping me to re-mortgage my home. I would highly recommend them and will absolutely be using them again for any future mortgage related services.

March 20, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Amy,

Thanks for the review! We aim to get things done in a timely manner, so 'rapid' is praise indeed!

Best,

David

Rated 5 out of 5 stars

Everything you need in a mortgage broker

During a difficult purchase, David was everything we needed from a mortgage broker. He presented us with the best options and took his time to talk us through the entire process which was new to us. Very glad to have been put in touch with David as he took at least this stress away from the purchase. Highly recommend.

March 28, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Michael,

Thanks for the review. I'm pleased that its all worked out for you and hope the move goes smoothly. Less stress for clients its always our aim, so glad we could help!

Best,

David

Rated 5 out of 5 stars

Simon was excellent.

Simon was clear, competent, efficient and inspired confidence at every stage of the mortgage application process. I'd have absolutely no hesitation recommending him to others.

March 9, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Harry,

Appreciate your kinds words and glad to hear you had a good experience. As always, any recommendations to friends and family would be massively appreciated!

Best,

David

Rated 5 out of 5 stars

Unimprovable

We had an unimprovable experience with Kite Mortgages. Simon Hart was extremely responsive (usually replying to emails within minutes) as well as very professional and knowledgeable. We would not hesitate to recommend Simon.

March 3, 2023
Unprompted review
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Reply from Kite Mortgages

Thanks for sharing your kind words! Simon is a true asset to the business and we're delighted you had such a positive experience with him!

Best,

David

Rated 5 out of 5 stars

Simon Hart is an excellent broker and Highly recommend

As first time buyers we have no clue how to process the mortgage but Simon Hart was extremely excellent broker and explained well and guided us clearly step by step . Whenever we called always response quickly and any questions about mortgage patiently explained till we understand.We can’t enough to thanks to Simon Hart . Thank you for being so wonderful and gracious to us during the entire process!! We will gladly recommend you anyone we know !!

March 2, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Myat,

Great to hear you had such a positive experience with Simon! We know the house buying process can raise a lot of questions, so are always happy to help where we can, even if its not directly mortgage related!

Best,

David

Rated 5 out of 5 stars

I cannot rate Kite Mortgages highly enough.

Simon from Kite Mortgages was the most effective, efficient, and responsive party in the purchase of our first ever property. He secured us a fantastic mortgage offer relative to the economic climate, held our hand through all of the legal checks and processes that ensued, and was a genuine pleasure to work with. Based on my experience, I cannot rate Kite Mortgages highly enough.

February 24, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Fergus,

Thanks for your review, I've passed your feedback onto Simon! Being proactive and getting things done in a timely manner is something we work hard on, so its great to know it is appreciated.

Best,

David

Rated 5 out of 5 stars

first-time buyers - knowledgable reassuring - would recommend to anyone!

As first-time buyers, at a turbulent time for the UK market, we were a bit clueless at first, but Simon was very patient, responsive to our questions, and an all-round reassuring broker. Thanks for an excellent service, and a hassle-free experience handling both our mortgage and related insurance advice.

February 3, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Isobel,

Thanks for your kind words. I know the UK house buying process can be a bit daunting, so I'm glad Simon was able steer you through. I hope you are both settling in well to the new place!

Best,

David

Rated 5 out of 5 stars

Deeply knowledgeable, highly responsive- An excellent broker!

My partner and I were referred to Kite Mortgages by a friend. As first time buyers, we were new to the process and a bit anxious. Simon was excellent and went above and beyond. He patiently guided us through each step, promptly responding to our questions and needs, often within a matter of minutes. We were so truly impressed with his knowledge and ability to explain the complexities of the process so clearly and concisely. Simon took a lot of the stress out of the process for us and we look forward to continuing to work with him!

January 1, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Alex, Thanks for your review! It's great to have the opportunity to work with those who are less experienced but receptive of the advice we can offer. I'm glad you had a positive experience and have passed your feedback on to Simon. We aim to build up lasting relationships with our clients, so it's great to hear you would like to continue to work with us in the future. Best, David

Rated 5 out of 5 stars

David is excellent - would highly recommend.

I would highly recommend David and his team. David is incredibly switched on and provides considered and clear advice. I had a great experience with Kite Mortgages. I was a first time buyer (and non-UK citizen) with close to zero clue what I was doing - David explained everything clearly (and in detail) and was always responsive to my questions.

November 10, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Imogen,

Thanks for the positive feedback! I know we had a bit of a battle with the solicitors in the early stages but glad we could get them resolved. Thanks again for recommending us to friends, it is much appreciated.

Best, David

Rated 5 out of 5 stars

Thanks again to David and Simon for…

Thanks again to David and Simon for making the daunting fact of choosing new mortgage rates easy,infortmative and quick !

Been a pleasure as always.

January 18, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Michael,

That's great to hear - we pride ourselves on taking the stress out of the process for our clients!

Best,

David

Rated 5 out of 5 stars

Best Broker I Know

Simon was a champ at what he does. This is my first mortgage in UK and I’m so glad I chose Kite Mortgage to help me with it. At the time of rate hike he kept me well informed of the market and quickly locked the rate for me. I’m often surprised by how soon he replied and all the detailed information I needed. Can’t recommend them more!!

January 15, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Yuchen,

I'm glad to hear you had such a positive experience with Simon - he's certainly a great asset to Kite Mortgages! We know foreign nationals can sometimes find it difficult finding the right advice, so I'm glad we were able to help.

Best, David

Rated 5 out of 5 stars

First time buyer / Non UK citizen

I was put in touch with Simon Hart at Kite Mortgages by my estate agents Alex & Matteo to help with the purchase of my first property. Simon was super responsive and always available to answer every question I had. Even when we hit a little roadblock with one of the banks, he quickly found alternative solutions and explained the options available to me. Even when I had very basic questions as I wasn't sure about terminology as a non-native speaker, he took the time to call and even leave a voice message to make sure I had an answer and am reassured.

January 14, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Sandra,

Thanks for your kind words! We pride ourselves on the service we offer our clients, so it is great to hear such positive feedback.

Best, David

Rated 5 out of 5 stars

Less Stress, More Success

We were a pair of first time buyers and had the great fortune to be referred to Kite Mortages. As complete novices to the process ourselves the lads had an immense well of knowledge to answer just about anything we could ask; besides the financial end they were more than happy to chip in their views on other elements of house buying we were unsure of. David & Simon were very reassuring presences to have on our side for the whole journey, and incredibly prompt and thorough in their communications when other outfits may leave you in the dark. We'd never have done it without them and couldn't even imagine attaining this goal for ourselves. Let them help you make the impossible possible.

February 12, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Niall,

Thanks for the feedback! We know how difficult it can be buying property in the UK. The seller has the agent on their side to advise them so we like to think of ourselves as advocates for you the buyer during the process - its great to hear that you agree! We hope you're enjoying being in your new home!

Best,

David

Rated 5 out of 5 stars

Would recommend Kite Mortgages to…

Would recommend Kite Mortgages to anyone looking to purchase a property. The service was excellent. Any queries I had were dealt with promptly and they secured a mortgage for me quickly to ensure I got the best rate possible at a time where delays would cause my rate to increase significantly.

August 31, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Matt,

Thanks for the positive feedback. We always aim to respond to clients in a timely manner as we know how potentially stressful buying a property in the UK can be! I'm glad you had a good experience and that we were able to beat the worst of the rate rises that were happening at the end of last year.

Best, David

Rated 5 out of 5 stars

I can recommend Kite Mortgages…

I can recommend Kite Mortgages who arranged my mortgage. Simon was very responsive and helpful. He was professional and had excellent knowledge of the mortgage market and process. Definitely recommended!

December 9, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Tom,

Thanks for the recommendation! Its great to be able to share our knowledge and experience and see the benefit it has to our clients.

Best, David

Rated 5 out of 5 stars

I could not recommend Simon more.

We recently underwent a property purchase as first time buyers in Scotland with Simon Hart as our mortgage advisor. I could not recommend him more.

When you're used to waiting days or weeks for responses from conveyancers, Simon's prompt and detailed replies were refreshing. In our time with Simon we connected via online calls and email, he was happy with whatever our preference was. With his help our mortgage process was smooth and stress-free despite last minute changes from our end and it all happening at an absolutely crazy time for the market.

I have already suggested Simon for a number of friends considering beginning their own processes and have no hesitation doing so.

November 1, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Megan,

Thanks for taking the time to leave your review. I am delighted you had such a positive experience working with Simon. I've passed your feedback on to him and really appreciate you recommending him to others.

Best,

David

Rated 5 out of 5 stars

Great Service. Great People.

David was super helpful and very patient.
Thanks again.

September 30, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Spencer,

Thanks for taking the time to leave your review and I'm glad you had a positive experience. It was a pleasure working with you.

Best,

David

Rated 5 out of 5 stars

Very pleased with the quality of service and advice we received from Kite Mortgages

Kite Mortgages was advised by our real estate agent and we cannot be more happy with our choice!
Our mortgage advisor was Simon. He was supper efficient, strict to the point and very clear in his communication. He was very client oriented and eager to provide a top quality service - really makes a big difference compared to big mortgage advisory companies often with the robotic voices and lack of ingagement.

June 30, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Elena,

Thanks for taking the time to leave your review. I'm glad you had a positive experience Simon and the company and we look forward to working with you again in the future.

Best,

David

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