While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wallpaper Store

Written by the company

KITMILES is a British design studio creating distinctive wallcoverings, fabrics, cushions and accessories for the great interiors of today and tomorow. Known for commitment of original hand drawn artwork and a non‑trend‑driven approach, each design is developed with care and a commitment of unbridled creativity and traditional craftsmanship. We work with both private customers and design professionals, producing within the UK, handling each project with care from production through to delivery. Our focus is on thoughtful design creating pieces that feel personal, expressive and made to last.


Contact info

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service on two orders . Easy company to deal with and beautiful products

In the past I have ordered wallpaper from this company and had superb customer liaison . I have recently ordered and received four cushions from them . During the process which was very professional I had the pleasure to speak to Mr Miles himself and he was polite and helpful . The orders were placed easily , delivery promptly and are superb quality . Will hopefully have an excuse to get more !

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning designs

I honestly can’t recommend Kit Miles designs enough. I have their wallpaper, several cushions, and some ceramics, and every single piece is absolutely stunning. The quality is unlike anything else I’ve come across, you can immediately see and feel the craftsmanship and attention to detail. Everything oozes luxury and completely transforms a room into something really special.

The wallpaper is breathtaking and creates such a statement, while the cushions add the perfect touch of elegance and texture. The ceramics are equally beautiful and feel so unique and high end. I constantly get compliments from visitors asking where everything is from.

If you’re looking for interiors that feel luxurious, distinctive, and exceptional quality, Kit Miles is truly in a league of its own.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Kit Miles is a scam

I bought and paid in full a product from Kit Miles. They informed me that the product wasn’t in stock at the moment.

This is now 1 year ago.
They don’t reply to mails, and they do not have a listed phone number

The company is a SCAM

Date: May 11th 2026
An order was placed / we have provided you with the reference number. Item was in back order, but payment was done in full via paypal. So you got the funds, but we never received the item

November 7, 2025
Unprompted review
KITMILES logo

Reply from KITMILES

Hello,

Thank you for taking the time to leave a review.

We’ve looked into this internally and would like to provide some clarification for context. An order was not placed or paid for in this instance, as the item requested was not held in stock at the time. We advised that we would be very happy to arrange a new production run and assist further, however we did not hear back following that conversation.

We always aim to be transparent about availability and lead times, and we’re sorry if there was any confusion. Our team remains happy to help if you’d like to get back in touch so we can assist further.

Kind regards,

The KITMILES Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look