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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and thoughtful design, often exceeding expectations. Many consumers highlight the superb craftsmanship and value for money, finding the items well-made and highly functional. The delivery service is frequently described as fast, prompt, and efficient, with good communication throughout the process. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing significant delays. A few people were dissatisfied with the durability of certain products, reporting clips snapping or seams ripping after a relatively short period of use.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, sturdy, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise excellent communication, quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag... See more

Rated 5 out of 5 stars

Really nice item, used it a few times now and once I'd got it dialled in to fit me properly, it's really comfy even under heavy load. Bulky gear disappears inside, smaller items live in the various po... See more

Rated 5 out of 5 stars

Really nice item, far superior to the issued smock, feels durable. Useful pockets in all the right places, can carry heaps of kit and not be ungainly. Good adjustment options to get it fitting just r... See more

Rated 5 out of 5 stars

SAS jacket is way better than expected. Looks great, loads of pockets, great quality and value for money and super fast delivery . I will definitely be back to buy another ⭐⭐⭐⭐⭐ would love it if you s... See more


Company details

  1. Army & Navy Surplus Shop
  2. Camping Store
  3. Hunting and Fishing Store
  4. Manufacturer
  5. Wholesaler

Written by the company

We're a UK based retailer and manufacturer of military equipment, as well as our own inhouse range we manufacture under contracts or bespoke services offered we also retail an expanding range of kit suitable for those in the Armed Forces, outdoors and camping, hikers and adventurers. We have a particular speciality for MTP and Multicam Webbing, Rucksacks, Bergens and Backpacks as well as other loose bits made to military spec! Also supplying outdoors clothing and kit. Thanks to customer feedback we are now looking to expand our range throughout 2025 with an expanding high quality range of goods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

257 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good security checks.

Good security checks.
Good communication from company.
Staff very helpful informative and polite.
Company was highly recommended by a friend.
Absolutely no complaints whatsoever.
Very pleased.

April 15, 2026
Rated 5 out of 5 stars

Excellent Company - Great Bag

Excellent communication upon purchase and throughout delivery process, I ordered the commanders patrol pack 35L, it was packaged very well and arrived in immaculate condition - the delivery process was very quick and efficient arrived within 2 days of ordering. The bag is very well made and ticks all the boxes, I am very pleased that I made my purchase with KitPimpUK

April 15, 2026
Rated 5 out of 5 stars

I wanted bag for camping

I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag is sufficient to hold those things which are needed but less so. It meets and exceeds my expectations.

April 12, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service! Went out of their way to make sure the webbing I purchased would be a good fit. I reside in the USA and my package was dispatched and arrived very quickly. I was super happy with the quality of the webbing. It is very comfortable and well laid out for my needs.

March 25, 2026
Rated 4 out of 5 stars

pathfinder bergan

Great quality product the pathfinder bergan, big with lots of room to spare. Only issue was the delivery delays and that the PayPal function was not working at time of order

February 3, 2026
KitPimp UK logo

Reply from KitPimp UK

Apologies for the delays in that instance Natalie, we did have a very large amount of orders to cater from and we did prioritise all the orders from November and early December like yours as best we could, as for the Paypal function if you could elaborate further via e-mail our web developer can look into this, thank you for the order and kind regards

Rated 5 out of 5 stars

Fast shipping and good service

Fast shipping. Good service. I had read that there was a problem with KitPimp service in past years, but I experienced no problems.

February 3, 2026
KitPimp UK logo

Reply from KitPimp UK

Certainly not, we are trying to stay on top but we aren't perfect!

Rated 5 out of 5 stars

Quality kit

Quality kit, heard nothing about this website and gave it a chance to buy a bergan, good quality, great for tabs and easy to adjust.

February 3, 2026

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