KittySensations Reviews 10

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

10 reviews

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Rated 1 out of 5 stars

If I could write a review without…

If I could write a review without giving any stars I would. I ordered a personalized cat necklace of my cat that passed away. I heard nothing for 3 weeks. I contacted them 4 times with no response. Luckily I paid for it through Amazon pay and Amazon investigated and granted me a full refund. DO NOT ORDER FROM THEM! IT IS A SCAM!!!!!

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous

Absolutely gorgeous. Echoing what others have said - it took me a little over 2 weeks to get my customized pieces. I got a little restless after the first week passed, but I got the shipping notification a day or two after that, and shipping itself was reasonably quick. The necklace was AMAZING and well worth the wait.

April 19, 2023
Unprompted review
Rated 4 out of 5 stars

Slow delivery but really great once you get it!

So I had come to believe that the negative reviews here were true and had given up on my order, but today it arrived and it was fantastic!

So great products, you just have to be MEGA patient.

I suspect the person making them has got in a bit over their heads and had a big backlog.

The jewelry ends up being VERY personal and lovely.

So despite the long wait, I do recommend!

March 14, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

This company did not ship any product to anyone for over a year and a half. The entire time they continued to take payments. It looks like they are now attempting to revive it. BEWARE. They are creating fake reviews on this site to fool you and they have deleted all the negative comments from their social media sites.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

I loved the custom necklace I ordered

I loved the custom necklace I ordered. Shipping during the holiday season was slower than I expected, but I guess that makes sense given the quality of the custom piece.

I googled kittysensations today to order another one for my niece and saw the poor reviews they'd gotten here. I don't think that's fair. Shipping can certainly be slow, but I loved the product. Custom items take time and effort to make, and the price is more than reasonable. I'd rate the item a 10/5 and service a 4/5. Give these guys and gals a chance.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

This company did not ship any product to anyone for over a year and a half. The entire time they continued to take payments. It looks like they are now attempting to revive it. BEWARE.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience, shipping can be faster

I had a terrific experience with kittysensations. They (Maria) were quick to answer my questions, and the custom necklace they made was beautiful and perfect. It did take about 3 weeks for the necklace to arrive, but I guess that's understandable since it's custom made. I'm surprised others have had such terrible experiences. Shipping was definitely not fast, but customer service was responsive and polite.

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling Customer Service

Ordered on 02 Nov 2021 - received an Order No. that permits tracking - apparently the items have been "Ordered" - sent 4 e-mails querying when I can expect my order - no replies - what a great example of how NOT to do business

January 20, 2022
Unprompted review

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