Kittyspout & DoggySpout Reviews 

8,639
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 6,905 reviews, reviewers had a great experience with this company. Customers consistently state that their cats and dogs enjoy the fresh, flowing water, quickly adapting to the fountain and significantly increasing their daily water intake. Reviewers also appreciate the modern aesthetic, the exceptionally quiet motor, and the straightforward maintenance process that makes daily cleaning effortless. Some people were dissatisfied with the delivery service, pointing out that packages often take several weeks to arrive and tracking links can be unhelpful. A few other people also felt that the ordering process led to unexpected subscription enrollments for replacement filters which proved difficult to cancel.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their cats quickly took to the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the fountain is to assemble,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing a wide range of experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more

Company replied

Rated 4 out of 5 stars

We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more

Company replied

Rated 4 out of 5 stars

It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more

Rated 4 out of 5 stars

Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more

Company replied


Company details

  1. #5 of 6 best companies in Pet Store

Written by the company

KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(8,639)

7,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast and reliable service

Very fast and reliable service. Always staying in touch to advise of specials and discounts and genuinely looking out for my two fur babies well-being. Thank you Kittyspout Team!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Healthy, hydrated and happy 😊🐾🐾🐾

Our dog and 3 cats LOVE their new water fountain and so do I! One of our cats had horrible, recurring cat acne and within a couple weeks it was completely cleared and has yet to return! Customer service/support was incredible and the emails kept me well informed without overcrowding my inbox. We have definitely become loyal customers ❤️

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

Cat wont go near this fountain

Cat wont go near this fountain. I have been conned by your ads, that's on me. Then you tried to charge me again for filters that I didn't order...won't recommend your product/company to anyone.

August 21, 2026
Rated 2 out of 5 stars

Not impressed

First, you should change that question. From what went wrong this time to just what went wrong? Secondly, I got my puppies water bowl with a dent in it. Third, you could have supplied an extra filter. So while we were waiting for filters to show up, I had an extra 14 the dog cause. Now we can't use it. And now my pump's not working properly. It hasn't even been thirty days. I'm not a very happy customer period

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Delivery was perfect. The boys went straight up to it and started drinking. It was almost as though we had never given them water before. Definitely going to be more used and is much nicer than the flower one I bought from Argos!

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

The Kittyspout I purchased is love by…Diego.

The Kittyspout I purchased is love by my Maine Coon. He drinks from it and didn't take long after it's arrival for him to do so. Quality built product with a reasonable cost for what you receive. I am very happy with my purchase and with the follow up from the company.

August 21, 2026
Rated 5 out of 5 stars

Great service with prompt delivery

Great service with prompt delivery. The stainless steel drinking fountain is so much better than our old plastic fountain and way more hygienic. My only criticism if I was to be picky is that there isn't a window to see what the water level is, and whether the fountain needs topping up. Other than that, we are extremely happy with the our purchase. Oh, I almost forgot to mention that the reason I bought 2 fountains, is because our dogs love to drink from them too, so we got 1 for them.
Thanks heaps, Anthony

September 19, 2026
Unprompted review
Rated 2 out of 5 stars

5 stars, minus 3 because it broke after 1.5 years.

5 stars because my cats love it
Minus 3 stars because it crapped out after 1.5 years. So I’m expected to buy a new one for $90 every year and a half?!
I clean it weekly, replace the filter every other week. I put filtered water in it. Very disappointing.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

My cats love their fountain and…

My cats love their fountain and expressed so much when i took it apart that i got another one. Now i can place the clean/fresh one before picking up the scuzzy one.

August 21, 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your cats love their KittySpout fountain so much that you decided to add a second one! Having a fresh, clean fountain ready to go while the other one is being cleaned sounds like a wonderfully convenient setup, especially when your kitties are not interested in waiting for their favorite water spot.

Thank you for sharing your experience and for choosing KittySpout for your cats. We truly appreciate your continued support!

Rated 5 out of 5 stars

Kitty spoyt has been very good to me as…

Kitty spoyt has been very good to me as they reply to your emails if you have any questions or concerns, and follow up with you as well. They also give you some scenarios too to try to help you.

August 21, 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are so pleased to hear that you have had such a positive experience with our customer service team! It is wonderful to know that our team responds to your questions and concerns, follows up with you, and provides helpful suggestions to assist along the way.

Thank you for taking the time to share your experience and for choosing KittySpout. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Great product

Great products and service

August 21, 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are so pleased to hear that you are happy with both our products and service! Providing a quality experience from purchase through customer support is very important to us.

Thank you for taking the time to share your feedback and for choosing KittySpout. We truly appreciate your support!

Rated 5 out of 5 stars

It's for my little dog and she loves it…

It's for my little dog and she loves it 💕😀😀💕

September 18, 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that your little dog loves her DoggySpout! We are so pleased that she has taken to the fountain and is enjoying the flowing water.

Thank you for sharing this sweet review and for choosing DoggySpout. We truly appreciate your support!

Rated 5 out of 5 stars

Awesome fountain my dog drinks more…

Awesome fountain my dog drinks more water now

September 18, 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your dog is enjoying the DoggySpout and drinking more water! We are so pleased that the flowing fountain has become a favorite part of their routine.

Thank you for sharing your experience and for choosing DoggySpout. We truly appreciate your support!

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