KittySupps Reviews 

951
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 937 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, noting significant improvements in their cats' health, such as shinier coats, increased energy, and reduced vomiting and hairballs. Many people find the supplements effective, even for picky eaters, as their cats readily consume the product without issues. Reviewers also appreciate the ease of ordering and the overall positive impact on their pets' well-being. However, some customers also noted issues with delivery times, experiencing delays and long waiting periods for their orders. A few other people also felt that they were automatically signed up for subscriptions without their explicit consent, leading to unexpected recurring orders and charges. Additionally, some reviewers mentioned inconsistencies in product formula and scent, which occasionally led to their cats refusing the food.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with many expressing satisfaction, noting... See more

Quality

Customers consistently note positive experiences with quality, praising the product for its effectiveness in... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting positive aspects like... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast delivery times... See more

Subscription

Consumers find subscriptions to be a source of frustration, often reporting being automatically enrolled in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nobody is perfect, but kittysupps (using Taurine)comes pretty close. My cats digestion is much improved, ands it obviously doesn’t have any taste, as she’s never gone off here food. But above all... See more

Company replied

Rated 4 out of 5 stars

My Cat Marshall a Mancoon Didn't like the Taste at first so I started less scoops then product recomended, as he was overweight Now he is loosing weight and also finde he's More Alive and more Ac... See more

Rated 5 out of 5 stars

With 7 indoor cats all ate every drop and picked gravy clean. The orange texture on our 1st order was harder to mix, but the 2nd order we were told was an updated one. A vanilla scent an lighter powde... See more

Rated 5 out of 5 stars

My two year old kittens both love it and my senior 14 year old loves it as well although it took some time. But she doesn't like anything other than her dry food and it took some weeks before she bega... See more


Company details

  1. Pet Store

Written by the company

KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing. Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation. Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey. Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements. Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction. From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.


Contact info

3.8

Great

TrustScore 4 out of 5

951 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(951)

947 reviews in the last 12 months

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Rated 5 out of 5 stars

Kitty loves it, and Customer Service Rocks!

My kitty, Jasper, loves this supplement, and I feel good to be able to give it to him.
Not too long ago, I was informed by email or text - can't remember- that a new shipment would be on its way soon. But, we weren't ready for it yet, so I contacted customer service and got an immediate response from a very nice and professional person. She told me of course we could stop that shipment, and send more whenever I let them know that I needed it! Everyone knows that so often, it's really hard to get to a person in customer service to talk with about a problem or request. And sometimes, it's impossible, so you have to contact your bank and change your card number as your only solution.
There was none of that with Kitty Supps. Right away, they took care of things, with personality and politeness - and it was not AI, either.
Thank you, Kitty Supps, for being a company I can trust and work with at my own pace.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

This was the worse experience

This was the worse experience. I ordered cat taurine for my cat. They sent me a confirmation link my order was processed. I never received anything else after that. My order was 2 weeks late and I was sent the incorrect order. Instead of Cat Taurine I received collagen. I had tried emailing the company 4 times and no response. My emails didn't go through. When. I filled out the contact us form on the website, it went nowhere. There was no response from anyone. DO NOT ORDER ANYTHING FROM THIS SITE! ITS A SCAM!!

May 30, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi ,

We’re very sorry to hear about your experience. We understand how frustrating and disappointing it must have been to wait beyond the expected delivery timeframe, only to receive a product that you believe was not what you ordered.

We also hear your concerns regarding communication and the difficulty you experienced when trying to reach our support team. Customers should always be able to contact us and receive timely assistance when there is an issue with an order.

Receiving an incorrect item is understandably frustrating, and we appreciate you taking the time to share your feedback. Please feel free to contact us at support@kittysupps.com so we can review your order details more closely and assist with a resolution, including a possible replacement if appropriate.

Mariel from KittySupps

Rated 4 out of 5 stars

I never knew about how important Taurine was in a cats diet

I never knew about how important Taurine was in a cats diet. So I ordered the Kitty Supps for both my cats, my female white Siamese mix has an innocent heart murmer and my female tabby is 14 years old. I thought this might help both of them. I mix it with a wet pate and they both chow it down! They do not throw up as much now, except for the occasional fur ball, and their eyes and fur look great. I would have given a 5 star rating but my last jar got ordered and charged twice, not by me, so I have to send an email to straighten that out.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Well tolerated by my cats

I am quite pleased with Kitty Supps as I mix it in a bit of wet food and my cats eat it without problems. I have had many cats over the years and had 3 who developed kidney problems. I wish I had known about it then.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Haven't seen any stand out things with my cats as yet, but it is early days.
Delivery was quick. Thanks 😊

May 10, 2026
Unprompted review
Rated 3 out of 5 stars

Shipping time is horrible

Product works but took forever to receive it. Feels like it was only sent after I called to ask where it was 2 weeks after ordering. Ordered 4/1 received 4/21.

April 1, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Monique,

Thank you for sharing your feedback. We’re glad to hear that the product worked for you, but we’re sorry that the shipping experience left you disappointed.

We understand how frustrating it is to wait longer than expected for an order, especially when you're looking forward to starting your cat on the supplement. Shipping and courier transit times can sometimes experience delays outside of our direct control, but we understand how this affected your overall experience.

We appreciate you taking the time to share your honest feedback and are glad that despite the delay, the product itself met your expectations.

Mariel from KittySupps

Rated 5 out of 5 stars

Excellent review of productThis product cleared up eye issues has…

This product cleared up eye issues has improved their coats, and they seem healthier in general
I sprinkle it on their food and they eat it so they like the taste

Susan Siegel
Registered Tica Ragdoll Breeder for 20 years

Dr. degree in educational technology and extensive study in emotional intelligence due to childhood trauma

I speak the truth or I do not comment

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Effective product

Although shipping took about 2 weeks and it did take our cats awhile to adjust to the taste of it mixed into their wet food, KittySups has made a HUGE difference especially for our 16-year-old tabby. She has so much more energy and personality. Our cats' coats are softer too.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Kitty supps was so easy to order and seems to be helping my aging kitty!! I will be getting more when this one runs out.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

More Active Senior

My senior cat has responded well to the Taurine supplement. Since beginning the supplement she has been more alert, more active. As for the company, my only suggestion for improvement is in the shipping time. It took over three weeks to receive my order.

May 28, 2026
Unprompted review
Rated 4 out of 5 stars

Great product!

Great product! I just didn't know I was getting signed up for a subscription so I ended up paying for three more tubs I wasn't planning on buying before I was able to cancel.

May 20, 2026
Unprompted review

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