While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We're making banking social. We're also making it cheaper, quicker and friendlier!
40 Gracechurch St, Candlewick, EC3V 0BT, London, United Kingdom
3.8
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using Kiyanpay's GBP account for almost one month. Very easy to use and user friendly platform and excellent customer service. They answer my questions through live chat so quick.
I am happy with their services overall.
Beyond belief
Simply useless
They don't know what they're doing
Completely out of their depth
Customer service nonexistent
Don't touch them with a barge pole
Stay well clear of these lot
Reply from Kiyanpay
Thank you for your review. We have identified you to be the the same (and to this date the only) customer who is continuing to leave us one star reviews. We have provided excellent customer service and responded to all your requests in very short time periods. But your account was closed due to activities suspicious of money laundering and unfortunately despite however many reviews you leave with different accounts, we cannot continue to provide you with an account.
I’m happy with the services and customer services. My account opened in instant and no restriction like high street bank . 👍🏻
My application for business has been rejected by HSBC and Lloyds but kiyanpay accepted me as well .
Reply from Kiyanpay
Thank you for your kind words. We pride ourselves on being customer-centric, unlike many high street banks.
Excellent Service! Outstanding customer care, very quick, responsive, efficient. Definitely will use again!
Excellent customer care and quick to respond. Easy peasy lemon squeezy to make an account :)
Quick and easy, the application process is fast. Excellent customer service that is always there to answer my questions. Will definitely recommend to friends and family.
Reply from Kiyanpay
We pride ourselves on our customer service! Glad to hear our team impressed you. Please reach out as often as you need.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
