Super friendly, easy to communicate with, and fair service rates! They gave me a time slot to be online for communicating, they were punctual, and they were very helpful in asking Japanese staff wheth... See more
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It was my first time using Kizuna because I wanted this one book cover that the seller only shipped in Japan. So glad I found them and worked with them. The process took 1 month. From ordering to ship... See more
Company replied
Communication was quick, and made everything simple. It was my first time-sensitive Garage-Kit figurine that i wasn't sure was web-only or possible in-person at the festival. They were completely tran... See more
Company replied
Needed a few items to be purchased in store in Tokyo and i was extremely happy with the service I received. The communication was fast and they were very transparent and packaged my items so well. I w... See more
Company replied
Company details
Written by the company
Kizuna Proxy is a Japan-based proxy shopping service. We purchase any item on your behalf from Mercari Japan, Yahoo Auctions, Tokyo stores, and exclusive events — and ship it worldwide. Fast, transparent, and personal.
Contact info
Ginza, Chuo-ku, Tokyo, Japan
- contact@kizunaproxy.com
- kizunaproxy.com
4.7
Excellent
28 reviews
Asks customers to review
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It was my first time using Kizuna…
It was my first time using Kizuna because I wanted this one book cover that the seller only shipped in Japan. So glad I found them and worked with them. The process took 1 month. From ordering to shipping because it was a handmade item. Will definitely plan to use Kizuna proxy again!
July 31, 2026
Reply from Kizunaproxy
Thank you so much for your kind review! 😊 We’re really happy we could help you get the book cover you were looking for. Handmade items often take a little longer, so we truly appreciate your patience throughout the process. We look forward to helping you again with your next purchase. Thanks for choosing Kizuna Proxy! 💙
Super friendly!
Super friendly, easy to communicate with, and fair service rates! They gave me a time slot to be online for communicating, they were punctual, and they were very helpful in asking Japanese staff whether items were in stock. They even sent me photos and videos of the inside of the store so I could see all the merch! There was a small misunderstanding that led to an unexpected customs charge (UK government is a pain in the ass 😩) but they were very nice about it and offered me a discount the next time I use their service (which I definitely will). All my items came packaged securely and protected with bubblewrap. Would definitely recommend Kizuna if you're looking for something in Japan that can only be obtained by going to a physical store 👍🏻😁
July 28, 2026
Reply from Kizunaproxy
Thank you so much for your wonderful review! ❤️
It was truly a pleasure helping you with your shopping in Japan. We're really happy that our live communication, store updates, and photos/videos helped make the experience easier and more enjoyable.
We're sorry again about the unexpected customs charge. Unfortunately, customs procedures are outside of our control, but we always want to make sure our customers feel supported, and we're glad we could find a solution together.
Thank you for your trust and kind words. We look forward to helping you again with your next Japan shopping adventure! ✨
Very helpful and reasonable rates
Helped to accommodate product reservation and was constantly kept updated on entire process, product was received in good condition and packaged very safely.
Rates were very reasonable compared to other proxies
July 29, 2026
Reply from Kizunaproxy
Thank you so much for your kind review!
We're really happy to hear that you were satisfied with our service. Keeping our customers updated throughout the entire process and making sure every item is packaged safely are things we truly care about.
We also appreciate your comments about our rates—we always strive to provide a reliable service at fair and transparent prices.
Thank you again for your trust and support. We look forward to helping you with your next order!
Needed a few items to be purchased in…
Needed a few items to be purchased in store in Tokyo and i was extremely happy with the service I received. The communication was fast and they were very transparent and packaged my items so well. I would recommend them highly to anyone considering!
July 26, 2026
Reply from Kizunaproxy
Thank you so much for your wonderful review!
We're really happy to hear that you had a great experience with us. It means a lot to know that our communication, transparency, and careful packaging made a positive difference.
Thank you for trusting us with your purchases in Tokyo. We truly appreciate your recommendation and look forward to helping you again with your next finds from Japan!
Communication was excellent
Communication was excellent! Answered my many questions.
After my item was purchased and shipped, I received it very quickly. Thank you!
July 23, 2026
Reply from Kizunaproxy
Thank you so much for your kind review! We're really happy to hear that you had a great experience and that we could answer all of your questions. We're also glad your item arrived quickly and safely. It was a pleasure helping you, and we hope to assist you again in the future. Thank you for choosing Kizuna Proxy!
10/10
They’re amazing! Would highly recommend. They were quick with finding the items I wanted to purchase, very communicative, helpful and understanding! Everything arrived well packaged and safe. Thank you so much!
July 22, 2026
Reply from Kizunaproxy
Thank you so much for your wonderful review and your kind words! We're thrilled to hear you had such a great experience with us. It was a pleasure helping you find the items you were looking for, and we're glad everything arrived safely and well packaged. Your support truly means a lot to us. We look forward to helping you again in the future!
Coach Bag
I utilized this company’s services for sourcing a Coach bag in Japan. They were able to find it for me without issue. It was a very smooth process and they kept me updated every step of the way. I highly recommend!
July 6, 2026
Unprompted review
Reply from Kizunaproxy
Thank you so much for your kind review!
It was our pleasure to help you source your Coach bag from Japan. We're delighted to hear that the process was smooth and that our communication kept you informed every step of the way. Your recommendation truly means a lot to us.
We hope you enjoy your new bag, and we'd be happy to assist you again whenever you're looking for something special from Japan!
Very good in person request experience
Very good in person request experience. Good and quick communication during the whole request. Parcel packaged very well and arrived without any troubles.
July 20, 2026
Reply from Kizunaproxy
Thank you so much for your kind review! We're really glad everything went smoothly from the in-person request to the delivery. It was a pleasure helping you, and we're happy to hear your package arrived safely and well protected. We truly appreciate your support and hope to assist you again in the future!
5 star experience!
Package arrived quickly and safely. Seller was transparent about everything. Questions were answered effectively and quickly. Everything I was looking for!
July 20, 2026
Reply from Kizunaproxy
Thank you so much for your wonderful review! We're delighted to hear that your package arrived quickly and safely, and that you were happy with our communication and transparency throughout the process. It means a lot to us that we could help you find exactly what you were looking for. We truly appreciate your support and look forward to assisting you again in the future! 😊
Dependable Service
Communication was quick, and made everything simple. It was my first time-sensitive Garage-Kit figurine that i wasn't sure was web-only or possible in-person at the festival. They were completely transparent, walked me through the options, and offered helpful shipping choices that fit my needs. My item arrived safely and securely packaged.
July 10, 2026
Reply from Kizunaproxy
Thank you so much for your thoughtful review! We're really glad we could help make your first time-sensitive Garage Kit purchase as smooth as possible. Transparency and clear communication are very important to us, especially for limited event items like these. We're happy to hear your figure arrived safely and securely, and we truly appreciate your trust in our service. We look forward to helping you with your next hunt for rare collectibles! 😊
Reply from Kizunaproxy
Thanks for your comment! We're delighted to be able to help you ♥
KizunaProxy Made Buying from Japan Easy!
I had a wonderful experience with KizunaProxy! They helped me purchase two Coach bags from Japan that I wouldn't have been able to get otherwise. Communication was excellent throughout the entire process; my questions were always answered promptly, and my bags arrived safely packaged and in perfect condition. The entire experience was smooth and stress-free. If you're looking for a reliable proxy service to purchase items from Japan, I highly recommend KizunaProxy. Thank you!
June 29, 2026
Reply from Kizunaproxy
Thank you so much for your wonderful review! 😊
We're truly grateful that you chose KizunaProxy to help you purchase your Coach bags from Japan. It means a lot to hear that you had a smooth and stress-free experience, and we're glad everything arrived safely and in perfect condition.
Providing clear communication and careful packaging is something we always strive for, so your kind words really encourage us. Thank you again for your trust and recommendation—we look forward to helping you find more amazing items from Japan in the future!
Great seller!
Great seller! They were very helpful and expressed interest in helping to the best of their abilities, to make sure that what we receive is what we actually wanted. They were always ready to answer my questions and I felt very safe to order from them.
Thanks! Will use your service again in the future!
July 4, 2026
Reply from Kizunaproxy
Thank you so much for your kind words and wonderful review! We truly appreciate your trust and are very happy to hear that you felt safe and well supported throughout the process. Our goal is always to make sure our customers receive exactly what they are looking for, so we're glad we could help. We look forward to serving you again in the future. Thank you once again! 😊
My experience with them was super quick…
My experience with them was super quick and easy, I ordered some kimono cookies from Kyoto through them and got them in about a week and a half! I recommend them and would order through them again in the future!
June 24, 2026
Reply from Kizunaproxy
Thank you so much for your kind words! 🙏 We're thrilled to hear your kimono cookies from Kyoto arrived quickly and that the whole experience felt smooth and easy. It means a lot to us! We can't wait to help you discover more Japanese treasures in the future. See you next time! 😊
They Were Great
Kizuna Proxy was great. They helped me purchase several items that could only be obtained at an in-person event. Everything about the entire process was crystal clear and there weren't any issues.
June 13, 2026
Reply from Kizunaproxy
Thank you for your kind words! We're glad everything went smoothly and that we could help you get those exclusive event items. Hope to work with you again soon! 😊
Great Proxy
Kizuna Proxy was very communicative. I didn’t wait more than a day for a response. I got pictures of my items before they shipped. Once they shipped, they arrived quickly. Everything was secure and packed well.
June 10, 2026
Unprompted review
Reply from Kizunaproxy
Thank you very much for your positive feedback! 😊
We’re glad to hear that our communication, fast response time, and careful packaging met your expectations.
We look forward to assisting you again with your future orders!
Nice Shopping experiece
Really fast service, a lot of communication throughout and found the exact products i wanted.
May 27, 2026
Unprompted review
Reply from Kizunaproxy
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with us — fast service and clear communication are things we truly care about. We're especially glad we could help you find exactly what you were looking for! We hope to see you again soon.
Amazing experience with Kizunaproxy!
Seller had fantastic communication. I put in a request and they immediately reached out to me and let me know that they could help. Super patient and efficient. They followed through with me every step of the way, shipping was efficient, packaging was super secure. 10/10 would definitely use their services again!!
June 4, 2026
Unprompted review
Reply from Kizunaproxy
Thank you so much for this wonderful review! 🙏
This is exactly the kind of feedback that motivates us to keep giving our very best. We're so glad to hear that our communication, responsiveness, and packaging met your expectations we always strive to make the experience as smooth and stress-free as possible from start to finish.
We truly look forward to serving you again on your next order. See you soon at Kizunaproxy! 😊
Amazing!!!
They both were really amazing and very communicative!! They were really honest with me about the shipping process and the options, which made things easier for me to choose! They gave me a rundown about their prices, calculated it, and gave me options about what to do! Overall, it was an amazing and quick experience! I got to see the collaboration through videos and videos of the products. Everything arrived well and in great condition! Highly recommend!!!
April 16, 2026
Unprompted review
Reply from Kizunaproxy
Thank you so much for this wonderful review! 🌟 We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Transparency and clear communication are at the heart of what we do, so it means the world to us knowing that made a real difference for you. We're also delighted that everything arrived in perfect condition! Your kind words motivate us to keep delivering the best service possible. We hope to work with you again soon — don't hesitate to reach out anytime! 😊
Amazing Proxy for items in Japan!
I wanted some items from a limited time pop up inside Shibuya 109. They made the whole process so seamless, smooth and easy! It was my first time using a proxy service and it was great. Pricing was presented up front (and very reasonable!) They picked up the items the very next day and within a couple days they were packaged and shipped over to me! I highly recommend them for anyone looking for items from Japan!
April 13, 2026
Unprompted review
Reply from Kizunaproxy
Thank you so much for your kind review! We’re truly happy to hear that your first experience using a proxy service was smooth and enjoyable. 😊
We’re glad we could help you get your items from the Shibuya 109 pop-up quickly and make the whole process easy and transparent. Your support and recommendation mean a lot to us!
We look forward to assisting you again anytime you’re looking for limited items from Japan. 🇯🇵✨
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