The website is down
The website is down. No customer service or tech support at all. Zero!! Not recommended at all!!
May 17, 2026
Unprompted review
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Company details
Information provided by various external sources
Klapty - The world in 360 °. Create and share your virtual tours for free or have them done by a professional photographer Do you want to show your 360 tours of the world? Create the one with us! We at klapty lets you create/post a 360 tour for free. We aim to deliver the smoothest and the most efficient 360- a platform where you can create with ease. We will help you create tours that keep your audience engage and will give your clients experience. From sending links through email to offering integration to social networking sites, desktops, and mobile platforms, we make it easy for you to reach your audience. With us, you can create 360 tours for real estate and tourism and various other sectors. We also offer tools and cameras to let you start your 360 journeys. Contact us for more details
Contact info
Rue de la Léchère 71, 1630, Bulle, France
- 0041 79 870 42 33
- hello@klapty.com
- klapty.com
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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They deleted my entire VR Tour with no notice!
I used Klapty to make a VR Tour almost two yeas ago for a client (2022). Just recently my client calls asking what happened to the tour - they can no longer access it. What I discovered (via the Klapty web chat) was that my tour was DELETED WITHOUT ANY WARNING WHATSOEVER because I had not upgraded to a paid subscription. I'm fine paying for a subscription if I have to. But for Klapty to not only deactivate, but completely delete the tour that I paid a 3rd party to build for me was one step too far. If it were simply deactivated, then at least I'd be able to initiate a paid subscription so they could resurrect it and keep things rolling. But, no. They decided to scrub it completely - again, without notifying me about it at all!!
When I got a hold of a rep in the chat, I was told, "...when this happens tours are deactivated and deleted after some time." I got no clarification from her on what "some time" is. The last time I accessed it myself was about 3 or 4 months ago. Furthermore, I have yet to find ANY disclaimers whatsoever on their website stating that content created using the free platform will be deleted after "some time".
Needless to say, I am VERY disgruntled about this. At this point, even if they wanted to make it right, they can't, because my content is GONE. Now I've got to rebuild the entire VR Tour myself (which could take half a week) - but I won't be doing it on Klapty.
May 1, 2024
Unprompted review
Thought they had a free version
Thought they had a free version. they only have free trial if you commit to a subscription
August 31, 2023
Unprompted review
Make your own virtual tours quick and easy with Klapty
I operate in the real estate industry, and it is important to create and share virtual tours for the customers. So, I used Klapty 360 degree virtual tour software. It is the best tool to create a virtual tour.
October 13, 2020
Unprompted review
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