Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... See more
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See what reviewers are saying
I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... See more
Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... See more
I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... See more
Company details
Written by the company
Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.
Contact info
35 Sandringham Street, HU3 6EA, Hull, United Kingdom
- 0843 122 8642
- help@klick-direct.com
- klick-direct.com
I ordered a Michael kors watch it came…
I ordered a Michael kors watch it came in a Hugo boss box and Instructions

Reply from Klick Direct Limited
Highly Recommended
All good, very fast delivery, authentic watches , very good communication with seller. Highly Recommended
I ordered a watch not too long ago
I ordered a watch not too long ago. When it arrived the quality didn’t feel right. After wearing it a couple of times a screw came out. I have contacted customer service as I had the watch less than a month before the happened and no one has got back to me. I am very disappointed with this service and definitely won’t be recommending.

Reply from Klick Direct Limited
everything is ok
I received my package yesterday
I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been put into the package and that another one would be sent out. I also was not happy that the package clearly marked as fragile was dumped over my 6ft gate by the delivery company and I didn't notice the email until late at night, the watch was freezing cold and the Box was wet. The company have offered me a 20% refund. I am happy with the watch that I received.
Purchased a watch which arrived quickly…
Purchased a watch which arrived quickly and was as expected and of very good quality
Hugo boss gents watch
Ordered a Hugo boss gents watch , although it was delivered brilliantly , I didn’t seem to have any order number or confirmation of the order / delivery sent to my phone , otherwise 5 stars thanks anyway as watch ordered was a present and gratefully received

Reply from Klick Direct Limited
AVOID!
AVOID!!
Ordered a Hugo Boss watch, got no confirmation email, I had to look for my order and when it arrived it was absolutely fake!! Emailed them and of course never got back to me!!! Their phone number doesn't work.

Reply from Klick Direct Limited
Unfortunately the wallet did not seem a…
Unfortunately the wallet did not seem a genuine product.

Reply from Klick Direct Limited
Ordered 2 watches as a gift which were…
Ordered 2 watches as a gift which were never delivered. Phone number is invalid which sent alarm bells ringing. I emailed them many times only to be ignored. I attempted to contact them through Facebook messenger only to be told my items had been dispatched but they could not provide tracking details. After waiting days nothing and beyond the date I needed to gift them I asked for a refund, Im still waiting and it has been several weeks. You will never receive a reply to your complaint. Completely fraudulent company, you will never receive your items or your money back. I will be reporting them to the police and any other authority.
Update following the companies reply:
No they have not refunded me yet, Barclays have covered me through their insurance and are pursuing Klick Direct for my refund or items which I have in writing from them so yet another fraudulent lie by the company.

Reply from Klick Direct Limited
Very good…
Very good…. Keep in contact through the process delivery to make sure you was happy 😃
Received the wrong delivery
Received the wrong delivery, wrong watch. It was a birthday present and had to go and get a new present very inconvenient.

Reply from Klick Direct Limited
Great service
Great service, was delivered very promptly, i was uncertain after reading some negative reviews, but amazing service! Will definitely be useing again
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